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Twelve Atlantic Station

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344 Reviews from our TripAdvisor Community

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Showing 330: English reviews
Paris, France
Reviewed 27 April 2014

Twelve Atlantic is an excellent hotel. All people who work on it showed themselves very kind and very available for me. I recommend this hotel and I shall return with pleasure. I arrived alone from France to visit Atlanta and my stay it is unwound well. Taxis in the front of the hotel 24H / 24, the excellent and little...

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Helpful?
Thank Cynthia971
GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear Cynthia971, Thank you for posting a great review about your recent stay at the hotel. I am happy to read that you enjoyed the convenience of the Atlantic Station district with its many shops, restaurants and attractions. I will share your comments with our team and they will appreciate your recognizing their kind and helpful service. I am glad...

Knoxville, Tennessee
Reviewed 10 April 2014

Twelve Atlantic Station was great from the moment of arrival. Hotel was exceptional and very nice. The room was nice and clean. By the time of checkout, it was a little dusty - only a night stay - think maybe this came from AC. Bed could have been a little more comfortable, but everything else was perfect. Easy checkout and...

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Helpful?
Thank sammy865
GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear sammy865, Thanks for the "Excellent" review of the hotel. I am glad that you enjoyed your visit to the hotel and I shall be sharing your great comments with the team. I will also pass on your comments to the housekeeping manager about the dust appearing during your stay. I hope we see you on a future visit to...

Reviewed 5 April 2014

My preschool daughter and I, traveling alone, were turned away by the manager of the hotel because he would not accept our family credit card with my husband's name on it. The only bit of hospitality at this hotel was from the nice guy who helped with our luggage. There are many other better, safer options for women traveling to...

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Helpful?
Thank Chthu
GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear Chthu, I am glad that we had the opportunity to speak about the issue you experienced while trying to check in. I certainly wish that we had explored some extra options in an effort to try to accommodate you and your daughter. Please accept my apologies that we did not do more to find a solution. I look forward...

Orlando, Florida
Reviewed 18 March 2014

The hotel itself was beautiful and the staff were very helpful but after we checked out we were torn as to whether we would stay here again. The hot water in the shower went out after being in there for about five minutes so I was forced to finish my shower in freezing cold water. Also, the bed wasn't that...

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Helpful?
Thank Rachel W
GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear Rachel W, Thank you for posting a review on your recent visit to the hotel. I am delighted to read that you found the room to be lovely and enjoyed the view. I also appreciate the great comments about our staff. I am sorry that you experienced an issue with the hot water runnig out. If you would be...

Richmond VA
Reviewed 17 March 2014

We were here for a family wedding with a large group. While initially impressed by the spacious room with the great view, lots of little things added up to make our stay less than stellar. First of all, there is a unpleasant odor which permeates the lobby and sometimes is also present near the elevators--smells like sewage with floral spray...

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Helpful?
Thank Planet9
GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear Planet9, Thank you for the review. I am dissapointed to read that we missed the opportunity to give you a better overall experience. I will discuss your comments about GHOST with our IT technician.I realize that it can be frustrating when things do not work as they should and for that please accept my apologies. I will also share...

Lake Saint Louis, Missouri
Reviewed 14 March 2014

My daughter and I found Twelve Atlantic Station to be fabulous. Despite that the room service was a "no show", and we awoke to some banging noises in an adjoining room, the room was lovely and had extras which were superior to other hotels in this price range. From free wi-fi and in-room computers, to a gorgeous full kitchen with...

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Helpful?
Thank Mary B
GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear Mary B, Thank you posting a review about your recent visit to the hotel and I am delighted to read that you found the hotel to be fabulous. I am glad that you appreciated the suite and the extra little touches as you put it. I will share your excellent comments with the restaurant team and let them know...

