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The Inn at Centennial Park

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The Inn at Centennial Park
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572 Reviews from our TripAdvisor Community

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There are newer reviews for The Inn at Centennial Park
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Showing 527: English reviews
Chicago, Illinois
Reviewed 22 July 2014

I stayed here while visiting friends and attending a conference. It is an older hotel, but my room was clean, comfortable, and well-appointed, and the staff was very helpful and friendly. When my TV remote didn't work, they replaced it within 15 minutes. The breakfast buffet is less expensive (includes the usual breakfast fare, plus made-to-order omelets and Belgian waffles,...

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Helpful?
Thank flamingofeet
Minnetonka, Minnesota
Reviewed 21 July 2014

When we arrived, we were greeted by the most delightful receptionist I've ever met! Ask for Gigi, she will make your day, seriously! Bar is pretty, there is a quaint restaurant that has good burgers also. The bad part, and it kind of ruined the experience was the room cleanliness. Hair and stains on the pillows set a tone that...

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Thank Eric A
IHGCare, Guest Relations Manager at The Inn at Centennial Park, responded to this review

Dear Eric A, Thank you for your feedback. We truly appreciate your comments regarding our receptionist as we pride ourselves on excellent customer service. We do have an excellent Housekeeping team that keeps guest rooms sparkling, however, I do apologize for the oversight on your room cleanliness. We appreciate your feedback as this enables us to target problem areas and...

Reviewed 16 July 2014

We stayed here for 4 nights while I was in Atlanta for a conference. The front desk staff were polite and courteous. Our room was fine. Clean when we got there. We needed extra towels and the front desk got us some right away. We chose to eat in the HI dining area since two meals at other local restaurants...

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Thank Robby S
Ely, United Kingdom
Reviewed 14 July 2014

My family stays in this HI every summer for a couple of days. The last visit was unsatisfactory. It has just gone down in quality. It is beginning to look worn and a little less than top notch clean-not what it had been in the past. The front desk staff were abrupt and appeared overwhelmed. It took 2 calls and...

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Thank 663Steve
Ricky P, General Manager at The Inn at Centennial Park, responded to this review

Dear 663Steve, I'm sorry to read about your most recent experience with our hotel, I know how devastating it can be to use a business and have a expectation only to see it not being fulfilled. We take you feedback very seriously and I will share it with our staff, we've had quite a bit of change in recent history...

Vancouver Canada
Reviewed 5 July 2014

History of staff accessing rooms with out announcing self (not cleaning staff). ...and do not have any valuables shipped to you while staying here as there is also a history of parcels going missing -even though they were signed for manager tried to say they must have been delivered to other Holiday Inn location and gone missing there.

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3Thank Narcd
Ricky P, General Manager at The Inn at Centennial Park, responded to this review

Dear Narcd, Thank you for taking some time to leave our hotel feedback, I must admit though I'm some what confused as to your particular issue stated as I do not recall having a conversation with one of our guest about a missing package, even more so the last thing I would attempt to do is pass the blame to...

Andover, New Jersey
Reviewed 3 July 2014

I stayed here for a large convention and loved the fact that I did not have to get onto a shuttle bus once. The convention center was in walking distance as well as all kinds of attractions. I arrived one day later than my reservation when a huge convention was in town and they took the time to find me...

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Helpful?
Thank San W
Ricky P, General Manager at The Inn at Centennial Park, responded to this review

Dear San W, Thank you for the great review and we truly appreciate your business and support. We're proud of our location and staff and hope that you can join us again in the future. Thanks and take care,

Atlanta, Georgia
Reviewed 1 July 2014

From the desk clerk to the maid the customer service was phenominal! I felt like a long awaited treasured guest, even when I had difficult requests. There was nothing special about the building itself-it was clean and efficeint...it was the staff that made the stay one of the best I have ever experienced. Every employee showed what it meant to...

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Helpful?
Thank Autumn B
Ricky P, General Manager at The Inn at Centennial Park, responded to this review

Dear Autumn B, Thank you so much for the great review! Southern Hospitality is our bread and butter and we're glad we to have shared it with you. I hope you have the chance to stay with us again in the future and again thanks for the kind words about the staff.

Anderson, In
Reviewed 23 June 2014

I stayed here during a training for work. The location was excellent - right across from the skyview giant ferris wheel and Centennial Park. Many other amenities of Downtown Atlanta were within walking distance like the CNN Center, Coca Cola Factory, aquarium, etc. I did have a frustrating experience trying to get my authorization form faxed from my office. I...

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Thank Tonya T
Harrison City, Pennsylvania
Reviewed 16 June 2014

We visited because of a Cheerleading Competition in February, so we really didn't have much of an option when choosing a hotel. All the good hotels were booked and this one was the next closest, that was the only good thing about it... The location!!! Our room was filthy (there was a Giant staid on the carpet and curtains that...

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Thank Brooke A
Ricky P, General Manager at The Inn at Centennial Park, responded to this review

Dear Brooke A, I'm terribly sorry to hear about your experience from Feb, Cheersport is truly our most challenging week and I apologize that we did not meet your expectation, its actually somewhat ironic that all the items you've listed from 6 months ago are items that are currently being renovated, from new carpet, to new drapes and even ice...

Gloucester, Virginia
Reviewed 8 June 2014

Hotel is in a perfect location to the Atlanta Aquarium, World of Coca Cola, CNN center and metro. Staff was excellent and very accommodating, only one minor problem and the hotel comped my breakfast which I must say was very nice of them considering how small the problem was and I did not ask them to, breakfast was excellent however...

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Helpful?
Thank William W
Ricky P, General Manager at The Inn at Centennial Park, responded to this review

Dear William, Thank you so much for the great review! I appreciate your kind words about our hotel and I'm glad our staff took care of you. I hope to have you stay with us again in the future and until then I wish you the best of travels. Thanks

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Inn at Centennial Park Atlanta Downtown is adjacent to Centennial Olympic Park and within close walking distance to the Georgia Aquarium, World of Coca-Cola, CNN Center, Philips Arena, the Georgia World Congress Center, AmericasMart and the Georgia Dome. The hotel is operating as an independent hotel as it transitions to emerge as the newest AC Hotel by Marriott in January 2017. ... more   less 

Additional Information about The Inn at Centennial Park

Address: 101 Andrew J Young, Atlanta, GA 30303 (Formerly Holiday Inn Atlanta Downtown)
Region: United States > Georgia > Atlanta
Price Range: ₹ 10,897 - ₹ 18,051 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Inn at Centennial Park 3*
Number of rooms: 260
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Also Known As:
Holiday Inn Atlanta Downtown Hotel Atlanta
Atlanta Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from The Inn at Centennial Park staff and other travellers.
6 questions
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over a year ago
Atlanta, Georgia, United States
over a year ago

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Questions? Get answers from The Inn at Centennial Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not deal with Tracy.”
 of 5 bubbles raymondroberts17, 6 Dec 2016 | Read review
“quiet rooms.”
 of 5 bubbles poochcat2016, 4 Oct 2016 | Read review
“Don't book it!”
 of 5 bubbles 545theresam, 14 Aug 2016 | Read review
“wait until the renovations are completed”
 of 5 bubbles 573DianeB573, 7 Aug 2016 | Read review
“9th floor was quiet”
 of 5 bubbles 198mistyb, 24 Jul 2016 | Read review
5 of 5