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Embassy Suites by Hilton Atlanta - Buckhead

Expedia.comUS$ 166*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Embassy Suites by Hilton Atlanta - Buckhead
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1,381 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Atlanta - Buckhead
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Showing 1,366: English reviews
Reviewed 28 June 2016

Minimum number of towels provided. If you use one, you had to request more because there was only one set of towels. The quality of the breakfast was less than what I had previously experienced. The evening snacks were stale

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank cellief
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear cellief, We appreciate your comments and hope you give us a chance to do more, next time. Best regards!

St. Louis, United States
Reviewed 28 June 2016

The fitness center is very disappointing, small, lack of equipment. I was here for 3 weeks and with 16 floors, they only had one washer and one dryer. Needless to say I had to go to a laundry mat, and I had to get a temporary membership at a gym down the street. Front desk employees were disappointing, they we...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank David F
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear David F, We appreciate your comments. You make several points which we need to consider and will do so. However, many of your extended stay cohorts with similar long term stay patterns seemed to enjoy their entire time with us - as we serve thousands of such guests each year - a tradition which goes back for five years...

Reviewed 28 June 2016 via mobile

This was my 4th stay within the past 2 months. All of my previous visits have been descent. With the location and being within company budget it has been better than the 45 min commutes and much better than other hotels comparably priced. On my first visit, I had to write notes multiple times for house keeping to restock coffee...

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Helpful?
1Thank Lauren B
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Lauren B, Thank you for your detailed review. We appreciate your comments and will be glad to address them as you have described them. Your point about the tedious registration process is a good one and obviously we have an opportunity to improve in this area. Best regards!

Chicago
Reviewed 28 June 2016

This is the second time I've stayed at this hotel and it is beginning to show need for renovation. One of my biggest gripes of this property is something they can do nothing about. The front drive where you pull into the lobby area is ridiculously small and it is a constant traffic problem with valet parking and guest parking...

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Helpful?
2Thank LiscomeBay
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear LiscomeBay, Thanks for sharing your story with us. We also appreciate your recognition of our team member and we'll be glad to recognize her on your behalf. As one of our most loyal customers we very much appreciate your comments and your expertise as a seasoned traveler. One thing: Ruth's Chris restaurant, our world famous F&B partner, is in...

Sarasota, Florida
Reviewed 27 June 2016 via mobile

This has to be the worst Hilton brand hotel I have ever stayed at. We got into Atlanta at 9:45 pm to find out they had no room available. I booked the room via the hhonors app as we stay only at Hilton hotels. The first room they sent us to had someone in it that was smoking pot. We...

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Helpful?
1Thank Captjon3530
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Captjon3530, We're disappointed to hear about your experience but appreciate the time you've taken to share your story. Given the nature of your experience please contact me at the hotel if you care to discuss this further. Best regards!

Muldraugh, Kentucky
Reviewed 27 June 2016

As a Hilton Honors Gold member Embassy Suites are a "go to" for me and my family. Most everywhere you go the rooms are a good size and the breakfast is always pretty killer and a favorite of our 4 children. Overall, this ES was just average. Getting to the front door was a chore given the traffic just outside...

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Helpful?
1Thank dsullivan615
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear dsullivan615, Thank you for your extensive review. We appreciate the detailed nature of your comments, both the good ones and the others as well. We'll be glad to discuss them with our team and act accordingly. Best regards!

Alabama, United States
Reviewed 26 June 2016

If what you are looking for is a cheap place to stay in a great location this is it. Their only saving grace were the evening reception, breakfast, and the outdoor pool, which was surprisingly pleasant. Although the hotel itself was average at best, the staff paralleled what one would expect from a Buckhead hotel.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Heather K
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Heather K, Thank you for sharing your experience with us. Based on your several positive comments it's hard to understand your disparaging characterization of our hotel, but we proudly fly the Embassy Suites flag and appreciate the opportunity to serve all of our guests. It's a privilege to serve others we strive every day to deliver a great experience...

Reviewed 26 June 2016 via mobile

Our stay at the Embassy Suites has always been extremely satisfying. This time it exceeded our expectation as Sabrina went above and beyond to ensure that this Anniversary would be one we never forget! Sabrina is indeed an asset to your establishment and she should be recognized and rewarded for the excellent customer service that she provides along with the...

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Helpful?
Thank Charles R
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Charles R, Thank so much for your very nice comments. It will be our pleasure to share your compliments to our team member who you recognized. We appreciate how you aptly describe how she did everything we want our team to do every day, for every guest, to deliver excellent customer service. We look forward to serving you again!

Houston, Texas
Reviewed 22 June 2016

Lobby very dated. Free breakfast isn't worth having. Great location but don't bring a car. Garage is horrible to park in and valet is always backed up. Staff only average. Not a good hotel compared to others around.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank rob t
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear rob t, Thanks for your review. We appreciate your recognition of our great location in Atlanta's most popular destination. Best regards!

Reviewed 22 June 2016

This hotel is just a free shuttle away from Lenox Square Mall and lots of dining options. Ruth Chris Steakhouse is located within the hotel. Everything was clean and well kept. Staff helpful and friendly.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Lori M
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Lori M, Thanks so much for your much appreciated, positive and pithy review. We look forward to serving you again!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only all suite full service hotel located in the heart of Buckhead. Our boutique style property features Ruth's Chris Steak House. All guests receive omplimentary Cooked-to-Order Breakfast and an Evening Reception with snacks and drinks. Short walk from world class shopping at Lenox Square and Phipps Plaza. Two blocks from MARTA which will transport you to all local destinations including the airport, convention center and the Georgia Aquarium. Free shuttle provided within one mile of the hotel. ... more   less 

Additional Information about Embassy Suites by Hilton Atlanta - Buckhead

Address: 3285 Peachtree Road Northeast, Atlanta, GA 30305-2420
Region: United States > Georgia > Atlanta > Buckhead
Price Range: ₹ 9,721 - ₹ 22,098 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Atlanta - Buckhead 3.5*
Number of rooms: 316
Reservation Options:
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Also Known As:
Embassy Suites Atlanta - Buckhead Hotel Atlanta
Embassy Suites Buckhead
Atlanta Embassy Suites
Hotel Style:
#13 Spa Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Atlanta - Buckhead staff and other travellers.
16 questions
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Questions? Get answers from Embassy Suites by Hilton Atlanta - Buckhead staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book well ahead, online, for great rates”
OrangeBuck, 14 May 2017 | Read review
“The business center is on the second floor”
336yarar, 14 May 2017 | Read review
“All the views from the rooms are facing a great view of Atlanta”
D998FKpeterh, 11 Apr 2017 | Read review
“Check the bathrooms for roaches.”
fossp71, 1 Apr 2017 | Read review
“Stay somewhere else, plenty of other Hiltons in Buckhead”
223Nigel54, 11 Mar 2017 | Read review
5 of 5
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US$ 166* /night
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Prices are for 1 room, 2 adults
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