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I left a review on google and it has disappeared....this hotel is not the best, not the worst.
Pros: it's in a good area and they accept large dogs.
Cons: plug to the to drain was broken (we have a small child who takes baths)...More
Out of the various ESA properties I’ve experienced, this one is the best. Great location, great staff, and even the guests are friendly. Any questions I had were answered on the spot. If there was an issue they were proactive and not reactive. I received...More
Response from 00esa, Manager at Extended Stay America - Atlanta - Perimeter - CrestlineResponded 4 weeks ago
We are so pleased that you stayed with us at Extended Stay America. We were thrilled to read about your fantastic stay and that our location, and hospitality, were just right for you. We work hard to deliver great service and comfortable facilities so we...More
This is a great location and a very nice, quiet hotel. It's close to EVERYTHING, shopping, eating and the mall. It's close to every highway you need to travel on to get around. Michael is the BEST and Chade is a great GM.More
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Response from 00esa, Manager at Extended Stay America - Atlanta - Perimeter - CrestlineResponded 3 weeks ago
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We will share your compliments with the team especially Michael...More
I have stayed at this location many times... This time was by far the most ridiculous... My stay was with a friend for 3 months... Management acts like there is no problem with nearly all floors reaking of marajuana smoke, stairwells smelling like dog pee,...More
Response from 00esa, Manager at Extended Stay America - Atlanta - Perimeter - CrestlineResponded 2 weeks ago
Thank you for being our guest and for taking the time to leave feedback. We apologize for the unpleasant experience. You deserved a comfortable and stress-free stay, and we assure you that what you experienced is not typical. Please do not hesitate to contact our...More
I'm in Atlanta for a few weeks and my room has not been cleaned. I've called the front desk multiple times and they say they will make a note of it, but it never happens. There are not employees manning the front desk and the...More
Response from 00esa, Manager at Extended Stay America - Atlanta - Perimeter - CrestlineResponded 14 August 2018
Thank you for giving us feedback regarding your stay. Please accept our apologies for our associates not being responsive to your needs. It is never our intention to disappoint a guest as we strive to consistently deliver exceptional service. We have shared your feedback with...More
Free grab-and-go breakfast: Jump start your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those ...Moreguests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.