Macon, Georgia
Reviewed 12 March 2014

Where do I start? I had a bad experience there this same weekend last year and come to the ATL once a quarter and have stayed somewhere else each quarter since then and decided to give them another try. Let's see - someone else's dirty clothes left in the room and housekeeping didn't manage to se them on the floor,...

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Helpful?
1Thank GlynnCountian
GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear GlynCountian, I am sorry to read that you did not have a good stay with us. Please accept my apologies. You certainly mention a number of things that were issues and were no doubt annoying and should not have occurred. I will be sharing your review and feedback with the front desk and housekeeping teams. I would welcome the...

Houston, Texas
Reviewed 6 March 2014

This place has to be kidding. For two nights straight, I can't get ANY sleep. Right now it's 1:30AM and there's a van downstairs with a hose into the building (for cleaning I guess) that is making a crazy loud sound. I called the front desk to address it and nothing has happened. Why do this when 90% of the...

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Helpful?
Thank Chip S
GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear Chip S, My sincere apologies for the disruption to your sleep during your stay. A number of projects are carried out over night not just in the hotel but also in the building in general. This is done because there are no people in the main lobby areas. I cannot recall receiving any comments from guests about this in...

Cherry Hill, New Jersey
Reviewed 4 March 2014

Stayed at the Twelve Atlantic Station last week when in town for business. The hotel was chosen by a group leader but we could not have been happier. I was surprised to find a full kitchen with full-size fridge/freezer in room plus dishwasher and washer/dryer. Oh--and a fully-wired computer. I almost thought I was upgraded to a suite but found...

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Helpful?
Thank adlaver
GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear adlaver, Thank you for posting a great review about your recent experience at TWELVE Hotel Atlantic Station. I am delighted to read that you enjoyed the space, in suite amenities and were pleasantly surprised by your accommodations. I do hope that we see again on a future trip to Atlanta, where you can add an extra day to explore...

Pretoria, South Africa
Reviewed 17 February 2014

My Wife and I and two Kids and Grand Ma stayed here in January and we stayed at the other Twelve Hotel in Atlanta two weeks before and when John Reilly told us that Centennial Park was full we were beyond disappointed. I was so pleased that we took agreed to stay at Twelve Atlantic Station and finished our trip...

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Helpful?
Thank JacoRSA
GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear JacoRSA, Thank you for the excellent review. I hope that you and your family had an excellent trip to RSA. Atlantic Station is a great neighborhood and as you point out is extremely convenient. The pizza is very good and a firm favorite at the bar and restaurant. I will share your comments with the chef. It was a...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Lobby at Twelve
Lobby at Twelve
Cuisines: American, Contemporary
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities

Additional Information about Twelve Atlantic Station

Address: 361 17th St, Atlanta, GA 30363
Region: United States > Georgia > Atlanta > Atlantic Station
Price Range: ₹ 12,565 - ₹ 28,141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Twelve Atlantic Station 4*
Number of rooms: 101
Reservation Options:
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Also Known As:
12 Atlantic Station
Twelve Atlantic Station Atlanta
Twelve Atlantic Station Hotel Atlanta
Hotel Style:
#30 Luxury Hotel in Atlanta
#55 Romantic Hotel in Atlanta
#59 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Twelve Atlantic Station staff and other travellers.
7 questions
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Questions? Get answers from Twelve Atlantic Station staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed in a high room on the 6th floor which had an excellent view of the Atlanta Skyline.”
 of 5 bubbles alhmarf500, 23 Mar 2017 | Read review
“Ask if there are suites where you don't hear the train at night.”
 of 5 bubbles Ali3207, 23 Feb 2017 | Read review
“I like the 2 bedroom suite. Also if you need a washer and dryer make sure to request ahead of time!”
 of 5 bubbles 16jeffm, 19 Dec 2016 | Read review
“This is a Marriott Hotel”
 of 5 bubbles 642ranaj, 31 Aug 2016 | Read review
“Ask for a city view”
 of 5 bubbles ATL-travel71, 16 Aug 2016 | Read review
5 of 5