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Country Inn & Suites By Carlson, Richmond West at I-64

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#23 of 79 Hotels in Richmond
Certificate of Excellence
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1 room 2 adults 0 children
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Country Inn & Suites By Carlson, Richmond West at I-64
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524 Reviews from our TripAdvisor Community

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Showing 521: English reviews
Mount Juliet, Tennessee
Reviewed 1 week ago via mobile

Overall ok experience. The beds were comfy. The staff was ok but the breakfast was terrible. Small. selection and poor quality. The location was pretty good though with a lot of choices for dining. We probably would not stay here again.

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Thank Jen O
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Elizabeth D
New York City, New York
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Stacey C
KNJGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Warm Springs, United States
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Trista R
KNJGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

OAKLAND, United States
Reviewed 3 weeks ago

For the price this hotel was great, very clean, staff courteous, and decent amenities. Very comfortable stay and great experience. It was very family friendly and staff accommodated requests to place family members in desired location when possible.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 231chadwicks
KNJGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Dear Guest, Thank you for taking the time to review your stay at our hotel. We greatly appreciate you choosing our location for your lodging needs and we are thrilled to know that your stay was an enjoyable one. We look forward to your next visit.

Reviewed 3 weeks ago via mobile

The carpets and furniture in our room was stained. There was debris in the corners. The room was much smaller than the one pictured on the website -- because the one on the website was a special extended stay suite. Very misleading. I won't stay at another country inn and suites.

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Thank Jonathan K
KNJGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

I was disappointed to hear that your stay was not as you expected. We are working to correct the issues you mention and hope that you would give us another try to exceed your expectations.

Chesapeake, United States
Reviewed 4 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank N2037CNmikec
KNJGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

richmond, United States
Reviewed 5 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Sheryl J
KNJGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Annapolis, Maryland
Reviewed 6 December 2016

This hotel is clean, comfortable and the staff is pleasant. The furnishings are basic but the bed is very comfy good pillows and comforter. It is a franchise, not a true chain, so sometimes they can be quite variable, but I was not disappointed. I was attending an event downtown at the convention center and it was a quick commute...

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Thank Beth R
KNJGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Dear Beth, Thank you for the wonderful review on your stay at our hotel. We aim to please each guest during every stay. We look forward to you next visit with us. If we can assist you in the future please don't hesitate to contact us.

Fremont, Michigan
Reviewed 1 December 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Jeanniejo1
KNJGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ideally located off of I-64 and just minutes from historic downtown Richmond, the Country Inn & Suites Hotel Richmond, VA offers guests comfortable accommodations and signature Southern hospitality. Our Richmond lodging features all of the services and amenities that guests expect from a quality hotel, including a Business Center, Fitness Center, wired and wireless Internet access and an indoor heated pool and spa. For added convenience, our hotel near the University of Richmond is just minutes from several local attractions. Our top-notch services and prime location make the Country Inn & Suites the perfect hotel for your trip to Virginia. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Richmond West at I-64

Address: 8010 West Broad Street, Richmond, VA 23294
Region: United States > Virginia > Richmond
Price Range: ₹ 5,734 - ₹ 9,693 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Richmond West at I-64 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Country Inn & Suites By Carlson, Richmond West At i-64 Hotel Richmond
Country Inn And Suites By Carlson, Richmond West At i-64
Hotel Style:
#12 Romantic Hotel in Richmond
#14 Family Hotel in Richmond
#14 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Richmond West at I-64 staff and other travellers.
2 questions
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Canton, Ohio
3 months ago
Roanoke, Virginia

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Questions? Get answers from Country Inn & Suites By Carlson, Richmond West at I-64 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the ice vending machine!”
 of 5 bubbles colleenw911, 6 Nov 2016 | Read review
“They offer a bereavement rate.”
 of 5 bubbles GrampyW, 12 Oct 2016 | Read review
“1st floor great for access to pool and breakfast”
 of 5 bubbles Shendon, 17 Aug 2016 | Read review
“stay away from the end were the ice machines are”
 of 5 bubbles tricia__h4121, 20 Jun 2016 | Read review
“Don't book a room here!”
 of 5 bubbles webber31167, 17 Jun 2016 | Read review
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