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Ellis Hotel

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#41 of 172 Hotels in Atlanta
GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Ellis Hotel
Ellis Hotel
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1,281 Reviews from our TripAdvisor Community

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Showing 1,250: English reviews
Auburn, Alabama, Usa
Reviewed 27 March 2013

The service is unacceptable. The dates of the room were called in advance to be changed and we were told by the staff that the hotel would be able to accommodate us. Once we arrived at check-in the staff told us that they could not accommodate us and there was nothing they could do. Once we arrived to our room...

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Helpful?
Thank Kara W
Olya R, Front Office Manager at Ellis Hotel, responded to this review

Good Afternoon, I was very concerned to read your comments regarding your experience. Please accept my sincerest apologies-this is certainly not how we do business . I would like to have an opportunity to correct it-please contact me directly, so that we can discuss. Sincerely, Olya

Maryville, Tennessee
Reviewed 22 March 2013

This was a really cute boutique hotel that I had never visited or heard of, and I'm glad we chose it. The rooms were actually a decent size and very nicely decorated. Everything was clean, and I like that they provide Gilchrist and Soames bath amenities. My door made a strange noise every 20 minutes or so that sounded like...

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Helpful?
Thank Terra C
Olya R, Front Office Manager at Ellis Hotel, responded to this review

Good morning, I was glad to hear you enjoyed your stay. I do apologize for the noise your lock was making, we will fix the issue as soon as we can determine its location. Thank you very much for your recent stay with us, please come back and see us again soon!

Boston, Massachusetts
Reviewed 19 March 2013

Spent a long weekend here and loved the room, location, vibe and staff. My husband had to travel for business, so we decided to make a long weekend of it. If you love the vibe of a hip boutique hotel, this is the place for you! The lobby and elevator are chic as is the comfy room. The staff is...

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Helpful?
Thank LuvnCouple
Olya R, Front Office Manager at Ellis Hotel, responded to this review

Good Morning, Thank you for your stay with us and for the kind words about our staff! I'm looking forward to sharing your comments with the rest of the team. I'm glad you enjoyed your stay and looking forward to seeing you again next time you're in Atlanta. Sincerely, Olya

Framingham, Massachusetts
Reviewed 18 March 2013

I was in Atlanta for a work trip during the first week in March. The Ellis Hotel was 5 minutes from my conference at the Sheraton (I don't like to stay in the conference hotel typically). The only issue was the road construction going on the entire time (it's rumored to go on through summer). It's not the fault of...

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Helpful?
Thank onesnap
Olya R, Front Office Manager at Ellis Hotel, responded to this review

Good afternoon, thank you for your recent stay with us and for this informative review-I'm sure many tripadvisor visitors will find it helpful. I was delighted to hear your enjoyed your breakfast and found our location comfortable. I would also like to thank you for praising our staff-they will be very excited when I share this with them! We look...

Knoxville, Tennessee
Reviewed 18 March 2013

My girlfriend and I stayed here over St. Patrick's Day weekend, and had an exceptional time. The room was very nicely accessorized and the bed was extremely comfortable. The bathroom was very modern with a wonderful glass-door shower. The rooms are a little tight, but if you stay in boutique hotels, especially those in older buildings, this is something you...

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Helpful?
Thank OEB_13
Olya R, Front Office Manager at Ellis Hotel, responded to this review

Hello and thank you for your recent stay with us! I was delighted to hear that you enjoyed the parade and all the wonderful things Atlanta has to offer! I'm sorry about a mistake on your bill and happy to hear it was resolved in a timely manner. Tahnk you for the lind feedback regarding our staff-please come back and...

San Diego, California
Reviewed 18 March 2013

This is a nice hotel with a good staff. We stayed hotel during DragonCon12 because the main venues were either too expensive (especially as you had to pre-pay and get multiple days) or not available. The room was fairly nice and our room was quiet at night (wife is a light sleeper so that was a good thing), if you...

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Helpful?
Thank Rob C
Olya R, Front Office Manager at Ellis Hotel, responded to this review

Dear Rob, Thank you for your feedback-we welcome numerous Dragon Con guests and many of them come back every year. They also find that our location is great for when attending Dragon Con. We hope to see you and your friends again this year!

Atlanta, Georgia, United States
Reviewed 15 March 2013

Wanted to get away from the kids for a few nights and decided to stay at the Ellis. Couldn't find the valet entrance so we drove around a couple of times before realizing that the street was closed off because of road construction, the bellman ran to the end the street to get us and assist, that was a very...

