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The Ellis Hotel

1,494 reviews
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Traveller (218)
Room & Suite (299)
Dining (19)
Overview
  • Excellent54%
  • Very good26%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“boutique hotel”(88 reviews)
“front desk”(236 reviews)
“peachtree street”(43 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,494)Write a Review
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All reviewsboutique hotelfront deskpeachtree streetsmall hotelheart of downtownstreet noisemarta stationwithin walking distancecorner roomvalet serviceroom servicevalet parkingbusiness tripkey cardworld of coca colabusiness or pleasurethe entire staff
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671 - 675 of 1,456 reviews
Reviewed 11 April 2014

I made a mistake by thinking this hotel was comparable to the Ritz, Westin or Marquis. My expectations were high, now they are tempered (not squashed). It's not any of those, mainly because of the physical issues. From a service perspective they are as good...More

Thank MHTbased
Response from Olya R, Front Office Manager at The Ellis HotelResponded 15 August 2014

Good Afternoon, Thank you for your stay with us back in April. I apologize to reply so late-I just discovered I never responded to your review. I just wanted to thank you for froviding feedback. I also wanted to mention that we also find it...More

Reviewed 30 March 2014

best part was the beds were comfortable. Make sure to call for your car about 30 mins before you need it because its a long wait if you don't. I followed this tip and was happy it worked as there were a few people waiting...More

1  Thank Rxing
Response from Olya R, Front Office Manager at The Ellis HotelResponded 1 April 2014

Good Afternoon, Thank you for posting about your experience-we value all feedback, as it helps us learn what areas need improvement. I apologize that you encountered an associate that wasn't knowledgeable about things to do in the area. I will make sure we review some...More

Reviewed 29 March 2014 via mobile

The hotel was decent for the location. In my head 4 stars would offer a bit more. Positives: Reese the doorman was wonderful...get him a raise! Some of the staff was new so not really helpful with some issues. For instance never was able to...More

Thank Chelby A
Response from Olya R, Front Office Manager at The Ellis HotelResponded 1 April 2014

Good Afternoon, Thank you for your recent stay with us and for the feedback. I apologize you weren't able to enjoy a movie-I will make sure my staff is weel trained on that topic. Thank you for the kind words about Reese-can't wait to share...More

Reviewed 14 March 2014

As always, the Staff at The Ellis Hotel on Peachtree Street in Atlanta makes the stay warm and inviting. They consistently go over and aboard with excellent customer service and care for their guests. After repeated stays at this terrific Hotel, I continue to be...More

3  Thank Tracy J
Response from Olya R, Front Office Manager at The Ellis HotelResponded 1 April 2014

Good Afternoon, Thank you for your loyalty-we also truly enjoy having you as a guest when you're in town. I can't wait to share your review with the entire team! We hope to see you again soon. Sincerely, Olya

Reviewed 11 March 2014

Stayed at the Ellis again, 8 months from previous visit (July?). Once again, the staff there are the best. Friendly, helpful, and remembered us from last summer. Conveniently located to several places including the HRC. No hesitance to recommend the Ellis. Got a great weekend...More

2  Thank GaVol
Response from Olya R, Front Office Manager at The Ellis HotelResponded 1 April 2014

Good Day, Thank you so much for the wonderful review and for your loyalty! It's always a pleasure to serve our repeat guests and we certainly hope that we will see you again in the nearest future. I'm sorry the 717 parking deck rates are...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 150 - US$ 316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Atlanta
#18 Luxury Hotel in Atlanta
#31 Business Hotel in Atlanta
#56 Romantic Hotel in Atlanta
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 150 - US$ 316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Atlanta
#18 Luxury Hotel in Atlanta
#31 Business Hotel in Atlanta
#56 Romantic Hotel in Atlanta
Room types
Suites, Non-Smoking Rooms
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Traveller (218)
Room & Suite (299)
Dining (19)
Amenities (6)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Sylbill
22 September 2017|
AnswerShow all 5 answers
Response from Tom L | Property representative |
We offer a valet parking service through LAZ Parking for $35 per night, which is a little lower than almost every hotel in downtown Atlanta. If you choose to self-park, there are many public garages around us. Beware of... More
0
Votes
manar k
9 June 2017|
AnswerShow all 3 answers
Response from Oreta S | Reviewed this property |
When I was there, there was no extra charge. I would bypass fromt desk and speak with hotel management. It should be easily explained and rectified, also put a hold on paying those charges, if you used a credit card. good... More
1
Vote
manar k
9 June 2017|
AnswerShow all 4 answers
Response from Harry R | Reviewed this property |
I would advise contacting the manager directly and contesting the bill with your credit card company.
1
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123456
Room Tips
"Corner room"
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"I think the higher the better as there is some traffic noise."
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"Excellent"
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"Make sure your room is not facing a brick wall."
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