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Sheraton Atlanta Hotel

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#26 of 172 Hotels in Atlanta
Certificate of Excellence
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Sheraton Atlanta Hotel
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2,884 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Atlanta Hotel
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Showing 2,766: English reviews
Seattle
Reviewed 2 weeks ago

It was Peach Bowl/New Years Eve weekend and boy am I happy we were a couple blocks off of Peachtree Street. The traffic was a mess all weekend and we were able to walk everywhere (I am 62 and healthy, my kids 25-20). We stayed on the 12 the Club floor, and the lounge was available for snacks 24 hours...

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Helpful?
Thank MONichols
Management response:

Thank you for sharing your experience. We are grateful that we were able to provide such a memorable New Years Eve stay. Although your team didn't win, we are happy you "won" with champagne party favors! We are grateful for your support and would like to thank you, once again for your feedback!

Reviewed 2 weeks ago via mobile

The Club Lounge was the highlight of the hotel. And Ms. Sherley and Mrs. Anita were Amazing and so welcoming. They definitely made it enjoyable! And the fact that the lounge was located at the top of the building was very nice. Food was great!

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1Thank Sarah S
Reviewed 3 weeks ago via mobile

Stayed at the Sheraton for a few days to visit family and friends. The hotel condition was nice, staff were very friendly, the food options were good and it was very convenient. Would definitely stay again

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Helpful?
Thank Fritz P
Birmingham, Alabama
Reviewed 3 weeks ago via mobile

I am rating this hotel five stars because of the great customer service. The hotel itself from a physical plant standpoint was average. We purchased the club plan and it was well worth it. Great breakfasts and evening hors d'oeuvres. The crew that ran the club named Jeffrey, Mrs. Shirley and Mrs. Anita were wonderful hosts. The customer service more...

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Helpful?
Thank zgb1
North Carlolina
Reviewed 3 weeks ago

While attending the NCAA Football Playoff Game on New Year's eve we stayed at the Sheraton Atlanta. Check in and parking were fantastic and our room had a great view overlooking the pool and garden. Easy walk to anywhere - Dome, Coca-Cola, College Football Hall of Fame. This is by far our favorite when staying in downtown Atlanta.

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Helpful?
Thank DutchFan
Washington DC, District of Columbia
Reviewed 3 weeks ago

My family and I stayed only 1 night as a layover. To my surprise, it is a nice hotel. We arrived on all days- Christmas. We ate dinner at the restaurant and they offered a variety of foods. The staff from the dinning to the front desk to housekeeping were phenomenal. Pros: Well informed, professional staff, courteous, clean rooms, dinning...

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Thank susrg28
Jacksonville, Florida
Reviewed 3 weeks ago

I loved this hotel. Upon arrival there are self park options and a valet parking option available. The hotel is very clean and stylish looking. The lobby is attractive, and the rooms are very comfortable. The bed was so very comfortable, and I did not want to get out of it. Fluffy pillows, and a wonderful view provided by the...

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Helpful?
Thank Thomas_Love
Management response:

Thank you for your kind feedback! We are so happy that you enjoyed your stay with us. We're glad you'll choose Sheraton Atlanta when you visit the city of Atlanta again!

Bronx, New York
Reviewed 3 weeks ago

Loved how fast the check in and check out process was. My room smelled like narcotics due to another guest on the floor and the Sheraton staff apologized and updated my room to a suite! I'm guessing because it was xmas and my anniversary but I was in heaven! It was the best Xmas thank you!!!!!

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Thank Shanelle P
Management response:

Thank you for your feedback, Shanelle! We are happy that you had an amazing Sheraton Atlanta experience. To make your holiday and anniversary successful makes us happier. We look forward to being of service to you again in the near future!

Toledo, Ohio
Reviewed 4 weeks ago via mobile

It was great and super clean, everybody was so friendly and helpful...... I loved it so much. The rooftop was so great to see the buildings lights nearby the hotel... The restaurant is very good and the food is so yummy..

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Helpful?
Thank totah622
Management response:

Thank you for sharing your Sheraton Atlanta experience. We are honored to provide our guest with an enjoyable and comfortable stay. Your kind comments are greatly appreciated. Thank you for your support!

Savannah, Georgia
Reviewed 4 weeks ago

I had the greatest time staying at this hotel we were there for a student conference and the staff went out of their way to accommodate me. The waitstaff, housekeeping and the front desk went above duty to help me. The young man carried my bag to my car when the service elevator near the flag was down and using...

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Helpful?
Thank jordine4
Management response:

Thank you for taking the time to comment on your recent stay! Guest service is our number one goal at Sheraton Atlanta, and your positive experience ensures us that we are meeting our expectations. We hope that you visit us again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Atlanta Hotel, located in the heart of Georgia's capital city, minutes from the Georgia World Congress Center, Georgia Aquarium, Philips Arena, Centennial Park and the Georgia Dome. ... more   less 

Additional Information about Sheraton Atlanta Hotel

Address: 165 Courtland Street NE, Atlanta, GA 30303
Region: United States > Georgia > Atlanta
Price Range: ₹ 10,163 - ₹ 19,985 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Atlanta Hotel 4*
Number of rooms: 763
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hotwire, Orbitz, TripOnline SA, Starwood, Expedia and Jetsetter so you can book your Sheraton Atlanta Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Atlanta
Atlanta Sheraton
Hotel Style:
#12 Luxury Hotel in Atlanta
#12 Business Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#15 Family Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Atlanta Hotel staff and other travellers.
38 questions
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Questions? Get answers from Sheraton Atlanta Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have club access the south tower is better to stay”
 of 5 bubbles davidhW7300SL, 13 Jan 2017 | Read review
“For a room with Club Lounge access, ask for a room in THAT tower.”
 of 5 bubbles PolicyNerd, 10 Jan 2017 | Read review
“Ask for rooms away from the elevator.”
 of 5 bubbles MONichols, 3 Jan 2017 | Read review
“Third Floor where the restaurants and bars are located”
 of 5 bubbles DutchFan, 2 Jan 2017 | Read review
“choose a room away from the elecators and no view to the pool (gets loud with the kids playing)”
 of 5 bubbles susrg28, 1 Jan 2017 | Read review
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