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Twelve Centennial Park

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#87 of 172 Hotels in Atlanta
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Twelve Centennial Park
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366 Reviews from our TripAdvisor Community

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Showing 351: English reviews
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Harrisburg, Pennsylvania
Reviewed 4 days ago NEWvia mobile

Had a great time in Atlanta. Hotel was near everything but could use some updating. We were in room 1202. Picture had a large crack in the glass, couch had stains/tears on front, wallpaper in kitchen area is bubbling, ice maker was completely frozen so ice wouldn't work. My wife called for maintenance but they never showed. We had to...

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Helpful?
Thank Bill T
Management response:

Hello and thank you for taking the time to give feedback about your experience while staying with us. We except both positive and negative feedback from our guest as it allows us to address issues that we may have overlooked. We are confident that we have a great product, however, we will be doing a complete room renovation starting within...

Fort Worth, Texas
Reviewed 5 days ago NEWvia mobile

We traveled to Atlanta to visit colleges and stayed in the King Suite, room 1112. The location is outstanding with dining options only a short walk away, and significant attractions 10-15 minutes walk (Centennial Park, College Football HOF, Atlanta Aquarium.) The staff were all quite helpful and congenial, and each seemed to be engaged and customer-focused. Our check in and...

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Helpful?
Thank Jay M
Tamara D, Front Office Manager at Twelve Centennial Park, responded to this review

Dear Jay, We appreciate you for taking the time to leave us a very detailed and honest review. I am glad to hear that you enjoyed the location and the amenities in the room. We are proud of our Front Desk staff - but a check in or check out should never take seconds - one of our priorities is...

Reviewed 1 week ago via mobile

This was my first time staying at this property. My family and I had a good experience. The front desk and valet staff were very courteous and friendly. The furniture in the room was a bit worn, however the spaciousness of the suite met our needs.

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Helpful?
Thank Mia J
Greenville, South Carolina
Reviewed 2 weeks ago

The front desk personnel were exceptional! Especially Jeffrey. He went out of the way to take a personal interest in me and all the other guests I observed him serving. Jeffrey is among the best!! Don't hesitate to stay here if you enjoy service. Even the valet personnel were ready to serve in any way they could. As a matter...

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Helpful?
Thank derekcui2017
Tamara D, Front Office Manager at Twelve Centennial Park, responded to this review

Derekcui2017, We really appreciate your feedback. It is so nice to hear that you enjoyed your stay and the service. We are very proud of all our team members and I will share your feedback to keep everyone motivated. Thank you so much again, I wish you a great week! Tamara D Assistant Front Office Manager

Reviewed 2 weeks ago via mobile

This was one of my worst Marriott experiences to date. Every contact point that I had with the hotel was screwed up. I gave it two stars because of location, view, and (relative) amenities. Otherwise, the constant mistakes, unfriendly/incompetent staff, inability to remedy problems, modest rooms, and overall presentation of the hotel were beyond poor. And, when I left a...

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Helpful?
1Thank Brendon B
Reviewed 2 weeks ago

We arrived at the Twelve Hotel to check and was told that they couldn't locate my reservation. after standing in line for 20 min. After showing them my confirmation from the book agent. I was told that they would not honor this reservation, because they were no longer partners with that booking agent. I would have to pay 275.00 per...

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Helpful?
1Thank carol5029
London, United Kingdom
Reviewed 3 weeks ago via mobile

My boyfriend (27) & I (25) stayed in this luxury hotel for 1 night. Room; perfect, clean, spacious, well decorated, comfortable, great view with balcony. Bathroom; big with a shower & big bath & 2 sinks, hairdryer & toiletries. Location; perfect for life in Atlanta & close to the Marta- little rough but we walked back late at night with...

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Helpful?
Thank Charlotte H
Tamara D, Front Office Manager at Twelve Centennial Park, responded to this review

Good afternoon Charlotte, Thank you for your great review. I really love to see how you took advantage of our spacious, comfortable suites and the great location. I am sorry to hear that there was an issue with the breakfast, but also happy to see that it was resolved to your satisfaction. Your feedback is much appreciated - Thank you...

Reviewed 3 weeks ago via mobile

We only stayed one night and that was enough. Our room looked like it hadn't been dusted in a while and we had blue tape underneath our bathroom sink where it looked like they had a issue with the plumbing. The pillows and mattresses weren't comfortable either. Luckily our friends had booked this place and we only had to pay...

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Helpful?
1Thank Courtney N
Tamara D, Front Office Manager at Twelve Centennial Park, responded to this review

Dear Courtney, Thank you for your honest review. We are planning our renovation and the mattresses are getting changed soon. The cleanliness in our hotel is one of our first priorities and I feel very disappointed to see that we have fallen short with this goal during your stay. Please accept my apologize, I hope we get the chance to...

San Antonio, Texas
Reviewed 4 weeks ago

This hotel/condo building is located in downtown Atlanta, just five minutes from Phillips Arena/Georgia Dome. The hotel appeared modern, with very courteous and professional staff. The suites, with a separate living room/kitchen and bedroom were large enough for extended stays. However, attention to detail seemed to be a problem with the room I had, starting with some rust visible on...

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Helpful?
Thank jayjo_11
Reviewed 4 weeks ago

To start, Geoffrey at the front desk informed me that the room that I reserved almost a month in advance was not available due to the hotel overselling rooms. He mentioned an upgrade to a suite but, I reserved a suite so, it wasn't an upgrade. Since the room was a suite, I agreed to taking the room and went...

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Helpful?
Thank EJ N

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
This upscale hotel is 0.5 miles from The World of Coca-Cola and across the street from a rapid-transit stop. ... The stylish 1- and 2-bedroom suites feature free WiFi, flat-screen TVs in the living and sleeping areas, DVDs and a console for accessing hotel services such as dinner reservations or valet parking. All rooms have laptop safes and desks with ergonomic chairs as well as full kitchens with stainless steel appliances. The fine-dining American restaurant has an outdoor terrace. There's a rooftop pool deck and a fitness center. ... more   less 

Additional Information about Twelve Centennial Park

Address: 400 W Peachtree St NW, Atlanta, GA 30308-3536 (Formerly Twelve Hotel & Residences Centennial Park)
Region: United States > Georgia > Atlanta
Price Range: ₹ 11,765 - ₹ 27,059 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Twelve Centennial Park 4*
Number of rooms: 102
Reservation Options:
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Also Known As:
12 Centennial Park
Twelve Centennial Park Atlanta
Twelve Centennial Park Hotel Atlanta
Hotel Style:
#26 Luxury Hotel in Atlanta
#41 Family Hotel in Atlanta
#73 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Twelve Centennial Park staff and other travellers.
5 questions
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Questions? Get answers from Twelve Centennial Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose and end of the hallway suite.”
 of 5 bubbles derekcui2017, 8 Mar 2017 | Read review
“Don't Stay Here.......”
 of 5 bubbles carol5029, 7 Mar 2017 | Read review
“Anything above 9th floor”
 of 5 bubbles jayjo_11, 18 Feb 2017 | Read review
“Top floor, odd numbered room (West Facing), East facing view is completely blocked.”
 of 5 bubbles 49ejn, 17 Feb 2017 | Read review
“This hotel sits between the interstate and a busy feeder road. Stay in a high room to avoid the street noise.”
 of 5 bubbles ccrich, 30 Nov 2016 | Read review
5 of 5