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    Holiday Inn Express Richmond I-64 Short Pump Area

    9933 Mayland Dr, Richmond, VA 23233-1462
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$ 35
    US$ 146
    US$ 112
    US$ 146
    US$ 112
    US$ 146
    US$ 113
    Traveller (6)
    Dining (7)
    Room & Suite (7)
    Fairfield Inn & Suites Richmond Short Pump/I-64
    203 reviews
    #29 of 81 hotels in Richmond
     
    SpringHill Suites Richmond Northwest
    234 reviews
    #16 of 81 hotels in Richmond
     
    Courtyard Richmond Northwest/Short Pump
    122 reviews
    #35 of 81 hotels in Richmond
     
    Country Inn & Suites By Carlson, Richmond West at I-64
    555 reviews
    #23 of 81 hotels in Richmond
     
    Overview

    • Excellent36%
    • Very good39%
    • Average11%
    • Poor6%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    2.5 Star Hotel
    All hotel details
    Offers from Holiday Inn Express Richmond I-64 Short Pump Area
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    Fairfield Inn & Suites Richmond Short Pump/I-64
    203 reviews
    #29 of 81 hotels in Richmond
     
    SpringHill Suites Richmond Northwest
    234 reviews
    #16 of 81 hotels in Richmond
     
    Courtyard Richmond Northwest/Short Pump
    122 reviews
    #35 of 81 hotels in Richmond
     
    Country Inn & Suites By Carlson, Richmond West at I-64
    555 reviews
    #23 of 81 hotels in Richmond
     
    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Reviews (154)
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    41 - 45 of 154 reviews

    Reviewed 21 September 2015 via mobile

    It was a nice place. The bed was comfortable and soft. Used the fridge. Love the soaps & lotions. The washer came in handy. Cons: microwave didn't work, humidity was high & the dryer took forever to finish. Overall though the people were nice and...More

    Thank Chad S
    Response from E C, Above Property Response Contact at Holiday Inn Express Richmond I-64 Short Pump Area

    Dear Chad S, Thank you for reviewing Holiday Inn Express Richmond Northwest. It's great to hear that you found our guest beds to be soft and comfortable, and the use of our laundry facilities to be helpful. We apologize for falling short of your expectations...More

    Reviewed 17 September 2015

    Holiday Inn Express Richmond needs to brighten the decor and update the bathroom facilities. Thought they were dark and unwelcoming and out dated. It did not give that usual fresh clean feel that they usually give. Also the continental breakfast did not include the usual...More

    Thank skibums1
    Response from E C, Above-Property Response Contact at Holiday Inn Express Richmond I-64 Short Pump Area

    Dear skiburns1, Thank you for taking the time to share feedback. We will pass your comments onto our corporate team for further discussion and apologize for any inconvenience. If you'd like to discuss further, please reach out to Krystal Powell at our corporate office at...More

    Reviewed 13 September 2015

    Everyone was very friendly and we added a 2nd night on short notice with no problem. And we were able to get a ground floor as requested. But the original booking in July was for $118 with taxes of $15. a night with AAA. We...More

    Thank Charles F
    Response from E C, Above-Property Response Contact at Holiday Inn Express Richmond I-64 Short Pump Area

    Dear Charles F, Thank you for taking the time to share feedback. The price you were quoted at booking should have been honored and we would like to help make this right - please reach out to Krystal Powell at our corporate office at (434)...More

    Reviewed 12 September 2015 via mobile

    During a recent business trip to Richmond, we stayed at this hotel. The hotel was clean, well maintained with easy I64 access. The staff was very accommodating. Housekeeping went out of their way to make sure we had everything we needed. The Breakfast attendant was...More

    Thank Melissa R
    Response from E C, Above-Property Response Contact at Holiday Inn Express Richmond I-64 Short Pump Area

    Dear Melissa R, Thank you for taking the time to review our Holiday Inn Express! I'm glad you had a good stay overall and plan to return the next time you're in Richmond. It's also great to hear you found our staff so helpful &...More

    Reviewed 8 September 2015

    This was a nice place to stay! My only issue was that housekeeping starts knocking on the door before checkout time way too early! The continental breakfast was really nice compared to other places. You should check this place out if you are in the...More

    Thank TravelDivaNay
    Response from E C, Above-Property Response Contact at Holiday Inn Express Richmond I-64 Short Pump Area

    Dear TravelDivaNay, Thank you for reviewing our Holiday Inn Express! I'm glad you had a great stay overall and our team appreciates your recommendation. We do apologize for any inconvenience with our housekeeping team and will follow up on your comments with our staff. Otherwise,...More

    Fairfield Inn & Suites Richmond Short Pump/I-64
    203 reviews
    #29 of 81 hotels in Richmond
     
    SpringHill Suites Richmond Northwest
    234 reviews
    #16 of 81 hotels in Richmond
     
    Courtyard Richmond Northwest/Short Pump
    122 reviews
    #35 of 81 hotels in Richmond
     
    Country Inn & Suites By Carlson, Richmond West at I-64
    555 reviews
    #23 of 81 hotels in Richmond
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Multilingual Staff
    • Self-Serve Laundry
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    Details
    • Price range
    • US$ 111 - US$ 165 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #19 Family Hotel in Richmond
    Photos
    Traveller (6)
    Dining (7)
    Room & Suite (7)
    Hotel & Grounds (21)
    Nearby
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    Courtyard Richmond Northwest/Short Pump
    122 reviews
    .71 km away
     
    Fairfield Inn & Suites Richmond Short Pump/I-64
    203 reviews
    .08 km away
     
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    Questions & AnswersAsk a question
    Janie S
    Are cats allowed ?
    11 January 2017|
    Answer
    Response from Rebecca R | Property representative |
    Hi Janie, We do allow cats as long as they are properly caged. There is a $50 non refundable fee per stay. It is always a great idea to call the hotel before making your reservation to ensure that there is availability... More
    0
    Votes
    Janie S
    Are cats allowed?
    11 January 2017|
    Answer Show all 4 answers
    Response from Rebecca R | Property representative |
    We do allow cats as long as they are properly caged. There is a $50 non refundable fee per stay. It is always a great idea to call the hotel before making your reservation to ensure that there is availability, since we have... More
    0
    Votes
    amickdl
    Is there a pet fee?
    9 September 2016|
    Answer Show all 2 answers
    Response from Matt N | Reviewed this property |
    Yes there is
    0
    Votes
    Room Tips
    "Pick any room and get the same results. Poor quality for this hotel."
    Read review
    "Stay on the highest floor."
    Read review
    "For families looking for a bathtub for the kids, it is a handicap accessible tub. If you don't need that..."
    Read review
    "Holiday Inn is the perfect place to stay for a great night's sleep"
    Read review