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Hilton Garden Inn Atlanta Downtown

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#43 of 172 Hotels in Atlanta
Certificate of Excellence
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Hilton Garden Inn Atlanta Downtown
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1,506 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Atlanta Downtown
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Showing 1,461: English reviews
Reviewed 27 March 2016 via mobile

They say satisfaction guaranteed. I was not satisfied what so ever! Night 1: our mattress was caving in, you could only connect 3 devices to the wifi and it only lastes 24 hours, two of our keys stopped working and it sounds like elephants are running around in the other rooms. Night 2: they give us free breakfast( which is...

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Helpful?
Thank Payton C
Paris S, Assistant General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review

Greetings, Thank you so much for taking the time to share your experience at the Hilton Garden Inn Atlanta Downtown and for giving us honest feedback. We sincerely apologize for falling short of your expectations. If there is anything further I may do, please feel free to reach out to me directly. Regards, Paris L. Strapp Assistant General Manager

Anthony, Florida
Reviewed 27 March 2016

I have stayed in Atlanta multiple times on family trips and girls only trips. I have also stayed in multiple different locations and hotel chains. This one was the best centrally located for what we were doing. Right next to the Georgia Aquarium, The World of Coca-Cola, CNN, and the Centennial Park to only name a few. The room was...

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1Thank jenkteuton
Paris S, Assistant General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review

Greetings, Thank you so much for your genuine feedback. We are thrilled that our staff took such great care of you and that you enjoyed the hotel's location and facilities. We can’t wait to host you as our guest again in the near future. Cheers!

Calabasas, California
Reviewed 25 March 2016

I have stayed in at least half of the HGI's in the Americas, this one has a few issues. It is kind of falling into disrepair. 2 mornings we ran out of hot water. The design is very different for a HGI.

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Thank Jan C
Paris S, Assistant General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review

Greetings, Thank you so much for taking the time to share your experience at the Hilton Garden Inn Atlanta Downtown and for giving us honest feedback. We sincerely apologize for falling short of your expectations. If there is anything further I may do, please feel free to reach out to me directly. Regards, Paris L. Strapp Assistant General Manager

Florida Panhandle, Florida
Reviewed 25 March 2016 via mobile

Excellent location as we were visiting the aquarium and Coke World. We just had to walk across the street! Hotel staff was very friendly and welcoming. Room was clean and comfortable. Would definitely stay here again!

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Helpful?
Thank Danika F
Paris S, Assistant General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review

Greetings, Thank you so much for taking the time to share your experience at the Hilton Garden Inn Atlanta Downtown. We are thrilled that our staff took such great care of you and that you enjoyed the hotel's location and facilities. We can’t wait to host you as our guest again in the near future. Cheers!

Indiana
Reviewed 24 March 2016

We just got home from our stay at the Hilton Garden Inn Downtown Atlanta. The hotel is nice and at a great location. But it does have it's pros and cons: Pros: - The staff, very friendly and accommodating. - Breakfast buffet was very tasty and is $12.95/person - Legal Sea food was amazing - Pool is nice with a...

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Helpful?
Thank SpringBreakPanda
Paris S, Assistant General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review

Greetings, Thank you so much for taking the time to share your experience at the Hilton Garden Inn Atlanta Downtown and for giving us honest feedback. We sincerely apologize for falling short of your expectations. I am happy to hear that our staff took great care of you and that you enjoyed the hotel's location and facilities. If there is...

Panama City, United States
Reviewed 24 March 2016

It was the perfect location for all our needs. We walked to dinner and to the concert. Our rooms were perfect and the location of this hotel made it very convinient for our fun filled weekend. The whole family enjoyed their stay!

Review collected in partnership with Hilton Garden Inn
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Thank Brenda D
Paris S, Assistant General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review

Greetings, Thank you so much for taking the time to share your experience at the Hilton Garden Inn Atlanta Downtown and for giving us honest feedback. We are thrilled that our staff took such great care of you and that you enjoyed the hotel's location and facilities. We can’t wait to host you as our guest again in the near...

Katy, Texas
Reviewed 21 March 2016

Front desk was very friendly. Hotel overall and room were average in every way. Beds stiff, pillows sad. Room was clean, but worn out. Worst thing was the A/C which was very loud and smelled moldy. Front desk offered us a bottle of water when we reported it. On the other hand, quite convenient to the Georgia Aquarium and several...

