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All reviewsfront deskbiscuits gravyhotel was completely bookedsuite roomthe king size bedcracker barrelhis attitudecinnamon rollsstandard farerecommend this hotelliving areagreat roomthe maintenance manthe hotel managerfast foodfirst floorwould stay here again
We recently stayed here and originally only booked a room for one night, but due to an issue with our car, we decided we would need an additional night.
I went to the desk and asked if we could stay one more night because of...More
Wasn't the worst hotel I've ever been to, but wasn't the best or even close to the top of the list. The room didn't smell clean, smelled old and musty. I was like the walking dead so sleep and breakfast were my only concerns. Breakfast...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites ManassasResponded 6 September 2017
Thanks for your recent Holiday Inn Express and Suites Manassas stay, we're glad to have hosted your overnight. I'm sorry to hear that your room's overall upkeep and the quality of breakfast fell below your usual expectations. I'm sorry for the inconvenience these...More
I saw two spiders in the room upon arrival (one on bed, one on curtain). Who knows how many came out after the lights went out?! Upon arrival at check-in, air conditioning unit didn't seem to be cooling, but we thought that by the time...More
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Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites ManassasResponded 4 August 2017
Thank you for your candid review, highlighting not only the bad but also the good points of your stay. I am glad to learn you found the beds comfortable and the rooms quiet. It is regrettable you did not fully enjoy your stay...More
Come up for a very good friends retirement ceremony and selected this hotel for the ratings.
Upon check in we got too our room, the hotel is completely booked.
This is an ADA room. Smelled immediately like mildew and there was a nether region...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites ManassasResponded 28 July 2017
Thanks for taking the time to leave feedback, we're glad to have hosted your 4-night stay. It's disconcerting to learn that we fell below your expectations particularly in terms of your assigned room's overall upkeep, cleanliness, and our breakfast service. Be assured that...More
This hotel was in a great location for restaurants and the Battlefield tour, at a reasonable rate. The staff were friendly and the rooms were clean. I will put this hotel on my list to stay at again when I come back to see the...More
Response from Vanessa M | Property representative |
My apologies for the delayed respond. We do not have a picnic area in our hotel. However the battlefield Park is just around the corner from us. They do have a nice field with trees and open space that would be... More
My apologies for the delayed respond. We do not have a picnic area in our hotel. However the battlefield Park is just around the corner from us. They do have a nice field with trees and open space that would be nice for a picnic. Here's the information for them.. 6511 Sudley Rd, Manassas, VA 20109 (703) 361-1339
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"You can ask for a certain room but will not necessarily be given it. Ask before you leave check in if the..."