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W Atlanta Downtown

1,111 reviews
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Traveller (482)
Room & Suite (299)
Pool & Beach (45)
Overview
  • Excellent52%
  • Very good23%
  • Average14%
  • Poor6%
  • Terrible5%
Travellers talk about
“blt”(65 reviews)
“bliss spa”(47 reviews)
“cool corner room”(16 reviews)
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,111)Write a Review
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1 - 5 of 1,074 reviews
Reviewed 1 week ago

My recent stay in the W Atlanta was everything I expected and more. Upon arrival, Nicholas Pope was extremely helpful in carrying all luggage to my room. Not only did he make one trip but two. He then showed us to all hotel amenities and...More

Thank Ethan M
Response from WAtlantaDowntownGM, General Manager at W Atlanta DowntownResponded 4 days ago

I want to thank you for staying with us and mentioning great things about our Talent. We strive hard to provide you with top notch customer service, quality of food and an enjoyable experience. I am glad to hear we did not disappoint. Again, thank...More

Hotel's Favourite
Reviewed 12 November 2017

We had a great 4 day stay here. The hotel is very nice and the room is well appointed. We enjoyed the cool, trendy feel and the location is the best if you want to walk around to sight see. You are just 1/2 mile...More

1  Thank Diane N
Response from WAtlantaDowntownGM, General Manager at W Atlanta DowntownResponded 13 November 2017

It’s great to hear that you enjoyed our hotel and the service you received during your stay. Although we understand that the charges for Wi-Fi in our guestrooms can be inconvenient, we do offer complimentary Wi-Fi in all public arears of our hotel. Also, if...More

Reviewed 1 week ago

If you want a stay with your wife or girlfriend, it's fine but this is not a hotel for a family! Rooms are small, showers are see-through walls in the middle of the room wide open for everyone to watch you shower. I need to...More

Thank cbergamini2018
Response from WAtlantaDowntownGM, General Manager at W Atlanta DowntownResponded 4 days ago

Thank you for staying with us and sharing your thoughts on our property. Our hotel design is set more for couples with the peek a boo shower. I apologized you had to leave the room for your daughter to shower. We are working on solutions...More

Reviewed 1 week ago

I really liked this hotel, it was modern and had a lounge-like atmosphere in the evening. I booked direct through their site and requested early check-in. I got in at 1 p.m. and breezed through a very courteous check-in and was able to go directly...More

Thank SpaScooby
Response from WAtlantaDowntownGM, General Manager at W Atlanta DowntownResponded 1 week ago

I want to thank you for staying with us, and mentioning great things about our staff! Nevertheless, cleanliness is a key priority for our hotel. Please rest assured knowing that your comments have been shared with our Style Department in an effort to improve our...More

Reviewed 2 weeks ago via mobile

One of the worst hotels I have ever stayed at in my entire professional career. Took ages to check in to start of with, staff at the reception were not listening neither interested. Poor body language and no eye contact. My room’s carpet was very...More

2  Thank WaelAbdelrahman2013
Response from WAtlantaDowntownGM, General Manager at W Atlanta DowntownResponded 2 weeks ago

Thank you for sharing your opinion of our hotel. I am sorry to hear you did not have a good experience, as we strive for exemplary customer service at all times, and it seems we fell short in your case. I will share you feedback...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$ 223 - US$ 412 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Atlanta
#18 Green Hotel in Atlanta
#25 Luxury Hotel in Atlanta
#29 Business Hotel in Atlanta
#30 Romantic Hotel in Atlanta
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 223 - US$ 412 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Atlanta
#18 Green Hotel in Atlanta
#25 Luxury Hotel in Atlanta
#29 Business Hotel in Atlanta
#30 Romantic Hotel in Atlanta
Room types
Suites, Non-Smoking Rooms
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Traveller (482)
Room & Suite (299)
Pool & Beach (45)
Dining (23)
Amenities (19)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Felicia C
21 April 2017|
AnswerShow all 4 answers
Response from Michael D | Reviewed this property |
Why not call hotel and find out
0
Votes
Patricia S
25 January 2017|
AnswerShow all 3 answers
Response from 102Angela | Reviewed this property |
The pool is most definitely not inside. It's on the 16th floor, and very windy due to the height. It's an amazing view but you are outside. The pool is really for adults (as is the hotel brand itself). The reason I say... More
1
Vote
Jennifer P
5 January 2017|
AnswerShow all 4 answers
Response from WAtlantaDowntownGM | Property representative |
Hi Jennifer, Philips Arena is located ~1 mile away from the hotel, so you can walk there. We do, however, offer a complimentary car service to all hotel guests that can get you there as well.
0
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Room Tips
"Small rooms with wide open shower. Family with kids, do not reserve here!"
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"Our room faced east ... lovely to enjoy sunrise."
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"Ask for a higher floor to get a great view of the Mercedes-Benz Stadium."
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"It's nice and it was expensive, over 1k per night & I got charged to use forks."
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