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Candlewood Suites Richmond - West Broad

79 reviews
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Traveller (35)
Room & Suite (33)
Dining (1)
Overview
  • Excellent74%
  • Very good16%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
“full kitchen”(11 reviews)
“living room”(6 reviews)
“free laundry”(3 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
2.5 Star Hotel
All hotel details
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (79)Write a Review
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All reviewsfull kitchenliving roomfree laundryspacious roomsfelt like homemini apartmentmaymont parkhonor systemnice kitchenice makerlong stayfront deskconvenience storeflat screen tvstay longergreat hotelminute drive
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1 - 5 of 79 reviews
Reviewed 5 weeks ago

We enjoyed staying in this hotel with our 2 pups. It is great they allow dogs of all sizes for a reasonable fee. They gave us a room on the first floor which was very convenient for bringing the dogs out. They even have bones...More

Thank ISellSyn
Hotel's Favourite
Reviewed 21 September 2017 via mobile

Last time I was here was March, 2013. Place hasn't changed: still clean, well maintained, friendly, competent staff. They best amenitie is the outdoor patio area. It is spacious beyond reason: 3 covered conversation areas equipped with flat screen tv, electronic fire place and cushioned...More

Thank RobboJackson_tn
Response from Amit T, General Manager at Candlewood Suites Richmond - West BroadResponded 27 October 2017

Thank you for your 5-star review! We are very pleased to hear that you found our hotel to be so clean and comfortable. It's great to hear you were able to enjoy the outdoor patio area we have!! Thank you for sharing your positive feedback,...More

Reviewed 20 November 2017

The staff were helpful and very friendly for the most part, and the room was very spacious, clean and comfortable, with a large and very comfortable bed. Plenty of towels in the bathroom and crockery in the kitchen. The outdoor area was lovely, with firepits,...More

Thank CrossedClaws
Reviewed 10 November 2017 via mobile

This hotel was rocking. Super duper comfy. We had a great stay and got a great pump in at the hotel gym. There wasn’t a breakfast but a solid coffee machine in its place. We were very happy with 2 tv’s in our room. Our...More

Thank Jeremy P
Reviewed 8 November 2017

I start by saying i arrived after midnight so i was in no mood to change rooms once i unpacked. At first glance things look clean, but then you start moving things or look a little closer and notice that the rooms are not actually...More

Thank FFXTravelers
Response from IHGService, Guest Relations Manager at Candlewood Suites Richmond - West BroadResponded 23 November 2017

Hi FFXTravelers, Thanks for sharing your feedback, your thoughts as our guest is very important. Our goal is to ensure every guest has a positive experience, although I am sorry this trip left you disappointed and fell below your expectations. On behalf of the team,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 98 - US$ 156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 98 - US$ 156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
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Traveller (35)
Room & Suite (33)
Dining (1)
Hotel & Grounds (67)
Bathroom (1)
Business Centre & Event Rooms (1)
Questions & Answers
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abiotlegesse
16 September 2016|
AnswerShow all 3 answers
Response from RobboJackson_tn | Reviewed this property |
Shouldn't be a problem
0
Votes
Room Tips
"This is away from the highway, any room is good."
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"Very quiet on the rear side of the hotel."
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"I was in Rm 707 (top floor) It was a quiet room."
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"Accommodating to families, including pets. Rooms are huge."
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