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The Massad House Hotel

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The Massad House Hotel
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14 Reviews from our TripAdvisor Community

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Showing 14: English reviews
Reviewed 21 May 2015

Visiting Richmond for a conference, I had to book last minute, and realised that all other hotels near the convention centre were fully booked. It was quite hard to find this hotel - it wasn't on Expedia, I just stumbled upon it on Google Maps. Having emailed for availability, the owner, Abe, gave me a very good rate. Upon arrival...

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Thank HRafique
Reviewed 24 April 2015 via mobile

This is the worst hotel in the world they have no hot water and they also have roaches the hotel also has a permanent smoke smell the bathroom is so small that when you use the toilet you have to put you legs in the tub to use the toilet properly smh the spare chair in the room was filthy...

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Thank visitorof
Washington DC, District of Columbia
Reviewed 22 January 2015

In December I had to come and stay in Richmond, VA. It was a last minute trip due to the fact that I had an unfortunate family emergency and needed to be close to the MCV hospital. When I got to Richmond I passed by the Massad House Hotel and decided I would stop and take a look. As soon...

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Thank Donna S
Washington DC
Reviewed 21 November 2013

I reviewed this place back in November 2009 when I was there for the Richmond Marathon. I ran it again in November 2013, and stayed here again. Again, I know that people really have strong feelings about it, but I didn't see a ton of negatives. Definitely, this place is not for people who are used to W Hotels, or...

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Thank Richard Z
Hollywood, Florida, United States
Reviewed 24 April 2013

I think these reviews are horribly wrong...My mom an I stayed at this Hotel in March of 2010 and loved it...The things that attracted us to it was their quaintness..european charm, such as their antique elevator..the high postered beds an the eagerness an politeness of every employee we encountered.  All reasons  we wanted to stay again, on our trip from New...

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Thank Paula L
Chattanooga, Tennessee
Reviewed 14 November 2012

My friend and I reserved this hotel in advance online because of the location. The entire place smells of smoke and mold. Very old and not kept up well. To get up to our room, we were shown to a 2x2 unventalated elevator. Room was extremely small and bathroom no more than a closet. The hotel would not refund any...

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Thank Eugene54946
Calgary, Canada
Reviewed 26 September 2011

Friendly communications online, made it easy for 3 of us to get the accommodations we wanted. Upon arrival all staff members we encountered on various shifts were very friendly and helpful. The Hotel is a bit older, but very well located and very well priced next to similar options nearby. Only a few blocks from the State Capitol, and right...

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Thank pretzolio
Richmond, Virginia
Reviewed 18 July 2011

This one of the worst places I've ever stayed for a hotel. When I finished taking my shower and reached for the towel; snatched it off the towel rack, I was met by roaches. All night roaches crept on the rug, the bathtub, my toothpaste tube, toothbrush and everything else. The comforter itself was infested with cigarette smoke as well...

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2Thank tenacitywins25
New York City, New York
Reviewed 28 April 2010

I don't meet to be mean to the hotel. The employees are great and very welcoming. Nonetheless, I the hotel is not very clean, the rooms are narrow, and it smells smoke everywere. There are signs forbitting smoking but I don't believe the rule is reinforced. I believe it they can do something about the smoking and renew some of...

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Thank ftcoul
Washington DC
Reviewed 17 November 2009

I went to Richmond to run the Suntrust Richmond Marathon in November 2009. I'd been lazy about getting rooms at the downtown hotels and found this one on Google maps (the hotel doesn't have a website). While the other hotels had been charging triple digit figures with minimum 2-night stays (as reported via promotional e-mails), this place charged me less...

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2Thank Richard Z

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Amenities

Official Description (provided by the hotel)
The Massad House Hotel is located in the heart of the city's historical and financial district. The Massad House Hotel offers a quiet friendly atmosphere reminiscent of European Hotels. All rooms have been newly redecorated. Each room with several amenities and includes color TV, carpeted rooms, and a private tile bath, all to make a more comfortable stay. Our friendly staff is always on hand to answer questions or assist in anyway. ... more   less 

Additional Information about The Massad House Hotel

Address: 11 N 4th St, Richmond, VA 23219-2215
Region: United States > Virginia > Richmond
Price Range: ₹ 5,313 - ₹ 6,471 (Based on Average Rates for a Standard Room)
Number of rooms: 68
Also Known As:
Massad Hotel Richmond
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Questions & Answers

Here's what travellers have asked, with answers from The Massad House Hotel staff and other travellers.
1 question
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Questions? Get answers from The Massad House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can afford to, get a suite, or a room at the front of the hotel for better wifi.”
  • Bedroom entrance
  • Suite entry room
  • Bedroom dressing table
  • 4 Poster bed
  • Bathroom
 of 5 bubbles HRafique, 20 May 2015 | Read review
“If you need a room in Richmond,VA the Massad house is absolutely the place to stay! All of the rooms are wonderful so it really does not matter where you stay as long as it is at the Massad House Hotel.”
 of 5 bubbles donnas818, 22 Jan 2015 | Read review
“Ask for the suite; it's a slightly larger cost, and MIGHT put you near the elevator, BUT it's a much bigger room, and of better quality.”
  • The flat screen TVs are a new addition
  • Note the . . . challenging arrangement of the loo to the bathtub.
  • Drinks and pastries in runners' rooms!
  • A welcoming room.
 of 5 bubbles Tai_Fung, 20 Nov 2013 | Read review
“Stay somewhere else!”
 of 5 bubbles Eugene54946, 14 Nov 2012 | Read review
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