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Traveller (643)
Room & Suite (318)
Pool & Beach (77)
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Overview
  • Excellent20%
  • Very good38%
  • Average26%
  • Poor10%
  • Terrible6%
Travellers talk about
“rooftop pool”(123 reviews)
“comfort room”(21 reviews)
“the bus”(223 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,662)
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1,336 results
Traveller rating
318
487
334
122
75
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318
487
334
122
75
Show reviews that mention
All reviewsrooftop poolcomfort roomthe busair conbuilding workplenty of choicecafe barbars and restaurantshalf boardvisiting maltahotel is in a great locationbed and breakfastwalk in showerbreakfast and dinnercold meatsbuffet stylesun loungers
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1 - 5 of 1,336 reviews
Reviewed 2 days ago

Although we were only there for the night. Lucky for us it was only a night. We wouldn't stay longer than that. Room was small, old and tired. Bathroom avoid having a shower or else flood the whole bathroom. Very poor setting. Toilet seat was...More

Thank CheekyChelley
Response from Sunroute Hotels M, Guest Relations Manager at Hotel SantanaResponded yesterday

Dear CheekyChelley, Thank you for sharing your review with us on TripAdvisor. We regret to note that we did not meet your expectations during your stay and we apologise for this. We really appreciate your feedback as it helps us to improve our product and...More

Reviewed 3 days ago via mobile

We went to Malta for a short business trip. We booked online, based on trvellers evaluations. All was very happy and positive. We have not checked one thing and it was the average age of evaluators. So the hotel is a good choice for older...More

1  Thank Sipos G
Response from Sunroute Hotels M, Guest Relations Manager at Hotel SantanaResponded 2 days ago

Dear Sipos G, Thank you for taking time to review our hotel on TripAdvisor. We regret to note that we did not meet your expectations during your stay. We apologise for this and we will share and discuss further your comments and suggestions with the...More

Reviewed 3 days ago

I was given a room located at the third floor at the back of a construction site. I was not pleased to be waken up at around 6.45am with loud hammering and other heavy machinery sounds. Reading other complaints by other clients of Santana Hotel,...More

1  Thank Chris A
Response from Sunroute Hotels M, Guest Relations Manager at Hotel SantanaResponded 2 days ago

Dear Chris A, We would like to thank you for reviewing our hotel on TripAdvisor. We sincerely apologise for not meeting your expectations during your stay. Unfortunately the construction in the hotel’s vicinity was carried out by a third party company and hence we have...More

Reviewed 1 week ago

This was a very enjoyable break made complete by the attentive, friendly and efficient staff. The hotel is conveniently sited for easy access to the Island. The range and quality of food was excellent.More

3  Thank DottieColin
Response from Sunroute Hotels M, Guest Relations Manager at Hotel SantanaResponded 3 days ago

Dear DottieColin, We would like to thank you for your kind review about our hotel on TripAdvisor. We are glad that you enjoyed your stay with us and we hope that we will have the pleasure to welcome you at Hotel Santana again in the...More

Reviewed 1 week ago

Positives: I supposed you get what you pay for- this is a cheap hotel and it is obvious. I stayed in a comfort room. All these rooms have two single beds, which you can push together for couples. The showers are nice and big with...More

1  Thank Tanyarm15
Response from Sunroute Hotels M, Guest Relations Manager at Hotel SantanaResponded 1 week ago

Dear Tanyarm15, We would like to thank you for taking time to review our hotel on TripAdvisor. We apologise for not meeting your expectations during your stay. Our main goal is to please our guests who are coming from different countries with different expectations. We...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 53 - US$ 182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in St. Paul's Bay
#3 Spa Hotel in St. Paul's Bay
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 53 - US$ 182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in St. Paul's Bay
#3 Spa Hotel in St. Paul's Bay
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (643)
Room & Suite (318)
Pool & Beach (77)
Dining (55)
Amenities (9)
Family and Play Areas (8)
Questions & Answers
Ask a question
JACQUELINE199757
18 April 2018|
AnswerShow all 5 answers
Response from Sunroute Hotels M | Property representative |
Dear Jacqueline199757, Thank you for your question. Yes, I can confirm that pool towels are available from our Front Desk against €5.00 deposit. Taxi services are also available from our Front Desk. To book a transfer... More
0
Votes
Oggy4540
23 March 2018|
AnswerShow all 2 answers
Response from Sunroute Hotels M | Property representative |
Dear Oggy4540, Thank you for your question. Luckily all balconies have sun during the day in different times. Morning sun is reaching first the front of the hotel where standards, superior and suites are located, in the... More
0
Votes
Oggy4540
23 March 2018|
AnswerShow all 7 answers
Response from Sunroute Hotels M | Property representative |
Dear Oggy4540, Thank you for your question. Unfortunately the size of the safety box in the room is not big enough for an iPad to fit. We are looking forward to welcoming you at Hotel Santana. Kind regards, Vera... More
0
Votes
Room Tips
"Choose an upgraded room"
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"book comfort room and at front of hotel"
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"Front rooms are the best"
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"The back of the hotel may have been quieter, we were on the side, traffic was a bit of an issue especially..."
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