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Thank salm127
Paris S, Assistant General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review

Greetings, I want to thank you for your honest feedback in regards to your recent stay with us. Our team works very hard to exceed the expectations of our guests every day. Please accept my sincere apologies for falling short during your stay. If time permits, please do reach out to me directly so we are able to further discuss...

doylestown, United States
Reviewed 16 March 2016

Great hotel, great location for conference. reasonable price. Well within walking distance of the convention center and LOTS of restaurants. Easy parking and easy accessibility. The swordfish at legal Seafoods was awesome.

Review collected in partnership with Hilton Garden Inn
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Thank Douglas P
Paris S, Assistant General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review

Greetings, Thank you so much for taking the time to share your experience at the Hilton Garden Inn Atlanta Downtown. We are thrilled that you enjoyed the hotel's location and facilities. We can’t wait to host you as our guest again in the near future. Cheers!

Charlotte, North Carolina
Reviewed 16 March 2016

We spent the weekend here and found our room to be a little worn. The safe didn't work, the channel guide didn't correspond with the tv channels, and a piece of flooring was missing from where the hall carpet met the bathroom tile. The hotel is very convenient to the Aquarium which is across the street, Coca Cola World is...

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4Thank LovestoTravel0774
Paris S, Assistant General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review

Greetings, I want to thank you for your honest feedback in regards to your recent stay with us. Our team works very hard to exceed the expectations of our guests every day. Please accept my sincere apologies for falling short during your stay. If time permits, please do reach out to me directly so we are able to further discuss...

Reviewed 15 March 2016 via mobile

Great hotel clean and very quick walk to aquarium. Room wasn't ready so they gave me an upgrade. Very friendly staff have excellent food recommendations for arriving late Sunday night with many places closed. Delicious breakfast very nice hotel.

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1Thank Mahimahi1
Paris S, Assistant General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review

Greetings, Thank you so much for taking the time to share your experience at the Hilton Garden Inn Atlanta Downtown. We are thrilled that our staff took such great care of you and that you enjoyed the hotel's location and facilities. We can’t wait to host you as our guest again in the near future. Cheers!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Contemporary interior design with stunning aquatic murals in the hotel's guest room corridors. Enjoy our many services and features such as complimentary weekday USA Today, complimentary wireless high-speed Internet access throughout the hotel, Pavilion Pantry sundry and convenience mart, complimentary business center, in-room dining, valet service, ADA accommodations, safety deposit boxes, in-room safes, self and valet parking.Heated indoor and outdoor pool, game room, laundry room. ... more   less 

Additional Information about Hilton Garden Inn Atlanta Downtown

Address: 275 Baker St NW, Atlanta, GA 30313-1801
Region: United States > Georgia > Atlanta
Price Range: ₹ 10,654 - ₹ 24,444 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Atlanta Downtown 3.5*
Number of rooms: 242
Reservation Options:
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Also Known As:
Hilton Garden Inn Atlanta Downtown Hotel Atlanta
Hilton Atlanta
Atlanta Hilton
Hotel Style:
#30 Family Hotel in Atlanta
#40 Romantic Hotel in Atlanta
#47 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Atlanta Downtown staff and other travellers.
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Orlando, Florida
Hudson Falls, New York
Lawrenceville, GA
Orlando, Florida

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Questions? Get answers from Hilton Garden Inn Atlanta Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High Floor overlooking aquarium has good city views.”
 of 5 bubbles TheCovertCritic, 25 Feb 2017 | Read review
“Rooms overlooking the aquarium are subject to flashing rooftop lights all night.”
 of 5 bubbles amporter01, 13 Feb 2017 | Read review
“The 12th floor had a great view of downtown Atlanta, including the ferris wheel.”
 of 5 bubbles 816johnnyf, 25 Jan 2017 | Read review
“get a city side view room”
 of 5 bubbles cupperr, 17 Jan 2017 | Read review
“The room on the upper floor are much quieter than lower floors. A/C unit was still loud.”
 of 5 bubbles jomjr6, 17 Jan 2017 | Read review
5 of 5