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Extended Stay America - North Chesterfield - Arboretum

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Extended Stay America - North Chesterfield - Arboretum
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87 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - North Chesterfield - Arboretum
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Showing 86: English reviews
Richmond, Virginia
1 review
Reviewed 27 May 2013

My wife and I recently stayed here while waiting for the construction of our home to be completed. We originally planned on being here two weeks, however it turned into two months as weather and construction delays kept us from moving in. Jamison and Jennifer have both been exceptionally helpful, courteous, and professional during our stay here. To be honest,... More 

Helpful?
Thank Mbritstewart
Manager_11525, General Manager at Extended Stay America - North Chesterfield - Arboretum, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. It is really wonderful to read that our staff was able to make you feel at home while you waited on yours to be complete, especially Jamison and Jennifer. I am very proud of the team for offering such great customer service to you... More 

New Carrollton, Maryland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 May 2013

This was my second time staying at the Extended Stay America hotel. Its an awesome deal for the cost. Location is great-less than 15 min drive to downtown. I ended up adding an additional night to my stay. Did not get a decent price through priceline, but PAM (front desk) worked it out for me. I am extremely grateful. During... More 

Helpful?
Thank MChappell987
Manager_11525, General Manager at Extended Stay America - North Chesterfield - Arboretum, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful things about the hotel and our location. As well, I am glad to read that you were pleased with your stay and the amenities we offer. The staff and I would like to thank you again for posting your review. We look forward... More 

Chicago, Illinois
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 May 2013

The hotel is located in the very well maintained, lushly landscaped, Arboretum office complex. The hotel grounds are consistently cleaned and landscaped. The rooms are very quiet and clean. Gold's gym is in the complex, less than 1/4 mile from the hotel. Mike, Jamison and the team's excellent customer service and attention to detail has made me feel right at... More 

Helpful?
Thank Douglas V
Manager_11525, General Manager at Extended Stay America - North Chesterfield - Arboretum, responded to this review

Douglas - It is so rewarding to read that you had an amazing stay with us. Thank you for your comments. We are so excited to know we were able to provide you with a "home away from home" experience, again! Thank you again for your kind words. The staff and I would love to provide you with another comfortable... More 

Reston, Virginia
1 review
Reviewed 22 April 2013

Where do I begin? As soon as we walked into the room there was a smell we just couldn't figure out. We think it might have been from smokers who had been there before us and garbage. After our arrival I removed my sons shoes so he can be comfortable after a long drive. About 1 hour later his socks... More 

Helpful?
Thank dizzyabboud
Manager_11525, General Manager at Extended Stay America - North Chesterfield - Arboretum, responded to this review

Thank you for the feedback about your stay at our hotel. Please accept my most sincere apologies for the lack of cleanliness in your room, the strong odor you noticed and the disturbance you experienced in the early morning hours. It is our goal to provide a clean and comfortable setting for all of our guests to enjoy; it saddens... More 

Grand Haven, Michigan, USA
1 review
Reviewed 6 March 2013

I have stayed her multipule times now and Mike and Jamison are alway friendly and very helpful. They even try and get me my favorite room when possible. The location is perfect for getting to shoping and to where I need to work. There are also a lot of resturants close by.

Helpful?
Thank Amy O
brish0213, Manager at Extended Stay America - North Chesterfield - Arboretum, responded to this review

Thank you for taking the time to review our property. Thank you for mentioning both Mike and Jamison for GREAT guest service. We are pleased that you continue to choose Extended Stay America and look forward to welcoming you again. More 

1 review
Reviewed 28 February 2013

Mike and Jamison is very good work, help people, very good people,hotel is clean,is very good prices , is a good place in Richmond , free wi-fi,free coffee and free grilling, dishes, housekeepingis good

Helpful?
Thank 336939
brish0213, Manager at Extended Stay America - North Chesterfield - Arboretum, responded to this review

Thank you for your review of our property. Thank you for mentioning both Mike and Jamison for GREAT guest service. Thank you again for your review. We look forward to welcoming you again. More 

Richmond
1 review
Reviewed 13 February 2013

Both Mike and Jennifer have been very professional and helpful. I am going through a major transition and both Mike and Jennifer have made me felt at home. I will recommend Homestead to all my friends especially if people like Jennifer and Mike work at Suites.

