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Hilton Richmond Hotel & Spa / Short Pump

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Traveller (129)
Room & Suite (60)
Dining (19)
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Overview
  • Excellent71%
  • Very good21%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star Hotel
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Additional information
Offers from Hilton Richmond Hotel & Spa / Short Pump
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Richmond Hotel & Spa / Short Pump
Special Offer: Double Points, Every Stay
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Rooms
5 Jun6 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,181)
There are newer reviews for Hilton Richmond Hotel & Spa / Short Pump
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Traveller rating
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255
69
29
16
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807
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69
29
16
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All reviewsshula's restaurantthe executive loungegreat hotelshopping and restaurantsbusiness tripbreakfast buffetwonderful stayfitness centerenjoyed my staydefinitely stay here againshuttle serviceindoor pooldoreenconferenceconciergeaccommodationsstarbucks
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11 - 15 of 1,176 reviews
Reviewed 3 weeks ago

I travel frequently for work and I always stay at the Short Pump Hilton. Nice rooms and located within walking distance to the Short Pump outdoor mall. Also, as a diamond Hilton Honors member, I have access to the hotel’s executive lounge. Overall, great choice...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Patty R
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 3 weeks ago

Thank you for taking the opportunity to share a review of your recent stay with us. I am pleased to hear that we were able to exceed your expectations during your recent stay with us. We are very fortunate to have a first class team...More

Reviewed 3 weeks ago

Easy parking in underground garage w/ elevator access to lobby. Complementary bottled water available at all hours in the lobby. Lovely room with wonderful beds, well-appointed bathroom. Convenient (walkable) to shopping and restaurants.More

1  Thank Jennifer F
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 3 weeks ago

Thank you for taking the opportunity to share a review of your recent stay with us. I am very happy to hear that you thoroughly enjoyed your stay with us. We are fortunate to have a very nice hotel to offer our guests, however the...More

Reviewed 3 weeks ago via mobile

This hotel was immaculate! Very clean and crisp and we were happy with every detail of our stay. The staff were friendly and kind. The location was perfect for shopping and dining. I used the fitness facilities and enjoyed a great workout (limited equipment but...More

Thank SaltSandSurf
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 3 weeks ago

Thank you for taking a few moments to share a review of your recent stay with us. I am pleased to hear that our team of hospitality professionals was able to impress someone with such high standards and expectations. We are very fortunate to have...More

Reviewed 4 weeks ago

I choose this hotel because I wanted the convenience of an on-site spa (see separate review for the spa). The hotel is very nice and we had a great stay. The pool area is nice and clean; however the hot tub was closed and I...More

1  Thank Melissa_and_RobertP
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 3 weeks ago

Thank you for taking a few moments out of your day to share a review of your recent stay with us at the Hilton Richmond Hotel & Spa Short Pump. I am pleased to hear that our front desk team took excellent care of your...More

Reviewed 16 April 2018

Great experience this time while at the Hilton Short Pump. Much cleaner room. The only complaint I have is that I wish they had an exhaust fan in the bathrooms. Without one, it makes it difficult seeing the mirror when you come out of the...More

Review collected in partnership with Hilton Hotels & Resorts
Thank V7124GMyvonneb
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 16 April 2018

We are very fortunate to have a top notch team of hospitality professionals assembled at our property to provide our guests with a level of unparalleled service that our guests have come to expect from Hilton. Our housekeeping team does a phenomenal job of keeping...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Concierge
Shuttle Bus Service
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 165 - US$ 309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Richmond
#1 Spa Hotel in Richmond
#2 Luxury Hotel in Richmond
#2 Green Hotel in Richmond
#4 Family Hotel in Richmond
#6 Romantic Hotel in Richmond
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$ 165 - US$ 309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Richmond
#1 Spa Hotel in Richmond
#2 Luxury Hotel in Richmond
#2 Green Hotel in Richmond
#4 Family Hotel in Richmond
#6 Romantic Hotel in Richmond
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (129)
Room & Suite (60)
Dining (19)
Pool & Beach (11)
Business Centre & Event Rooms (13)
Questions & Answers
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Miles2Go2013
15 April 2018|
AnswerShow all 3 answers
Response from Tim B | Reviewed this property |
Btw. The bar area is very nice. Very enjoyable and the food is great. Relaxing. Very classy.
1
Vote
Miles2Go2013
15 April 2018|
AnswerShow all 3 answers
Response from Work2Play_11 | Reviewed this property |
Yes. The hours do vary and the time that "hot food" and the "bar" is open does vary.
0
Votes
tim90nyc
8 May 2017|
AnswerShow all 6 answers
Response from Steve K | Property representative |
Unfortunately we do not offer a complimentary shuttle to or from the airport. The airport is located 23 miles from our property via Interstate 64 or 29.2 miles from our property via Interstate 295. The average taxicab fare... More
0
Votes
Room Tips
"Room was at rear of the building, overlooked roadways. No noise, but f you want a pretty view, specify that..."
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"Become a Hilton Honors Member and you will be reconginzed and placed on the seventh floor and above."
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"Executive level"
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"Executive floor - nice view and perfect room"
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