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Red Roof Inn - Richmond South

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Red Roof Inn - Richmond South
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347 Reviews from our TripAdvisor Community

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Showing 341: English reviews
Reviewed 1 week ago via mobile

I knew the location was questionable. I was happy there were no rugs due to a bug issue in the last hotel we were at. The coffee has powdered cream...but was acceptable. In the middle of the night someone entered our room! I don't know who or why...but they scared my daughter. In the morning, while we were getting dressed,...

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Helpful?
Thank RHessmann
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

I sincerely apologize for your experience not being above satisfactory here at our inn. This was unfortunately a terrible thing to happen and I can assure you that I have spoken with this employee to make sure this mistake never happens again. This should have been prevented at the front desk but I must mention that you should always make...

Harrisonburg, VA
Reviewed 2 weeks ago

I stayed here thanks to a RediCard certificate in order to avoid an ugly early morning trip to headquarters. Pros: friendly, polite staff. Easy on-off the interstate. Walking distance to a restaurant (not that I visited there). Clean, presentable room that is so well insulated that I didn't need to turn on the heater during a rather chilly night. LOTS...

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Helpful?
Thank Nondumblond
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for staying with us and taking the time to share your experience. I very much appreciate your comments on our rooms, cleanliness, service, and price. Our new room style continues to get a lot of positive reviews, so I am glad you share some of those feelings. We provide a very good value for customers looking...

Cayce, South Carolina
Reviewed 25 October 2016

My wife and I check in around 9:30pm after making reservations online earlier that day. We came into the room to find the fridge and TV not working. We called the front desk and she offered to put things in the employee fridge. As we were closing the curtains, we noticed several stink bugs on it...further investigation showed many many...

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Helpful?
Thank ClemsonEngineer
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

I read your post this morning and I am very disappointed that your stay was so unsatisfactory. We work very hard to get positive recommendations from our guests so it hurts us to see negative comments like this. These stink bugs have become a problem in this area but are harmless to people. Unfortunately, with exterior doors they will get...

Reviewed 24 October 2016 via mobile

My boyfriend and I were driving through VA and decided to try and book a room through booking.com to stay at the Red Roof. Once we got there, something had gone wrong with the reservation we made and Khan handled the situation very well! He fixed the problem and was understanding about everything. THANKS KHAN.

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Helpful?
Thank Angelica A
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for choosing to stay with Red Roof Inns and taking the time to share your experience. It makes my day when a customer takes the time to let us know they had a great stay. Even more so hearing about how my staff personally took care of a customer. You couldn’t be more right about Khan...

Largo, Florida
Reviewed 13 October 2016

I have stayed a few times and have been pleased with it. There was some event going on the weekend I was there and the place was fully booked. I had wanted a room with a microfridge but there wasn't one available. I was lucky to get a room. Despite the large number of guests my room was nice and...

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Helpful?
Thank Kathleen C
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for sharing your experience from your stays with us. I always enjoy hearing comments from customers that have stayed with us more than once. We appreciate you returning as that is one of our biggest rewards. Thank you for your comments on our rooms and cleanliness which I will share with my staff. We have been...

Phoenix, Arizona
Reviewed 7 October 2016 via mobile

Here for work. Not much around here for restaurants or entertainment unless you want to drive a while. Room is below average. Coffee maker didn't work even after replacement; has to be the outlet Phone didn't even have a cord connecting it to the network. Only redeeming quality is the staff.

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Helpful?
Thank Keith O
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

I appreciate you taking the time to share your experience. I sincerely apologize that your room was below average and that the coffee maker didn’t work. I do appreciate your comments on my staff and will share this with them. Along with the 3 restaurants at this exit there are a few good delivery companies. Our location offers some convenience...

Virginia Beach, Virginia
Reviewed 6 October 2016

I've been staying here for years on business trips. Always 100% clean, staff is extra friendly- greet me by name even before I check in. Half a block from the interstate and convenient to all of Richmond! Good coffee too...

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Helpful?
Thank PvtMudflap
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for staying with us over the past years. I sincerely appreciate you taking the time to share your many experiences here. I will share this with the staff as it provides encouragement and motivation to work hard towards a good stay with all our guests. Your comments on our location and easy access on/off I-95 along...

Evans, Georgia
Reviewed 27 September 2016 via mobile

This hotel is easy to find and conveniently located just off the expressway. It was completely remodeled five years ago, and is still in excellent condition. We stayed in a basic king room. (139). We were given a wonderful rate (including military discount) of $56.00. Our room was small but the furnishings were modern and the room was very clean....

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Helpful?
Thank Janelle S
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for choosing to stay with Red Roof Inns and taking the time to share your experience. Your comments on our rooms, cleanliness, location, and especially my staff are much appreciated. I see you had one of our standard rooms that are our basic room but for a night’s sleep it has what you need to be...

Sebastian, Florida
Reviewed 25 September 2016 via mobile

The Red Roof Inn is no frills but my room was clean and e everything worked. O ly problem was I couldn't get a first floor room and there is no elevator. As a result , the outside walkway by some rooms smells like urine from people not walking their dogs downstairs.

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Helpful?
Thank Susan C
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for choosing to stay with us and share your experience. I appreciate your comments on rooms and their value. We provide a very good value for customers looking not to spend a lot of money for a good room. To add to the value if you travel and stay with us you can in the RediCard...

Virginia
Reviewed 21 September 2016

Ok, it wasn't that bad. I had my doubts about staying at a Red Roof Inn, but I must stay I was pleasantly surprised. I only needed to stay in the Richmond area overnight, so I needed something cheap yet clean. I booked based on other positive reviews and was willing to give it a go. I stayed in the...

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Helpful?
Thank Heather H
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for staying with us and taking the time to share your experiences. I very much appreciate your comments on our service, rooms, and cleanliness. The staff and I are thankful you decided to give us a try and now give us your recommendation. Unfortunately with the number of satisfied customers we have not enough of them...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof Inn - Richmond South

Address: 4350 Commerce Rd, Richmond, VA 23234-2240
Region: United States > Virginia > Richmond
Price Range: ₹ 4,155 - ₹ 5,449 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn - Richmond South 2*
Number of rooms: 108
Reservation Options:
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Also Known As:
Red Roof Inn - Richmond South Hotel Richmond
Richmond Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Richmond
#27 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn - Richmond South staff and other travellers.
8 questions
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Amelia Island, Florida
10 months ago
Pocomoke City, Maryland
4 months ago
Pocomoke City, Maryland
4 months ago
Levittown, New York
6 months ago

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Questions? Get answers from Red Roof Inn - Richmond South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid, pick a different hotel”
 of 5 bubbles ClemsonEngineer, 25 Oct 2016 | Read review
“Get a room on the back side of the hotel. They're quieter.”
 of 5 bubbles PvtMudflap, 5 Oct 2016 | Read review
“Hotel is next to the highway, rooms towards the road are quieter”
 of 5 bubbles N5712NXpauls, 14 Sep 2016 | Read review
“Ask for first floor, there are no elevators!”
 of 5 bubbles dimensionsound, 8 Sep 2016 | Read review
“Better choose a second floor (flies)”
 of 5 bubbles amosb76, 23 Aug 2016 | Read review
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