We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
08/05/2017 09/05/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hilton Richmond Hotel & Spa / Short Pump

    12042 W Broad St, Richmond, VA 23233-7689
    Hotel website
    Save
    May 8
    May 9
    1 room, 2 adults, 0 children
    Traveller (122)
    Room & Suite (31)
    Dining (18)
    The Jefferson Hotel
    1,192 reviews
    #1 of 81 hotels in Richmond
     
    HYATT House Richmond-West
    725 reviews
    #5 of 81 hotels in Richmond
     
    The Westin Richmond
    676 reviews
    #2 of 81 hotels in Richmond
     
    Omni Richmond Hotel
    1,792 reviews
    #12 of 81 hotels in Richmond
     
    Overview

    • Excellent68%
    • Very good21%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Fitness centre
    Spa
    4 Star Hotel
    All hotel details
    Offers from Hilton Richmond Hotel & Spa / Short Pump
    Offers & Announcements: STOP CLICKING AROUND
    Hotel deals
    {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
    The Jefferson Hotel
    1,192 reviews
    #1 of 81 hotels in Richmond
     
    HYATT House Richmond-West
    725 reviews
    #5 of 81 hotels in Richmond
     
    The Westin Richmond
    676 reviews
    #2 of 81 hotels in Richmond
     
    Omni Richmond Hotel
    1,792 reviews
    #12 of 81 hotels in Richmond
     
    Rooms
    8 May9 May
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view 0 other deal from
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Richmond hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "fc1ed99cb6584c38ac9e2cfbd744008c", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1632914,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":8,"month":5,"year":2017},"checkout":{"day":9,"month":5,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"fc1ed99cb6584c38ac9e2cfbd744008c","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":0,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":-1,"highestMetaPriceDisplay":-1,"hotelName":"Hilton Richmond Hotel & Spa / Short Pump","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImZjMWVkOTljYjY1ODRjMzhhYzllMmNmYmQ3NDQwMDhjIiwiQUlLIjoiZDg0YmVhYTZmNmE2NGNkYjllYzAxNDNiNWMzNjIwZmQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": false, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "08/05/2017", "checkOut": "09/05/2017", "lowestPrice": null, "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    JPMiles / PAYBACK
    50
    Reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 3 days ago

    Gorgeous property - traditional on the outside, contemporary on the inside. Beautifully appointed rooms, comfortable beds, large showers, etc. Meeting space is comfortable and easy to navigate. Conference food was excellent. Conveniently located in Short Pump, near lots of shopping and dining options.

    Review collected in partnership with Hilton Hotels & Resorts
    Helpful?
    Hotel's Favourite
    Reviewed 25 February 2017

    Once again my stay at the Hilton Short Pump Hotel was 110% great. On my stay I needed the assistance of the front desk on two occasions. On both occasions, Maggie, at the front desk resolved the matter that I needed help with quickly, professionally...More

    Review collected in partnership with Hilton Hotels & Resorts
    Helpful?1  
    Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short Pump

    Greetings bg691, Thank you for taking a few moments to share a review of your recent stay at our property. I am ecstatic to hear about your incredible experience during the time that you spent here with us. We are truly fortunate to have an...More

    Reviewed 5 days ago

    I have stayed at the Hilton in Short Pump about 4 times, and I have never been disappointed. The location is ideal for visiting Richmond on the western end, with lots of shopping and dining nearby. The rooms are quiet and the staff are excellent....More

    Review collected in partnership with Hilton Hotels & Resorts
    Helpful?
    Reviewed 5 days ago

    Spa services were spotty. Facial caused skin irritation. The overall stay was good. Pool was clean on the day we were there. Room was clean but the internet service was very slow. Breakfast was ok from the self service.

    Review collected in partnership with Hilton Hotels & Resorts
    Helpful?
    Reviewed 1 week ago

    Nice room, comfortable bed. On the Go breakfast dismal. Decor is odd, somewhat modern somewhat typical hotel. There was no real "Spa" feeling to the location. Overall overpriced for what you get. Would stay somewhere else for the money spent.More

    Review collected in partnership with Hilton Hotels & Resorts
    Helpful?
    Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short Pump

    Greetings G7136QNcg, Thank you for taking a few moments to share a review of your recent stay with us. I am pleased to hear that your room was to your liking and our signature Hilton beds provided you with a good night's rest. Our hotel...More

    The Jefferson Hotel
    1,192 reviews
    #1 of 81 hotels in Richmond
     
    HYATT House Richmond-West
    725 reviews
    #5 of 81 hotels in Richmond
     
    The Westin Richmond
    676 reviews
    #2 of 81 hotels in Richmond
     
    Omni Richmond Hotel
    1,792 reviews
    #12 of 81 hotels in Richmond
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Concierge
    • Shuttle Bus Service
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$ 174 - US$ 316 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Richmond
    • #1 Spa Hotel in Richmond
    • #2 Green Hotel in Richmond
    • #3 Luxury Hotel in Richmond
    • #4 Family Hotel in Richmond
    • #6 Romantic Hotel in Richmond
    Photos
    Traveller (122)
    Room & Suite (31)
    Dining (18)
    Pool & Beach (11)
    Nearby
    Nearby Hotels
    Wingate by Wyndham Richmond Short Pump
    1,166 reviews
    .26 km away
     
    HYATT House Richmond-West
    725 reviews
    .93 km away
     
    Aloft Richmond West
    361 reviews
    2.69 km away
     
    Candlewood Suites Richmond West End Short Pump
    134 reviews
    2.78 km away
     
    Nearby Restaurants
    BJ’s Restaurant & Brewhouse
    120 reviews
    .21 km away
    Carytown Burgers and Fries
    15 reviews
    .18 km away
    Maggiano's - Richmond
    382 reviews
    .86 km away
    Cooper's Hawk Winery & Restaurant
    260 reviews
    .82 km away
    Nearby Attractions
    Short Pump Mall
    96 reviews
    .86 km away
    Richmond Funny Bone
    31 reviews
    .86 km away
    Elizabeth Arden Red Door Spa
    13 reviews
    .86 km away
    TGI Fridays
    7 reviews
    1.54 km away
    Questions & AnswersAsk a question
    Jim P
    Do you have any specials with room and spa?
    9 April 2017|
    Answer Show all 2 answers
    Response from redward2016 | Reviewed this property |
    You would have to contact the hotel directly. I'm a private reviewer not an employee of the hotel.
    0
    Votes
    Sally H
    Pet friendly??? Is there a dog park nearby? Thank you for your time.
    27 February 2017|
    Answer
    Response from Nikki G |
    Yes, they are pet friendly and it used to be a $50 fee. Let them know when you call so you have a pet room. There are spots of grass around the hotel. Closest park is 6 minutes from the hotel.
    0
    Votes
    Tchristia
    Did the king suites have a mini fridge?
    31 August 2016|
    Answer Show all 2 answers
    Response from sfotovat | Reviewed this property |
    We had a king room, not sure if that qualifies as the suite. It had a mini fridge but it was empty. Just for our personal use, not stocked with drinks and snacks. Hope this helps!
    0
    Votes
    Room Tips
    "Ask for a room midway between the elevator lobby and the end of the hall."
    Read review
    "Try for 8th floor club level."
    Read review
    "Higher floors have pleasant views"
    Read review
    "Ask for Executive Level"
    Read review