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Holiday Inn Express & Suites Atlanta Arpt West - Camp Creek

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3833 Princeton Lakes Ct SW, Atlanta, GA 30331-5508
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
US$ 179
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Free cancellation until 24/12/21
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Hotels.com
US$ 179
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Free cancellation until 24/12/21
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Priceline
US$ 169
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Free cancellation until 23/12/21
HIExpress.comUS$ 180
FindHotelUS$ 179
getaroom.comUS$ 188
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (161)
Room & Suite (277)
Pool & Beach (13)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Atlanta Arpt West - Camp Creek
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#31 of 197 hotels in Atlanta
Location
Cleanliness
Service
Value
New Hotel. Opened 2010. Conveniently located, minutes from ATL Hartsfield-Jackson Int'l Airport at the intersection of Camp Creek Parkway & I-285 (exit 2); free airport & local shuttle throughout Camp Creek Marketplace; luxuriously appointed rooms & suites; room views of Princeton Lake or Camp Creek Marketplace; walking distance to over 100 stores, restaurants, services and movie theater; free full hot breakfast daily; free high-speed internet (wired & wireless); indoor heated salt water pool and fitness center; business center; new outdoor lakefront 2,000 sq ft deck; flat screen Hi-Def TVs; microwave, refrigerator and in-room safe.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Entertainment staff
Free airport transportation
Business Centre with Internet Access
Parking
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Meeting rooms
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English, Spanish

