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Room service took over an hour to arrive and I was super hungry when I got to the hotel around 9pm. Also, the shower is not that good with poor water pressure. The tiling in the shower was really bad and felt like they need...More
This past week I had the pleasure to spend three nights in the W Atlanta Midtown. This hotel was chosen for our recent conference by our travel group, so i had no prior knowledge of the facility and had no idea what to expect.
This is probably one of the worst hotel experiences I have had in a long time. Firstly, when we arrived at 5 PM after a long day of travel, the hotel did not have our room (we are SPG loyalists) and we were #22 for...More
This hotel was nasty. It was dirty, the room had not been cleaned. Furniture was in bad repair. The rooms were so dark when we checked in that we were not even able to notice how dirty they were until the next morning when the...More
Thank Scott B
Response from WAtlantaMidtownHotel, Manager at W Atlanta MidtownResponded 3 days ago
Hello. We are very sorry that we did not live up to both of our expectations and we would like to make this up to you. Please email me at GMWAtlanta.Midtown@WHotels.com at your earliest opportunity. TRACE Restaurant is closed for Lunch and Dinner but we...More
My fiancée and I stayed for one night at the W Hotel in Midtown. We have a 2 1/2 year old and this was a quick trip for adults only.
The valets were by far the friendliest staff we encountered while at the W. Tip...More
Response from WAtlantaMidtownHotel, Manager at W Atlanta MidtownResponded 1 week ago
Hello there. Thank you for taking the time to send us your comments. I appreciate all the great feedback and will certainly share it with my team. I do apologize our Whatever/Whenever agents were unable to assist you with the glue. I am not sure...More