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Helpful?
Thank Jeanmarie T
Olya R, Front Office Manager at Ellis Hotel, responded to this review

Hello and thank you for your recent stay with us-I'm so excited to hear you had a relaxing stay away from the kids and enjoyed yourself-every parent deserves a little break:) Thank you so much for the kind words about the associates and we hope to see you again in the near future! Sincerely, Olya

New Delhi, India
Reviewed 14 March 2013

Arrived late at hotel. The lobby is nicely decorated but was greeted with attitude from the desk clerk. Asked about someplace near the hotel to grab a bite to eat and did not know of any place open at 1:00AM. I found that very odd for someone that is working the night shift. The room was clean but odd layout...

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Helpful?
Thank Mindful_Travels
Olya R, Front Office Manager at Ellis Hotel, responded to this review

Good Afternoon, Thank you for your recent stay with us. First of, please accept my apologies for the associate you encountered at check-in. I will personally make sure our overnight staff know what eateries to suggest afterhours. I'm glad you enjoyed the cleanliness of your room and apologize the housekeepers didn't refill your tea and there was an issue withe...

TN
Reviewed 14 March 2013

This visit was for our anniversary. The Ellis was very fashionable. The room was a little small, but the bed, linens, and shower were all great! I loved the modern feel of the decor. We ate at the on-site restaurant and enjoyed several cocktails. There were things to do in the area, but not much within walking distance.

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Helpful?
Thank Humphres
Olya R, Front Office Manager at Ellis Hotel, responded to this review

Good Afternoon, I'm glad to hear you enjoyed your stay and your meal at the restaurant last year-it sounds like it's time for another visit:)-we are looking forward to have you as a guest again soon! Thank you, Olya

Atlanta, Georgia
Reviewed 14 March 2013 via mobile

The hotel was unclean, loud, abd service was poor. Despite the great location, this hotel isn't worth staying at. The walls were paper thin, volume on remote was broke, thermostat was broken and my $25 breakfast came with a piece of toast. It is extremely over priced for what your getting. Other hotels around tbd area are better.

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Helpful?
Thank Jenny J
Olya R, Front Office Manager at Ellis Hotel, responded to this review

Good Afternoon, I was quite distressed to read that you had such a poor experience here at the Ellis Hotel. I would like to take this opportunity to apologize, as that was not the way we typically take care of our guests. I would like to have a chance to rebuild your trust in our hotel and invite you back...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Room Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Luxury, boutique, hip downtown Atlanta hotel with 4 star service at affordable prices. Everything from our contemporary decor to our quietly attentive staff has been thoughtfully designed for the definitive indulgent experience. Following an impressive $28 million restoration, our hotel rooms blend sleek design and down home southern comforts with unmatched access to the heart of downtown … within walking distance of restaurants, corporations, and attractions. ... more   less 

Additional Information about Ellis Hotel

Address: 176 Peachtree St NW, Atlanta, GA 30303-1707
Region: United States > Georgia > Atlanta
Price Range: ₹ 9,789 - ₹ 21,652 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ellis Hotel 4*
Number of rooms: 127
Reservation Options:
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Hotel Style:
#3 Green Hotel in Atlanta
#17 Luxury Hotel in Atlanta
#27 Family Hotel in Atlanta
#31 Business Hotel in Atlanta
#56 Romantic Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Ellis Hotel staff and other travellers.
15 questions
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over a year ago
Newton-Le-Willows, United Kingdom
7 months ago
Chesterfield, Virginia
1 month ago
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Questions? Get answers from Ellis Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the main street if you want it to be quieter.”
Jimace, 31 Mar 2017 | Read review
“You will be asked if you want a room with a view (street view) or a quiet room.”
216walterj, 24 Mar 2017 | Read review
“Try a corner room with the extra windows, the view was amazing”
  • Great view on the 16th floor King :)
paulg77373, 22 Mar 2017 | Read review
“Thermostat hard to use. There was lots of strreet noise. The fan of the HVAC was very loud. There was always annoying music blasting in the lobby, just where the tiny "business center" was located. The cost of a yogurt parfait with coffee in the room was far too high.”
154bernardf, 17 Mar 2017 | Read review
“Room was small but nice. I would certainly stay there again.”
D6509YGdanielh, 12 Mar 2017 | Read review
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