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    Hilton Richmond Hotel & Spa / Short Pump

    12042 W Broad St, Richmond, VA 23233-7689
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    1/10/2017 2/10/2017
    US$ 250
    US$ 208
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    US$ 250
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    Traveller (129)
    Room & Suite (34)
    Dining (18)
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    Overview
    • Excellent70%
    • Very good21%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Offers from Hilton Richmond Hotel & Spa / Short Pump
    Special Offer: Double Points,Every Stay
    Hotel deals
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    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (1,094)
    There are newer reviews for Hilton Richmond Hotel & Spa / Short Pump
    See the most recent reviews
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    21 - 25 of 1,089 reviews

    Reviewed 14 August 2017

    Friendly staff, beautiful lobby, great customer service and spacious and well decorated room. It's a stone's through from Short Pump which is shopping and dining extraordinaire. Can't wait to return with my family.More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank franceniab
    Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 3 weeks ago

    Thank you for taking the opportunity to share a review of your recent stay with us. I am very pleased to hear that our team members took excellent care of you during the time that you spent here with us. Our complimentary hotel shuttle allows...More

    Reviewed 14 August 2017

    Waited 1.5 years to go back and the beds are not changed as was told they would be. Could not stand up and back pain so bad I could barely walk. For the Executive Level, I expect better. I will not go back and will...More

    Review collected in partnership with Hilton Hotels & Resorts
    1  Thank Constance N
    Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 4 weeks ago

    I am so sorry you did not enjoy your stay with us. The beds are usually a high point of our guests stay, to say the least we never want to cause anyone pain. The hotel is replacing soft goods on a regular basis, but...More

    Reviewed 14 August 2017

    Located near Downtown Richmond this hotel has clean rooms, very comfortable beds and very professional staff. It was a rest stop on the way home but we were able to rest well. Woke up to a well prepared and enough options for breakfast. I would...More

    Thank Gilberto D
    Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 4 weeks ago

    So glad to hear that we can provide just what you needed. This is way we like to have our guest feel when they leave. We hope that next time through will be even better!

    Reviewed 12 August 2017 via mobile

    We stayed on the 8th floor and everything was perfectly maintained. The executive lounge was great and the pool area spotless and relaxing. The only (tiny) criticism is that the floor in the pool area is incredibly slippery!

    Thank zagnutmom
    Reviewed 12 August 2017 via mobile

    Nice hotel. Convenient shuttle to Short Pump for shopping and dinner. Zamayra at the front desk was very sweet and customer service oriented. Great omelet the next morning. We enjoy staying at this property.

    Thank A W
    Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 14 August 2017

    I will be glad to pass on the wonder comments to Zamayra, she is wonderful and deserves recognition. I am so glad the impression she made on you and hope you come back and visit us soon.

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Concierge
    • Shuttle Bus Service
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Heated pool
    • Indoor pool
    • Hot Tub
    Details
    • Price range
    • US$ 161 - US$ 270 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Spa Hotel in Richmond
    • #1 Business Hotel in Richmond
    • #2 Luxury Hotel in Richmond
    • #2 Green Hotel in Richmond
    • #4 Family Hotel in Richmond
    • #6 Romantic Hotel in Richmond
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 254
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Booking.com, Hotels.com, Travelocity, Orbitz, Cancelon, Hotwire, HotelQuickly and getaroom.com so you can book your Hilton Richmond Hotel & Spa / Short Pump reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Richmond
    • Also Known As
    • Hilton Richmond Hotel And Spa / Short Pump
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    Traveller (129)
    Room & Suite (34)
    Dining (18)
    Pool & Beach (11)
    Hotel & Grounds (83)
    Bathroom (25)
    Business Centre & Event Rooms (10)
    Nearby
    The Westin Richmond
    738 reviews
    11.53 km away
     
    HYATT House Richmond-West
    841 reviews
    .93 km away
     
    Homewood Suites by Hilton Richmond-West End
    573 reviews
    4.55 km away
     
    SpringHill Suites Richmond Northwest
    259 reviews
    5.60 km away
     
    Nearby Restaurants
    BJ’s Restaurant & Brewhouse
    128 reviews
    .21 km away
    Red Salt Chophouse and Sushi
    12 reviews
    .77 km away
    The Pub by Wegmans
    15 reviews
    .76 km away
    Mellow Mushroom
    20 reviews
    .56 km away
    Nearby Attractions
    Short Pump Mall
    111 reviews
    .85 km away
    Richmond Funny Bone
    34 reviews
    .90 km away
    Elizabeth Arden Red Door Spa
    14 reviews
    .90 km away
    Tweed
    5 reviews
    1.02 km away
    Ask a question
    Questions & Answers
    tim90nyc
    8 May 2017|
    AnswerShow all 6 answers
    Response from Steve K | Property representative |
    Unfortunately we do not offer a complimentary shuttle to or from the airport. The airport is located 23 miles from our property via Interstate 64 or 29.2 miles from our property via Interstate 295. The average taxicab fare... More
    0
    Votes
    Jim P
    9 April 2017|
    AnswerShow all 2 answers
    Response from redward2016 | Reviewed this property |
    You would have to contact the hotel directly. I'm a private reviewer not an employee of the hotel.
    0
    Votes
    Sally H
    27 February 2017|
    AnswerShow all 2 answers
    Response from Lawrence W | Reviewed this property |
    I would not know.
    0
    Votes
    Room Tips
    "Top floor."
    Read review
    "Become a Hilton Honors Member and you will be reconginzed and placed on the seventh floor and above."
    Read review
    "Executive level"
    Read review
    "Executive floor - nice view and perfect room"
    Read review
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