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All reviewshotel's poolcomplimentary coffee in the lobbynight auditordefinately stay heredecent sizestone mountainbeds were very comfortableshopping and restaurantsstayed one nightnice staysinkmallcouchatl
I had a work related reason for being in ATL/Tucker for an overnight stay. My husband made my reservation stating " you can't go wrong at a Holiday Inn". Boy, was he ever right!!! I was greeted IMMEDIATELY and check in was a breeze. The...More
I was located on the third floor and found an adult bed bug crawling on my pillow. The staff promptly relocated me to a different room, but did not re-imburse or discount my my stay. I was asked in the lobby to not write a...More
I would not recommend this place to my worst enemy. The staff at this place is unhappy and was not discreet in their conversations at the front desk. I can't say any better for the mid level staff or general manager. Customer relations skills are...More
2 Thank MH60M
Response from IHGService, Guest Relations Manager at Holiday Inn Atlanta - NorthlakeResponded 27 May 2018
Thank you for taking time to leave us a candid review about Holiday Inn Atlanta NorthLake GA. I recognize your stay was not 100% satisfactory because of issues with the quality of service received.
IHG values your experience with our hotels. I have...More
We stayed one night while visiting family. Room was nice, clean, and comfy. The location is great surrounded by various business and the Lennox Mall. I will note that when we packing up to leave my husband found someone’s underwear underneath the living chair. Maybe...More
How this hotel has so many good reviews is beyond me! We booked through the hotel for a king room. When we arrived they tried to put us in a double. When we showed the email confirmation we were told they were sold out -...More
1 Thank Augustagirl27
Response from IHGService, Guest Relations Manager at Holiday Inn Atlanta - NorthlakeResponded 27 April 2018
Thank you for taking the time to write a review of our hotel. I am glad to see you have regarded our breakfast attendant to be nice and friendly. However, I am truly sorry for any inconvenience you may have experienced due to...More