Helpful?
Thank Bruce B
brish0213, Manager at Extended Stay America - North Chesterfield - Arboretum, responded to this review

Thank you for your great review of our property. I'm pleased that you recognized both Mike and Jennifer, as I feel they are a key reason for my hotel's successes. Thank you again for your review. We look forward to seeing you again. More 

Madison, VA
1 review
Reviewed 13 February 2013

I've been roosting at this Homestead every week since last December. It's always a comfortable stay. Any minor issues encountered have been quickly and courteously dealt with - usually by a most cheerful fellow at the front desk named Mike (ask him about his ancestral relationship to Robert E. Lee if you have time for some chat).

Helpful?
Thank Don T
brish0213, Manager at Extended Stay America - North Chesterfield - Arboretum, responded to this review

Thank you for your great review of our property. I'm glad that Mike has been instrumental in creating that "home away from home" environment. Thank you again for your review. We look forward to seeing you again, when your travels bring you back to our area. More 

1 review
Reviewed 14 January 2013

The staff here from the asst.GM W. Inam to the housekeeper Jade, to the manager Jamerson to Jennifer and Mike of customer service plus all the others have made my stay very comfortable. I am very happy to have stayed and would stay again and recommend family and friends. Thanks for a lovely stay.

Helpful?
Thank hubekeys
brish0213, Manager at Extended Stay America - North Chesterfield - Arboretum, responded to this review

Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More 

Richmond, Virginia
Level Contributor
1 review
Reviewed 5 December 2012

My family has stayed at the Homestead Studio Suites in Midlothian for the past several months and, after having such a pleasant experience, we have decided to extend our stay even longer. For a variety of reasons, we have found ourselves in between residences and, after staying at another extended stay hotel for some time, I can honestly say that... More 

Helpful?
Thank Manduh1971
brish0213, Manager at Extended Stay America - North Chesterfield - Arboretum, responded to this review

Thank you so much for taking the time to complete a review of our property. I'm extremely pleased to see that the improvements we are making to the hotel, are making an impact. Thank you again for your survey and we are happy that you can call Homestead your Home Away from Home. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast
  • Meeting Rooms

Additional Information about Extended Stay America - North Chesterfield - Arboretum

Address: 241 Arboretum Place, Richmond, VA 23236 (Formerly Homestead Studio Suites - Richmond - Midlothian)
Region: United States > Virginia > Richmond
Price Range: ₹ 4,593 - ₹ 6,238 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - North Chesterfield - Arboretum 2.5*
Number of rooms: 134
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Also Known As:
Homestead Studio Suites Richmond / Midlothian Hotel Richmond
Extended Stay America Richmond
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Questions & Answers

Questions? Get answers from Extended Stay America - North Chesterfield - Arboretum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring your own pillow.”
 of 5 bubbles DougOxford, 26 Sep 2016 | Read review
“Second Floor rooms seem cleaner”
 of 5 bubbles DRWatcher, 7 Jul 2016 | Read review
“Here is a tip. If you're considering this hotel, reconsider. This place is terrible.”
 of 5 bubbles ShawnO78, 3 Apr 2016 | Read review
“Rooms at a different hotel are highly recommended.”
 of 5 bubbles JeanneF847, 13 Mar 2016 | Read review
“If you want a good room, book it at another hotel!!”
  • The hole in the faucet: That's where something should be to pull to send water to the shower hea
 of 5 bubbles JLSDH, 9 Mar 2016 | Read review
5 of 5
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