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Red Roof Inn Atlanta -Six Flags

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94 Reviews from our TripAdvisor Community

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Showing 94: English reviews
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Reviewed 3 weeks ago via mobile

I have no fricken words for how bad this place is.... Do not stay. The customer service is great if you like getting hung up on, ignored, and tossed from person to person in this franchise. We are trying to get out money back... Because the room we had was already partied in and not clean. And that was after...

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Helpful?
Thank Michelle F
Mary S, Guest Relations Manager at Red Roof Inn Atlanta -Six Flags, responded to this review

Michelle, Thank you for letting us know about your stay, even though it was disappointing. Comments allow us to view our property from a guest's perspective so we can improve and enhance our services. Special occasions, such as honeymoon trips, are important celebrations. Please accept my sincere apology that you were let down by our housekeeping and front desk staff....

Reviewed 3 weeks ago

I hardly ever write a review but I just want to let others know, that if I had not already made a reservation here on my card, I would have went somewhere else. I am not happy with my stay at all. This is not a nice area and this is not a nice hotel. The place is very old....

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Helpful?
1Thank Pastor Jamaal F
Mary S, Guest Relations Manager at Red Roof Inn Atlanta -Six Flags, responded to this review

Jamaal, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincerest apology for the issues you experienced during your visit. We have shared your feedback with the appropriate hotel team to ensure that these were isolated issues that are corrected moving...

Reviewed 4 weeks ago

It took us 30 minutes to check in due to people coming up to the desk and the guy stopped checking us in and helped them. The halls were dirty with cigarette butts everywhere and there was a weird smell. We had reserved a room with 2 double beds but was put in a room with a King bed only....

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Helpful?
Thank Brandi B
Mary S, Guest Relations Manager at Red Roof Inn Atlanta -Six Flags, responded to this review

Brandi, Thank you for your recent stay. We are sorry to hear that your recent experience at our property did not meet your expectations, nor our standards. Our team strives for every guest to experience wonderful accommodations and stellar service throughout their stay. Our housekeeping and maintenance teams work diligently to ensure every guest room is in tip-top shape, and...

Atlanta, Georgia
Reviewed 4 weeks ago

Our room was suppose to be a double bed, only got one bed! We get to the room no pillows & no towels! We begged for 3 hours for these things. We had to go to the front desk and stand there and wait on these two things. The keys only worked once to get in after that we had...

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Helpful?
Thank jdiggins09
Mary S, Guest Relations Manager at Red Roof Inn Atlanta -Six Flags, responded to this review

Dear Guest, We take your comments and suggestions very seriously, and would like to sincerely apologize for your unsatisfactory and disappointing experience while visiting our location. We assure you that we have taken the appropriate actions to correct the issues that you have mentioned. We wish that we had the opportunity to address your concerns immediately when your less than...

Lafayette, Louisiana
Reviewed 10 March 2017

I almost passed this property by. I had stopped at another hotel with better reviews however it was not what I expected and left. This Red Roof Inn when I checked in had the smell of popcorn when I entered the lobby. It had a warm welcoming feeling Front desk staff was quick at the check in and very friendly....

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Helpful?
1Thank Car31525
Mary S, Guest Relations Manager at Red Roof Inn Atlanta -Six Flags, responded to this review

Dear Guest, Thank you so much for your wonderful review and words of encouragement. It was an absolute pleasure having you at our property and we look forward to your next visit.

Reviewed 25 February 2017

I am by no means high maintenance when it comes to hotels, but this one was a no-can-do. Between the bugs, the cigarette burns, the urine smell and stains on the sheets, the smell of marijuana, and the awful location...this place was not even worth my $60. I left at midnight to find another hotel, because I could not sleep....

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Helpful?
Thank Brittany D
Mary S, Guest Relations Manager at Red Roof Inn Atlanta -Six Flags, responded to this review

Brittany, We are terribly sorry for any issues or inconveniences that you came across during your recent stay. Our goal is for our guests to be 100% satisfied, and somehow we managed to fall short during your visit. We apologize for any frustration caused, and hope to have the opportunity to better your next stay with us.

