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Sheraton Atlanta Hotel

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Traveller (489)
Room & Suite (193)
Pool & Beach (41)
Overview
  • Excellent54%
  • Very good28%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“the club lounge”(259 reviews)
“jerome smith”(98 reviews)
“retractable roof”(38 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,301)
There are newer reviews for Sheraton Atlanta Hotel
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3,165 results
Traveller rating
1,649
895
353
144
124
Traveller type
Time of year
LanguageEnglish
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1,649
895
353
144
124
Show reviews that mention
All reviewsthe club loungejerome smithretractable roofself parkingthird floorbell staffsouthern hospitalitygreat customer serviceindoor poolthe entire staffolympic parkgeorgia aquariumfandanglesshirleyconferencebellmandowntown
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791 - 795 of 3,165 reviews
Reviewed 14 May 2016 via mobile

So I got a great deal for a couple nights over Christmas break. The lobby is nice and the doorman and concierge we really nice. The location to downtown hotspots is excellent....even walking. My room was a corner room (don't remember #) it was huge,...More

Thank jordanna j
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 25 May 2016

Thank you for your review. We appreciate your comments. Dealing with the business across the street is a consistent struggle and we are brainstorming ways to better deal with the noise. We appreciate your patience during your stay. Please do come back and stay with...More

Reviewed 13 May 2016

I was here for a weekend convention and had a blast. Our room was near the pool, which is such a lovely feature- I like that it's more of an atrium than just an indoor/outdoor pool. The staff was wonderful to us, especially Jerome, who...More

Thank katejwork
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 31 May 2016

Thank you for your review. We are glad your convention was a huge success due in part to our staff and property amenities. We hope to have you back for another one soon.

Reviewed 13 May 2016

Stayed here the other night on a quick business trip. Very nice and clean room. Staff could not have been friendlier. They took my cell # and said to text them anytime day or night if I had any issues, that was really nice. Close...More

Thank Joseph C
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 25 May 2016

Thank you for your review. We appreciate your comments about how responsive and friendly our staff was as well as the great condition of your accommodations. We look forward to your next stay!

Reviewed 13 May 2016 via mobile

We stayed only two nights, but was very pleased with our accommodations. The staff was helpful and friendly. Room was clean and good size. Restaurants were very good. Hotel was located to the areas of interest for us. Hotel is pet friendly, however there is...More

Thank CDM49
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 25 May 2016

Thank you for your review. We are pleased we provided you with a comfortable, friendly stay, just what you needed for your quick trip. We look forward to your next visit.

A TripAdvisor Member
1
Reviewed 12 May 2016 via mobile

Kudos to Jerome! I visited for a conference and and had the pleasure of meeting Jerome. He answered all my questions and recommended a very nice restaurant (Cuts Steakhouse). Check-in was quick and easy and the staff was welcoming. I will visit again!

Thank A TripAdvisor Member
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 25 May 2016

Thank you for your review. We appreciate the recognition of Jerome and his ability to enhance your overall experience by recommending a great restaurant as well as being present when you had question needing to be answered. We look forward to your next visit!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 153 - US$ 349 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Atlanta
#14 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#25 Luxury Hotel in Atlanta
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$ 153 - US$ 349 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Atlanta
#14 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#25 Luxury Hotel in Atlanta
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (489)
Room & Suite (193)
Pool & Beach (41)
Dining (38)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
Meme64
20 January 2018|
AnswerShow all 3 answers
Response from SheratonATL_Downtown | Property representative |
We do offer a different range of breakfast outlets within the hotel. Our Collage does offer a breakfast buffet and a la carte menu. Our Deli is also open from 6 am with different pastries and juices for the on the go... More
1
Vote
Meme64
8 January 2018|
AnswerShow all 5 answers
Response from Tonya R | Reviewed this property |
Not that I saw when I was there
1
Vote
Mels49
27 December 2017|
AnswerShow all 10 answers
Response from Jfortney | Reviewed this property |
I don’t know if they do just call them
1
Vote
Room Tips
"Lower numbered rooms on any floor have a shorter walk. One bank of elevators. We stayed in 479 and walked..."
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"Only experience the South Tower, 12th floor (Club Floor), no noise problems"
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"Tower in main building is more convenient overall"
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"This is an excellent place for a conference"
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