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Crowne Plaza Atlanta Airport

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Crowne Plaza Atlanta Airport
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738 Reviews from our TripAdvisor Community

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Showing 708: English reviews
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Glasgow
Reviewed 1 week ago via mobile

This hotel worked well for an overnight stay. Staff were pleasant and helpful , rooms fine with all extras you would expect ,and airport transport efficient. Breakfast included which we appreciated. Could recommend for this type of stay.

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Helpful?
Thank Michael S
Andre M, Manager at Crowne Plaza Atlanta Airport, responded to this review

Thank you for your review of your recent stay with us. As simple as it sounds; our goal is for each and every guest to have a great experience. I am pleased that you found our guest room well appointed and comfortable. Our location is certainly ideal for getting to and from the airport with our complimentary shuttle service. Again,...

Reviewed 1 week ago

I would just like to write this review to highlight my wonderful experience at the Crown Plaza airport hotel in Atlanta! I arrived and even though there was a wait at the concierge desk, I was thoroughly pleased with the assistance these wonderful ladies had. I had a problem printing off some important documents for an interview and due to...

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Helpful?
Thank Brice D
Andre M, Manager at Crowne Plaza Atlanta Airport, responded to this review

Thank you for taking the time to write a review about your experience with us. We are so happy that you had a great stay here at Crowne Plaza Atlanta Airport. We try very hard to make sure each and every guest has the best experience possible. Thank you for mentioning Tiffany by name; I am sure she will be...

Orlando, Florida, United States
Reviewed 1 week ago via mobile

We arrived late on a Thursday evening with a reservation and the hotel was basically full so they checked us into a handicapped accessible room. The room was very nice and it looked to be recently updated, especially the bathroom. The hotel itself was very nice as well. The only issues we had were the parking which was pricey, the...

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Helpful?
Thank Craig S
Andre M, Manager at Crowne Plaza Atlanta Airport, responded to this review

Thank you for sharing your experience with us; we truly do appreciate receiving feedback of all kinds from our valued guests. I am pleased the read that despite not getting the room of your choice you were pleased with the one you were assigned. I am sorry we fell short with the shower head and the water flow in your...

Cincinnati, Ohio
Reviewed 2 weeks ago via mobile

Hairs in the bed, hairs on the towel, dirty tub, and old carpets. Old and tired. Great location and convenient for overnight airport stays. Courteous front desk staff and efficient shuttle service to the airport but management has to get the basics right.

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Helpful?
Thank Sambachica
Andre M, Manager at Crowne Plaza Atlanta Airport, responded to this review

Thank you taking the time to let us know how we are doing. We are pleased to hear that you were happy with our complimentary airport shuttel service and the great level of customer care our staff extedned to you. Please accept our apologizes for the mishaps that occurred with your room. We aim to please every guest and take...

Toronto, Canada
Reviewed 2 weeks ago

Last year, I had family visiting Atlanta coming in from Canada and I had booked this room through American Express Platinum Travel Agency which is a non refundable guaranteed booking. The reservation had already been paid for. My uncle had been driving for 14 hrs and he had called the property earlier in the day to let them know they...

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Helpful?
Thank eugene438
Miami, Florida
Reviewed 2 weeks ago

I stayed here during a business trip and loved the attention to detail the staff has with their guests. I thought the hotel was well located and the parking and location made this trip a lot easier than any other hotel in the city. If I visit Atalanta gain for business I will be sure to seek this hotel out.

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Helpful?
Thank Yonne M
Andre M, Manager at Crowne Plaza Atlanta Airport, responded to this review

Thank you very much for taking the time to let us know how we are doing and for choosing to stay with us during your recent visit to Atlanta. We are always looking to provide that individual touch to make your experience even more enjoyable. Thank you again for your kind words, please come back and see us soon.

Reviewed 2 weeks ago via mobile

Convenient location for people in transit at Atlanta airport. Many choices of restaurants available around the hotel and it's one of the best choices for business travellers. Spacious room and quality service.

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Helpful?
Thank Ayaka M
Andre M, Manager at Crowne Plaza Atlanta Airport, responded to this review

Thank you for staying with us and for taking the time to write a reveiw about your recent stay with us. We know what it is like to travel and having accommodations that are easily accessible to the airport make such a great difference in your travel plans. We hope you will continue to stay with us during future trips...