Reviewed 20 February 2017 via mobile

At this location they have a great customer service, everyone is friendly good atmosphere the manager Ms, Laura awesome very professional very helpful she even, help me cut my hair. Pretty much excellent service, encourage everyone to come to this location the service is 5 star.

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Helpful?
Thank Redbone L
Mary S, Guest Relations Manager at Red Roof Inn Atlanta -Six Flags, responded to this review

Dear Guest, We appreciate you taking the time to share your experience with others and are grateful that you chose to stay with us. We will continue to work hard to offer the best stay possible at a fair price. Thank you again, and we look forward to seeing you next time.

Reviewed 20 February 2017 via mobile

Red Roof Inn in Atlanta near Six Flags was a pleasant surprise. The management went out of their to accommodate me. The staff was very friendly. Manager went out of her way to make sure I had a nice. Im sorry to be leaving but I will be back in the near future. Excellent southern hospitality.

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Helpful?
Thank TJ333980
Mary S, Guest Relations Manager at Red Roof Inn Atlanta -Six Flags, responded to this review

Dear Guest, Thank you for choosing Red Roof Inn. We are absolutely thrilled that you had a pleasant visit, and are truly appreciative for your feedback. Wishing you safe travels, and looking forward to welcoming you again in the future.

Chattanooga
Reviewed 19 February 2017

1st room they gave me -- already occupied. 2nd room -- BEDBUGS. I never felt unsafe but this isn't a family hotel. Lotta trade around and the whole place has a certain sweet odor. For $40 in a big city this is what you're gonna get.

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Helpful?
Thank bertthree
Mary S, Guest Relations Manager at Red Roof Inn Atlanta -Six Flags, responded to this review

Dear Guest, We sincerely apologize for the confusion between guest rooms, and appreciate your patience. Our management team takes the issue of bedbugs very seriously as the safety and comfort of our guests are both top priorities. Our housekeeping and maintenance departments perform regularly scheduled inspections. In the unlikely and unusual event that a guest suspects a problem, the guest...

Reviewed 16 February 2017 via mobile

I received excellent customer service checking in to my room! Thank-you for the great hospitality. I've noticed a big change in a positive way. The room's are very clean. The lobby is always clean and they always have fresh coffee. Great job guys keep up the good work. Avery and Nevea

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Helpful?
Thank averylong40
Mary S, Guest Relations Manager at Red Roof Inn Atlanta -Six Flags, responded to this review

Dear Guest, We are so happy to hear that you enjoyed your time at our hotel. Thank you for leaving a review about your experience. We look forward to seeing you again soon.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
Newly opened Red Roof Inn Nov 2013. All rooms are oversized, clean, and comfortable. We offer free 24 hour coffee, free parking, and internet access. Located right off I-20 at Exit 49, the Red Roof Inn is convenient to Six Flags (1/2 mile), and Downtown Atlanta (8 miles). We have secure truck parking and are pet friendly. Hope to see you soon here in Atlanta! ... more   less 

Additional Information about Red Roof Inn Atlanta -Six Flags

Address: 4430 Frederick Dr SW, I-20, Exit 49, Atlanta, GA 30336-1802 (Formerly Extend a Suites - Atlanta)
Region: United States > Georgia > Atlanta
Price Range: ₹ 4,081 - ₹ 5,052 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Atlanta -Six Flags 2*
Number of rooms: 72
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Atlanta -Six Flags staff and other travellers.
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Questions? Get answers from Red Roof Inn Atlanta -Six Flags staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None, go somewhere else.”
jdiggins09, 25 Mar 2017 | Read review
“non smoking rooms, doesn't seem to matter what you reserve”
Txpete51, 25 Oct 2016 | Read review
“The lower floors are quieter.”
slvrcrst, 16 Oct 2016 | Read review
“If saving money is your only goal then stay here.”
334levisk, 21 Aug 2016 | Read review
“Don't go to the Convenience Store.”
concerned0, 26 Jul 2016 | Read review
5 of 5