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Sheraton Atlanta Hotel

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#26 of 177 Hotels in Atlanta
Certificate of Excellence
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Sheraton Atlanta Hotel
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2,837 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Atlanta Hotel
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Showing 2,724: English reviews
Indianapolis, Indiana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

I called this hotel before my stay to inquire about the incidental fee and parking. I was told that there was a charge for incidentals that covered most of my stay's parking, and that I would just have to pay the remainder of my parking charge upon checkout - pretty standard. Upon arriving at the hotel, I inquired, again, and... More 

Helpful?
2 Thank phen8710
Management response:

It is feedback like yours that helps us to evolve and grow. We apologize for the misunderstanding regarding the hold on your card for incidentals. While the information you received is correct, we definitely should have clarified a few things for your length of stay. The system pulls incidentals based on the guests charges. The initial hold is $50, but... More 

Chicago, Illinois
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

Came here for a conference! Nice, clean rooms. Great lobby and places to gather and/or work! Great coffee shop/deli too. They have a sweet courtyard with a nice pool/hit tub right in the middle The suites have awesome balconies that you can go out on as well overlooking this courtyard! Everyone that worked there was very nice.

Helpful?
Thank Nicolec26
Management response:

We are pleased to know that you enjoyed your stay! Thank you for your feedback. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

My time here was wonderful front desk did a great job getting me checked in the guys take care of my things as well take care of my car my hats goes off to my bellman tony he is and was very professional take good care of me as well as his staff i will differently be coming back as... More 

Helpful?
1 Thank Kevin J
Management response:

Mr. Johnson, guest service is our number one goal here and it is so great to hear that we showed that to you. Tony will be glad to hear of your comment and we are looking forward to your return as well as your guests. Thank you for your review. Have a great day. More 

Tyler, Texas
1 review
Reviewed 2 weeks ago

While the food and the beverages in the Sheraton Club are nothing to write home about the hosts (Mr. Jeffery K and Ms. Timara) are indeed worth celebrating. The warm and friendly greeting each evening, kind help, and excellent service made each visit to the club enjoyable. Stop in and say hello, you will be happy you did. Cheers!

Helpful?
Thank robertsterken
Management response:

Thank you very much for your kind words about our Club Lounge associates. They truly love what they do and will be delighted to hear of your praise. We appreciate your feedback. More 

A TripAdvisor Member
Reviewed 2 weeks ago via mobile

Jeffery is the absolute best!! His service is top notch! As long as he's here, so will we. Tmara was very sweet and hospitable. Great music, relaxing atmosphere and an amazing view of the beautiful downtown Atlanta.

Helpful?
Thank A TripAdvisor Member
Management response:

Thank you for your praise regarding the Club Lounge. We appreciate your continued support. Thank you for your review. More 

1 review
Reviewed 2 weeks ago via mobile

Pretty nice hotel. The best part of the stay was the excellent service and hospitality by Jeffery K. and Tmara in the Club Lounge. Mr. Jeffery really knows how to make you feel right at home! Top-notch service.

Helpful?
Thank MeetMeka
Management response:

We welcome an opportunity to have you visit with us again to enjoy the Club Lounge team. Thank you for your feedback. More 

Atlanta, Georgia
1 review
Reviewed 2 weeks ago

Ms Shirley and Tmara are some of my favorite people, and they do an incredible job in the Club Room. Also, the rest of the staff is very helpful and bend over backwards to make my stay pleasant. The views of downtown are beautiful. I highly recommend staying here when possible.

Helpful?
Thank Phillip B
Management response:

We like to think that we have the best Club Lounge around and we are happy to hear that you feel the same way. We welcome an opportunity to have you return anytime. Thank you for your feedback. More 

Romford
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

We travelled from the UK and stayed at this hotel in late October. It was really great. The location is ideal and you can get to many of the most interesting spots in Atlanta without difficulty. The hotel was clean throughout and all the staff were helpful. The rooms are good with plenty of space, comfortable beds and good facilities.... More 

Helpful?
Thank NigelMeyer
Management response:

Morgan and Jim will be delighted to hear of your comments. We appreciate your raving review. Please come and visit with us again soon. More 

1 review
Reviewed 2 weeks ago

I travel frequently and occasionally get to enjoy the benefits of the club lounge in a Sheraton. On a morning a few weeks ago I had the privilege of meeting Anita Belhamy and Mrs. Shirley, the attendants at this Sheraton's club lounge. They are warm, and inviting employees. They are truly an asset to this hotel. Thanks for the great... More 

Helpful?
Thank Keith H
Management response:

Thank you for your continued support and for your 5 star review. The Club Lounge team is definitely an asset to our hotel. More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

Circumstances required us to stay in the hotel for a few days. Once they knew the situation everything was in place for our arrival with an excellent room and location. We had caring, thoughtful service from teams lead by Paul Bolhuis which took care of every detail.

Helpful?
Thank kec749
Management response:

We are very pleased to hear that you enjoyed your stay with us. We would like to thank you for letting us know that you were impressed with the service you received. Thank you for your review. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Atlanta Hotel, located in the heart of Georgia's capital city, minutes from the Georgia World Congress Center, Georgia Aquarium, Philips Arena, Centennial Park and the Georgia Dome. ... more   less 

Additional Information about Sheraton Atlanta Hotel

Address: 165 Courtland Street NE, Atlanta, GA 30303
Region: United States > Georgia > Atlanta
Price Range: ₹ 6,818 - ₹ 18,546 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Atlanta Hotel 4*
Number of rooms: 763
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Hotels.com, Travelocity, Orbitz, Expedia, Odigeo and Jetsetter so you can book your Sheraton Atlanta Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Atlanta
Atlanta Sheraton
Hotel Style:
#12 Luxury Hotel in Atlanta
#12 Business Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#15 Family Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Atlanta Hotel staff and other travellers.
38 questions
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See all questions (38)

Questions? Get answers from Sheraton Atlanta Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Staff will lie to you to make you go away”
 of 5 bubbles travelinlady2014, 3 Dec 2016 | Read review
“My room was very comfortable loved the view 😀😀”
 of 5 bubbles W7085EUkevinj, 19 Nov 2016 | Read review
“Club Room is in the South Tower, 12th floor.”
 of 5 bubbles kec749, 15 Nov 2016 | Read review
“Get a room in the South tower since that is where the Sheraton Club is located”
 of 5 bubbles BillKountze, 14 Nov 2016 | Read review
“The rooms are clean and the staff is very friendly!”
 of 5 bubbles lhetherington31, 14 Nov 2016 | Read review
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