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Sheraton Atlanta Airport Hotel

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#57 of 172 Hotels in Atlanta
Certificate of Excellence
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1 room 2 adults 0 children
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Sheraton Atlanta Airport Hotel
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1,202 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Atlanta Airport Hotel
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Showing 1,166: English reviews
Locust Grove, Georgia
Reviewed 2 weeks ago via mobile

Very nice place and so close to downtown atlanta. Loving it. Nice restaurants around the area. Go falcons. They also have shuttles to the airport. There is array of different types restaurants around the area.

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Helpful?
Thank maorlick
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear maorlick: Thank you very much for your exceptional posting. We were delighted to hear that you enjoyed your visit with us thoroughly. We thank you for choosing the Sheraton Atlanta Airport!

Bettendorf, IA
Reviewed 2 weeks ago

This is pretty much a standard-issue Sheraton. Decor of the rooms a little dated and the baths a bit small, but everything clean and acceptable. Received an upgrade to Club Level - the breakfast was nicely done except that, as usual, the scrambled eggs were way overcooked - hard as a brick. Their flavor was decent - had the chef...

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Helpful?
Thank BettendorfTraveler
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear BettendorfTraveler: Thank you for your posting. We appreciate your nice comments regarding our Club Lounge and clean guestroom. We are truly sorry to hear that your front desk experience was not a very good one. I have forwarded your comments to our Director of Front Office so he can have a meeting with his team and ensure that proper...

Charleston, South Carolina
Reviewed 2 weeks ago

My wife and I were bumped in Atlanta and put up at the Sheraton Gateway Atlanta Airport Hotel. The check-in clerk merely reached out his hand for our vouchers with no greeting whatsoever, and a different clerk did the exact same thing when we checked out. We asked if we could get a comb and a razor (as our were...

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Helpful?
1Thank palekh
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear palekh: We thank you for your posting. Please accept our apologies for all the inconveniences you incurred during your recent visit with us. We work diligently to ensure that all of our guests have a satisfactory experience and we are sorry to hear that you did not. Please feel assured I have passed on your posting to all areas...

Reviewed 3 weeks ago via mobile

I've been traveling for work and the staff ( especially Liz at 1900 ) has been like family to me. She always has a smile and can hold a interesting conversation. Not the typical bartender. Love ya girlfriend

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Thank Diane C
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Diane C: Thank you for your posting and overall very nice feedback regarding our staff, but especially Liz, our Bartender. Liz is truly a very special employee and a great asset for our team. We appreciate your patronage!

Reviewed 3 weeks ago via mobile

This weekend was WONDERFUL, great customer service, friendly employees starting from the beginning at check in. My friends birthday couldn't get no better. Thank big man for the nice singing you did!!

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Helpful?
Thank Anna K
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Anna K: Thank you for your posting and great feedback regarding our employees whom you came in contact with, especially Big Mike who always makes our guests feel special. Thank you for your patronage!

St. Lucia
Reviewed 4 weeks ago

Stayed at this hotel for one night between flights. Conveniently located near the airport and offers free shuttle service through out the night. Shuttles were clean and comfortable. Room was also clean, spacious and good value for the price paid. Bed was comfortable. There is a small gift shop in the lobby as well. I did not get to see...

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Helpful?
Thank shayr2017
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear shayr2017: Thanks so much for your posting and your overall very nice feedback regarding our hotel and services. We hope to welcome you back again very soon!

Denver, Colorado
Reviewed 4 weeks ago via mobile

Liz was extremely friendly and great to talk with! She had all the patrons laughing and having a great time. Clearly a great person to have in front of customers. And made a great cocktail as well. Highly recommend the bar at this hotel!

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Thank nbenyo
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear nbenyo: We greatly appreciate your posting; especially your wonderful feedback regarding Elizabeth, our bartender! Elizabeth was truly grateful for your compliments! Please come back and visit our hotel and bar again!

Arlington, VA
Reviewed 4 weeks ago

I came in early ~8AM to check in. The staff was able accomodate me which was nice. It's very close to the airport which is why I chose it. The rooms and hallways could use with a bit of updating. There was a sign about the club level updating so hopefully the rest will be coming soon. The tv channels...

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Helpful?
Thank Sara_sakflva
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Sara_sakfiva: thanks so much for your posting. We appreciate your compliments regarding our staff who you came in contact with. We are indeed in the process of renovating our hotels starting with our guestrooms (including our hallways & lobby) sometime this year and we can't wait to show off our new product to all of our guests. Thanks again...

Macon
Reviewed 16 February 2017 via mobile

The rooms are dated and the cleaning crew misses vacuuming room to the point that dust is noticeable where they miss floor. A/C filter is always dirty and have to remove it so the A/C will blow better.

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Helpful?
Thank Steven R
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Steven R: Thank you for your posting and valuable feedback. We are truly sorry to hear that the condition of your guestroom was not up-to-par. I have immediately forwarded your concerns and comments on to our Housekeeping team to ensure that all guestrooms are cleaned thoroughly, including the filters, before our guests check-in. Again, please accept our sincere apologies...

Denver, Colorado
Reviewed 14 February 2017

Great location - free parking - large hotel with all the usual "perks". However - the entire hotel looked tired. Could not get the heat to work in my room - called and asked for someone to repair it. 1 1/2 hours later I finally called and asked for extra blankets (those did finally arrive). Tough to pay for a...

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Helpful?
Thank ColoradoTraveler303
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear ColoradoTraveler303: Thank you for your posting and overall feedback. We are truly sorry to hear that your heat did not work properly in your guestroom. I have forwarded your concerns to our Director of Engineering to ensure that all guestrooms' HVAC system is operating properly. We are in the process of renovating our entire hotel this year starting with...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Our complimentary airport shuttle runs every 20 minutes to and from Ground Transportation at Hartsfield-Jackson International Airport (ATL), a half-mile from our full-service hotel. Downtown Atlanta and its major attractions are only 10 minutes away-including the new Georgia Aquarium; Turner Field, home of the Braves; and Atlantic Station, a new retail and entertainment district. The Georgia International Convention Center is two miles away. ... more   less 

Additional Information about Sheraton Atlanta Airport Hotel

Address: 1900 Sullivan Rd, Atlanta, GA 30337-5706
Region: United States > Georgia > Atlanta
Price Range: ₹ 8,319 - ₹ 13,036 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Atlanta Airport Hotel 3.5*
Number of rooms: 395
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Also Known As:
Sheraton Atlanta
Atlanta Sheraton
Hotel Style:
#32 Family Hotel in Atlanta
#40 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Atlanta Airport Hotel staff and other travellers.
15 questions
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Florida Keys, Florida
Madisonville, Tennessee

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Questions? Get answers from Sheraton Atlanta Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I enjoyed watching the planes from the airport side of the room. A higher room would be better for this.”
 of 5 bubbles khill72, 14 Mar 2017 | Read review
“Be prepared for chilling customer service.”
 of 5 bubbles palekh, 4 Mar 2017 | Read review
“The club floor was just remodeled.”
 of 5 bubbles webstergroves, 3 Feb 2017 | Read review
“The SPG levels are preferable.”
 of 5 bubbles ForrestB3, 30 Dec 2016 | Read review
“avoid saturday nights”
  • Dirty and sticky armrests
 of 5 bubbles indib0b, 20 Dec 2016 | Read review
5 of 5