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Country Inn & Suites By Carlson, Richmond West at I-64

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#22 of 81 Hotels in Richmond
Certificate of Excellence
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Country Inn & Suites By Carlson, Richmond West at I-64
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542 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Richmond West at I-64
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Showing 539: English reviews
sayville
Reviewed 16 January 2016 via mobile

My husband, son & I stayed here while on our way to SC. The room was clean. Breakfast was adequate. Rejeana, at the front desk, was very nice and upgraded our room when she saw my Club Carlson status. The entire facility was kept clean. Staff was concerned with well being of those staying at the hotel.

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Helpful?
Thank KimberlyR815
CRTGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Thank you for the positive review! I just shared with Rejeana your compliment and high fived her as she remembered exactly who you were! We love our Club Carlson Members and I am very happy to hear that you were upgraded. Please let me know the next time you are in town. You can reach me at Christopher@JPHospitality.com or 804.755.6605...

North Carolina
Reviewed 15 January 2016

Such a nice hotel with a warm feeling to it. The staff is friendly and helpful. The room was clean. My stay was quiet and uneventful, just how I like it, and the constant supply of hot, fresh coffee in the lobby was a bonus. I will definitely recommend this place to anyone traveling to the Richmond area.

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Helpful?
Thank krisbkatt
CRTGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

We are truly excited to hear your review. Just staying with us makes it an event! We love warm friendly guest who truly get to relax and choose our hotel to relax in. Super excited to hear you enjoyed the HOT coffee! Reach out to me any time at Christopher@JPHospitality.com or 804.755.6605. Hospitably-Christopher Thomas, General Manager and Staff of the...

Brooklyn, New York
Reviewed 14 January 2016 via mobile

We recently stayed here with our 11 year old son who has special needs. The staff went out of their way to be accommodating. Our room was clean and spacious, the pool was great, the cookies were delish. But it really was the outstanding staff that made our stay memorable. I highly recommend this motel.

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Helpful?
Thank Shira L
CRTGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Awww!!! Thank you so much for your beautiful comments! We enjoyed having you and your son with us! We hope you return soon, Keep in touch Christopher@JPHospitality.com or 804.755.6605 to book your next reservation at the Country Inn and Suites Richmond West

E. TN
Reviewed 13 January 2016

This hotel is clean, well managed, and conveniently located in Richmond's west end. The rooms are spacious and clean. The breakfast is standard for these types of hotels; uninspired but meeting the need. The price was very reasonable. My only complaint was the VERY low water pressure in the shower.

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1Thank GrampyW
CRTGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. Feel free to reach out to me anytime for a future booking at Christopher@JPHospitality.com or 804.755.6605. We look forward to your next stay. Let me look into the water pressure ASAP! Hospitably, Christopher and Staff...

Richmond, Virginia
Reviewed 13 January 2016

My wife and I stayed here for a romantic night away for our anniversary. We stayed in a room with a king bed and a whirlpool tub. The room was over-scented with the smell of baby powder, the mini fridge didn't work, there were stains on the walls, broken lampshades and ripped carpeting. To top it off, the housekeeper tried...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
2Thank brucec871
CRTGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Thank you for taking the time to fill out the trip adviser review. As I have seen from your reviews that your trip was more then desirable and would like to speak further with you. Please feel free to email me at Christopher@JPHospitality.com or phone me at 804.755.6605 and I would be more then happy to speak with you regarding...

Lexington, Kentucky
Reviewed 10 January 2016

Nice clean rooms. Very nice and helpful staff. Convenient location. The pool and fitness room were well maintained. I had a great stay for the week I was here, and look forward to staying here again on my next trip.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank jeremycZ3378CY
CRTGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

We are delighted to read the review of a "Great place to stay!" Our team is dedicated to customer service in each department and we are excited to see that you will return on your next trip. Safe travels! Feel free to reach out to me anytime at Christopher@JPHospitality.com or 804.755.6605, Thank you, Chrstopher and Staff of the Country Inn...

Reviewed 6 January 2016

Stayed here for a night passing thru Richmond. I had a very comfortable bed to sleep that was very clean. The room was pretty big size and had all I needed. The bathroom and shower was clean as well. I got to the room close to 1am and even then the desk clerk was very friendly and offered cookies and...

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Helpful?
Thank Blake T
CRTGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Thank you for the kind words we are pleased to hear that you enjoyed your stay. Feel free to stop in and have a cookie and hot cocoa on us anytime. We hope you have a wonderful 2016 and look forward to your safe return. Christopher@jphospitality.com

Palm Harbor, Florida
Reviewed 6 January 2016

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank Beverly W
CRTGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Reviewed 6 January 2016 via mobile

The clerk at the front desk was one of the friendliest desk stuff members I have ever met! The check-in was very fast. There are 24 hours delicious cookies aviable, tea and coffee for freeee!!!! How awesome is that?!?!? The room was VERY clean, even the tv remoter was desinfected. A huge flatscreen tv, a microwave, free conditioner, a huge...

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Helpful?
Thank Manu S
CRTGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

We are super excited to see your review! Thank you for choosing to stay with us and we hope that you have a wonderful 2016 as we would love to see you return to our hotel. Thank you for the kind words from the staff and management of the Country Inn and Suites Richmond West- Christoher@JPHospitality.com

Reviewed 4 January 2016 via mobile

Husband booked this trip for me as my Christmas gift. We get here to check in and the clerk Stacey checks us in under the wrong name, and we caught this because she kept telling us we only booked one night and we had booked two. She never checked my husband's ID just asked for his name and address, this...

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Helpful?
1Thank Kim M
CRTGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Kim: My sincere apologies for your experience with our hotel. As you can see from previous TripAdvisor ratings this is not a normal experience at our hotel, however I would like to speak further with you as the credit was issued during a holiday and may take a moment for your bank to allow it to go through. Please reach...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ideally located off of I-64 and just minutes from historic downtown Richmond, the Country Inn & Suites Hotel Richmond, VA offers guests comfortable accommodations and signature Southern hospitality. Our Richmond lodging features all of the services and amenities that guests expect from a quality hotel, including a Business Center, Fitness Center, wired and wireless Internet access and an indoor heated pool and spa. For added convenience, our hotel near the University of Richmond is just minutes from several local attractions. Our top-notch services and prime location make the Country Inn & Suites the perfect hotel for your trip to Virginia. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Richmond West at I-64

Address: 8010 West Broad Street, Richmond, VA 23294
Region: United States > Virginia > Richmond
Price Range: ₹ 5,633 - ₹ 10,219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Richmond West at I-64 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Country Inn And Suites By Carlson, Richmond West At i-64
Country Inn & Suites By Carlson, Richmond West At i-64 Hotel Richmond
Hotel Style:
#7 Best Value Hotel in Richmond
#12 Romantic Hotel in Richmond
#14 Business Hotel in Richmond
#14 Family Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Richmond West at I-64 staff and other travellers.
2 questions
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Canton, Ohio
6 months ago
Roanoke, Virginia

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Questions? Get answers from Country Inn & Suites By Carlson, Richmond West at I-64 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the ice vending machine!”
 of 5 bubbles colleenw911, 6 Nov 2016 | Read review
“They offer a bereavement rate.”
 of 5 bubbles GrampyW, 12 Oct 2016 | Read review
“1st floor great for access to pool and breakfast”
 of 5 bubbles Shendon, 17 Aug 2016 | Read review
“stay away from the end were the ice machines are”
 of 5 bubbles tricia__h4121, 20 Jun 2016 | Read review
“Don't book a room here!”
 of 5 bubbles webber31167, 17 Jun 2016 | Read review
5 of 5