Location

Full view
38Car recommended
Grade: 38 out of 100
22Restaurantswithin 1 km
2Attractionswithin 1 km
1031Reviews16Q+A100Room tips
Traveller rating
  • 694
  • 190
  • 71
  • 34
  • 42
Time of year
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Popular mentions
MommaBearFL wrote a review Jun 2021
3 contributions1 helpful vote
Upon arrival, I was told that the room I had booked was not available because "housekeeping didn't do their job" and did not clean the room. The man working the front desk went on to mention how upset he was that his coworker was late for her shift and he had somewhere to be and that there have been MULTIPLE issues with the hotel since he started working there. While I was there another guest came down to complain that her room was dirty and had rice on the bed and floor and another gentleman who worked there started arguing with her saying he had personally vacuumed her room. The front desk gentleman called the manager who said if I waited there a while (at least 30 minutes) he could try to accommodate me but there were no guarantees. It was clear the man at front desk was over his job and did not want to be there and certainly did not care about the guests. Due to the fact that, by this point, it was after 8pm, the only comparable accomodations I could find elsewhere were for $140 per night MORE than I would've paid at the Holiday Inn. However, since it was clear that conditions at the Holiday Inn were less than desirable, I decided to reserve elsewhere. When I went back in to tell the front desk, the lady who was late had arrived and she was also less than pleasant. When I asked for confirmation of the cancellation so I wouldn't be charged since they didn't have the room I booked, she said there wasn't one and acted like I was an idiot for even asking. Would NOT recommend!
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Date of stay: June 2021
Service
Trip type: Travelled on business
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Response from IHG Service, Owner at Holiday Inn Express & Suites Atlanta Arpt West - Camp Creek
Responded 17 Jul 2021
Hello Lesa H, Thank you for taking the time to leave us feedback. We're determined to make your stay with us pleasant, and I am sorry to learn that the level of service received fell below expectations. I have alerted the hotel management regarding your comments, and I trust that the actions that will be taken will avoid similar issues from happening again. I have also sent you a private message regarding your experience. I hope you give our hotel another try! Best regards, Clayton G. Case Manager IHGService
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Selvyn C wrote a review Jun 2021
Hawthorne, California146 contributions19 helpful votes
+1
First time staying at a Holiday Inn. I was extremely happy with the staff. Great customer service, The rooms were big and comfortable I had nothing negative to say. I definitely coming back to this location. Because of rain didn't have the chance to used the pool good size but not to big. But my family and I had a great stay.
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Date of stay: June 2021Trip type: Travelled with family
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slappythesecond wrote a review May 2021
Boston, Massachusetts215 contributions172 helpful votes
I travel a lot and recently I am slowly getting pushed away from Holiday Inn locations. The last two Holiday Inns I have stayed at for 5-6 days each had great people but the property was run down and the age showing through in many places. I HATE that they have signs for ice on most floors but only have the one on the ground floor operational. I plan to buy some red circles with the slash through it so I can let others know not to have their hopes up and walk down the hall only to come back with an empty ice bucket once again. My unit this past week had the door frame dented in where someone had obviously used a crow bar to try to open the door at some point. There was door damage where that attempt had been made. Not a feel good situation. The fridge had three legs and it took great care to keep things upright in it as it tipped to the left. The bathroom door had a hole in it until two or three days into my stay and someone came in and plugged it up. One of the carpet floor tiles was peeling up near the middle of the floor. Again, people were incredibly nice and professional, the properties, not so much.
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Date of stay: May 2021
Location
Cleanliness
Service
Trip type: Travelled on business
Room Tip: 202 has a dented in door frame from a crow bar attempt when someone tried to get in......
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2 Helpful votes
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Response from IHG Service, Owner at Holiday Inn Express & Suites Atlanta Arpt West - Camp Creek
Responded 14 Jun 2021
Hi slappythesecond, Thanks for your review and for staying with us. We are so grateful for your kind words about our staff. We're determined to provide a space where guests could have a pleasant lodging experience, and I am sorry to learn about your disappointment with the general upkeep of our property and the rooms. I have shared your comments with the hotel management and looped in the Maintenance Supervisor to check and improve the areas you have noted. Although we were not able to exceed or at least be at par with your expectations, we hope you give us a chance to change your perception of our hotel Sincerely, Connie D Case Manager IHGService
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Bill K wrote a review Apr 2021
4 contributions1 helpful vote
Upcharges for everything Under staffed at check-in, also in the Restaurant/Bar area Restaurant is a joke Soda machines did not work Charges for regular parking Watch your bill addons for possible incidental charges NEVER-NEVER STAY HERE
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Date of stay: April 2021
Value
Cleanliness
Service
Trip type: Travelled on business
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Response from IHG Service, Owner at Holiday Inn Express & Suites Atlanta Arpt West - Camp Creek
Responded 12 May 2021
Dear billkV33MB, Thank you for writing a review about your recent stay with us. I would like to address this with you further but unfortunately, your account settings do not allow us to send you a Private Message. You are welcome to reach out to our Guest Relations Department via email at IHGService@ihg.com or you may send us a Private Message through TripAdvisor to IHGService including reference to your TripAdvisor Account Name, so we can follow up on your experience. Best Regards, Ben W. Case Manager IHGService
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Chrid M wrote a review Mar 2021
Winter Haven, Florida2 contributions
Multiple health issues in one stay. First one was that our first room had wet carpet by the AC unit. It has not developed much of a smell and probably was a resent issue. The front desk moved our room with out issue. The second and much more serious issue was in our second room. The next morning we went to make coffee. Luckily my wife was not familiar with the Keurig and had to look for where to place the water. If she would have just fillled the water without looking we would have drunk some VERY nasty stuff. What she saw in the water reservoir was red slimy and had grey looking mold growing on top. I immediately went down to the front desk and asked to talk the manager. They would not let me talk to him but asked me to send an email. The front desk did replace the coffee pot which took about 2 hours. I went ahead and emailed the manager with pictures and a video (I will spare you the video because it was very displeasing to look at). It took the manager 3 days to email me back and she stated to see them at the front desk when we check out which happened to be that day. As we checked out she gave us reward points. After we left my wife just looked up the reward points to see what they had given us and it ended up being worth $30. If you choose to stay here make sure you check things carefully and also know your health is worth about 30 bucks.
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Date of stay: March 2021Trip type: Travelled as a couple
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PRICE RANGE
US$109 - US$150 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express & suites atlanta airport west - camp creek hotel atlanta, holiday inn express and suites atlanta airport west - camp creek
LOCATION
United StatesGeorgiaAtlanta
NUMBER OF ROOMS
102
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Frequently Asked Questions about Holiday Inn Express & Suites Atlanta Arpt West - Camp Creek
Which popular attractions are close to Holiday Inn Express & Suites Atlanta Arpt West - Camp Creek?
Nearby attractions include The U Bar (1.1 km), Camp Creek Marketplace (1.0 km), and Carmike Cinemas Movies ATL 14 (0.3 km).
What are some of the property amenities at Holiday Inn Express & Suites Atlanta Arpt West - Camp Creek?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Atlanta Arpt West - Camp Creek?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Atlanta Arpt West - Camp Creek?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Atlanta Arpt West - Camp Creek?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Atlanta Arpt West - Camp Creek?
Conveniently located restaurants include Nancy's Chicago Pizza, Chick-fil-A, and LongHorn Steakhouse.
Are there opportunities to exercise at Holiday Inn Express & Suites Atlanta Arpt West - Camp Creek?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Holiday Inn Express & Suites Atlanta Arpt West - Camp Creek have an airport shuttle?
Yes, Holiday Inn Express & Suites Atlanta Arpt West - Camp Creek offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Express & Suites Atlanta Arpt West - Camp Creek?
Yes, laundry service and self serve laundry are offered to guests.
Does Holiday Inn Express & Suites Atlanta Arpt West - Camp Creek offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Holiday Inn Express & Suites Atlanta Arpt West - Camp Creek?
The staff speaks multiple languages, including English and Spanish.