Orlando, Florida
Reviewed 2 weeks ago

We came to the hotel for an event at the convention center by the airport. The hotel was nice. My room was nice. The bed was comfortable but pillows horrible (tiny and not comfy). Also pillow covers thin and didn't seem all clean. I didn't like the dark green drape for the closet covering- weird. Why not a closet door?...

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Helpful?
Thank Cdunlap15
Andre M, Manager at Crowne Plaza Atlanta Airport, responded to this review

Thank you for taking a moment of your time to write a review about your recent experience with us. It seems we fell short of your expectations of us with regards to your sleeping accommodastions. Guest's feedback is very important to us and we are taking your comments into consideration as we improve our service to our guests. Again, thank...

Atlanta, Georgia
Reviewed 3 weeks ago

We love this hotel. It is very clean, the hotel staff is very friendly and helpful. I recommend this hotel. The breakfast buffet was great. This hotel is located very close to the Atlanta airport. The elevators were always available and fast.

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Helpful?
Thank renata368
Andre M, Manager at Crowne Plaza Atlanta Airport, responded to this review

Thank you for taking a moment of your time to review our property. It is always pleasing to hear that our team extended great customer care to you throughout your stay. Our location does prove to be an asset for travellers wanting to get to and from the airport; I am pleased this location worked for you. Agai, thank you...

Playa Grande, Costa Rica
Reviewed 3 weeks ago via mobile

Good place for stay per night or much more, good staff , clean rooms, coffee tables. There are a big rooms for 4 persons. Good for family. 5 min from airport. Perfect location, huge parking and good restaurant

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Helpful?
Thank DanJordan221179
Andre M, Manager at Crowne Plaza Atlanta Airport, responded to this review

Thank you for taking a moment of your time to let us know how we are doing. We are pleased to hear that our team was able to make your stay as seamless as possible and that you enjoyed your time with us. We hope you come back and see us soon!

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take a video tour of this hotel!The Crowne Plaza Atlanta Airport includes 378 guest rooms and over 17,000 square feet of meeting space in a total of 17 meeting rooms. Each guest room is equipped with FREE HIGH SPEED WIRELESS INTERNET access for the busy traveler. Renovated in 2007, guest rooms offer a classic décor that is a welcome respite from a busy day of meetings or travel. The location at the Hartsfield Jackson International Airport is ideal for both the group and individual traveler. The Crowne Plaza Atlanta Airport hotel is near the Georgia International Convention Center, Delta Airlines World Headquarters and is only 10 minutes from downtown and its many attractions. The Atlanta Airport Crowne Plaza offers 24-hour free airport transportation that operates every 20 minutes. The Crowne Plaza at Atlanta Airport is a short distance to all Atlanta attractions including: Six Flags over Georgia, the new Georgia Aquarium, Phillips Arena, the Georgia Dome, CNN, Stone Mountain, and the Buckhead shopping and entertainment districts. Many attractions are easily accessible via MARTA, making getting around the city that much easier. Our new Crowne Plaza Sleep Advantage program features comfortable new bedding with pillow top mattresses, triple sheeting, a plush duvet cover and feather, down or synthetic pillows. ... more   less 

Additional Information about Crowne Plaza Atlanta Airport

Address: 1325 Virginia Avenue, Atlanta, GA 30344
Region: United States > Georgia > Atlanta
Price Range: ₹ 7,861 - ₹ 12,446 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Atlanta Airport 3.5*
Number of rooms: 378
Reservation Options:
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Also Known As:
Crowne Plaza Atlanta Airport Hotel Atlanta
Atlanta Crowne Plaza
Hotel Style:
#60 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Atlanta Airport staff and other travellers.
5 questions
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Questions? Get answers from Crowne Plaza Atlanta Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont stay here.”
 of 5 bubbles GregS522, 27 Feb 2017 | Read review
“Try and get a room on the 11th floor. That's the lounge floor. Be ready to give hugs to Havolyn in the afternoon!”
 of 5 bubbles dianah969, 19 Feb 2017 | Read review
“Don't stay at this hotel - it's horrible.”
 of 5 bubbles jlk1228, 5 Feb 2017 | Read review
“View, amenities need to include a microwave.”
 of 5 bubbles 130eugenej, 17 Jan 2017 | Read review
“the front desk was super helpful - and the club floor has breakfast and cocktail hour - nice”
 of 5 bubbles davidsJ1366FW, 6 Jan 2017 | Read review
5 of 5