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I guess i just expect more from a downtown hotel. Just a little disappointing. Rooms were clean and staff were friendly especially considering the presence of hundreds of bikers. I do truely appreciate the staff quickly addressing an issue we brought to their attention. Super...More
I just recently had my mother Birthday Gala in the Capitol Ballroom. The event was beautiful, the staff was such a pleasure to work with, Ms. Kemi went beyond the cause of duty to make sure this event was a success. Kemi treated us royalty....More
The location to the Fox is good - only a few minutes away. The hotel overall was clean -inside and out. The staff was EXCELLENT - very personable and helpful.
The only complaints I have is that the bathroom was very small and the temperature...More
My coworker & I stayed at the Sheraton for two nights while we were in downtown Atlanta for business.
The front desk staff was wonderful & very engaging but the walls in the guest rooms are very thin. It was very easy to hear everything...More
Where do I begin. Long lines for check in. Interaction with several employees who are not up to speed...whether it be knowledge, listening to what the customer is saying before answering, poor attitude/poise, etc.
Rooms have not been renovated for a long time. Lobby is...More
Date of stay: January 2019
1 Thank mason737
Response from EddieSheratonATL, Guest Relations Manager at Sheraton Atlanta HotelResponded 6 days ago
Thank you for taking the time to provide us with your valued feedback. Providing the highest quality service to our valued guest is our number one priority, and I truly apologize that we have fallen below that standard. I have shared your comments with our...More