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    HYATT House Richmond-West

    11800 W Broad St Ste 1098, Richmond, VA 23233-7927
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    8/10/2017 9/10/2017
     2 people are viewing this hotel
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    US$ 154
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    Traveller (124)
    Room & Suite (66)
    Dining (13)
    Hilton Richmond Hotel & Spa / Short Pump
    1,099 reviews
    #2 of 82 hotels in Richmond
     
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    The Westin Richmond
    741 reviews
    #4 of 82 hotels in Richmond
     
    Overview
    • Excellent69%
    • Very good24%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “fire pit” (70 reviews)
    “short pump” (81 reviews)
    “corner suite” (33 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    Hilton Richmond Hotel & Spa / Short Pump
    1,099 reviews
    #2 of 82 hotels in Richmond
     
    SpringHill Suites Richmond Northwest
    259 reviews
    #22 of 82 hotels in Richmond
     
    Homewood Suites by Hilton Richmond-West End
    575 reviews
    #7 of 23 hotels in Glen Allen
     
    The Westin Richmond
    741 reviews
    #4 of 82 hotels in Richmond
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (845)
    There are newer reviews for HYATT House Richmond-West
    See the most recent reviews
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    141 - 145 of 837 reviews

    Reviewed 11 March 2017

    This place has it all great rooms great staff and a hot breakfast. The hotel is connected right to the Short Pump Mall so everything is within walking distance many restaurants,a theater and lots of stores.More

    Review collected in partnership with Hyatt Hotels
    Thank richardsU8581AY
    Response from HhRichmondGM, General Manager at HYATT House Richmond-WestResponded 18 March 2017

    Dear richardsU8581AY, Thank you for the glowing review of our hotel! The Hyatt house Richmond-West has a location that can’t be beat. I am happy to hear that you were able to take advantage of our prime location and make the most of your time...More

    Reviewed 9 March 2017

    Beautiful hotel in the middle of an outdoor mall. Fabulous restaurants within walking distance. Room was clean and comfortable. Staff was pleasant ands helpful. Watch the showere as the spray can leak through the door.More

    Review collected in partnership with Hyatt Hotels
    Thank kimberlya750
    Response from HhRichmondGM, General Manager at HYATT House Richmond-WestResponded 18 March 2017

    Dear kimberlya750, I am delighted to know that you enjoyed your stay at the Hyatt house Richmond-West. I appreciate you taking the time to leave us a review and I hope that we will have an opportunity to serve you again soon. Warm Regards, Kathy...More

    Reviewed 9 March 2017 via mobile

    Was a great experience staying here. Rooms / suites are great. Fully equipped, pretty large too. Their complimentary breakfast spread was excellent. The staff was very helpful and courteous. I would have given it 5 stars but for a leaking shower stall. Everytime I took...More

    Thank Chooza N
    Response from HhRichmondGM, General Manager at HYATT House Richmond-WestResponded 18 March 2017

    Dear Chooza N, Thank you for taking the time to review the Hyatt house Richmond-West! I am thrilled to hear that you were able to take advantage of our incredible location and our impressive morning spread. We pride ourselves on having a great staff and...More

    Reviewed 8 March 2017

    The property itself was great. Amenities were fantastic and you can't ask for a better location. But the capabilities of all involved in my customer service experience were terrible. When you pay higher rates for nicer properties you expect decent, competent customer service. Not the...More

    Thank jtkuikslvr
    Response from HhRichmondGM, General Manager at HYATT House Richmond-WestResponded 12 March 2017

    Dear jtkuikslvr, I was very disappointed when I received your email and I am happy I was able to personally discuss this matter with you. The issues you encountered is not a norm for our hotel. Your unique reservation is something we handle all the...More

    Reviewed 8 March 2017

    More

    Review collected in partnership with Hyatt Hotels
    Thank Cliff E
    Response from HhRichmondGM, General Manager at HYATT House Richmond-WestResponded 12 March 2017

    More

    Hilton Richmond Hotel & Spa / Short Pump
    1,099 reviews
    #2 of 82 hotels in Richmond
     
    SpringHill Suites Richmond Northwest
    259 reviews
    #22 of 82 hotels in Richmond
     
    Homewood Suites by Hilton Richmond-West End
    575 reviews
    #7 of 23 hotels in Glen Allen
     
    The Westin Richmond
    741 reviews
    #4 of 82 hotels in Richmond
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Restaurant
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Room Service
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Restaurant
    • Outdoor pool
    Details
    • Price range
    • US$ 136 - US$ 276 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Romantic Hotel in Richmond
    • #5 Family Hotel in Richmond
    • #7 Business Hotel in Richmond
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 134
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hyatt Hotels Corporation, Travelocity, Orbitz, Expedia, Priceline, TripOnline SA, Hotels.com, Cancelon, Hotwire, getaroom.com and HotelQuickly so you can book your HYATT House Richmond-West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Richmond
    Add Photo Photos
    Traveller (124)
    Room & Suite (66)
    Dining (13)
    Pool & Beach (6)
    Hotel & Grounds (58)
    Bathroom (13)
    Business Centre & Event Rooms (1)
    Nearby
    The Westin Richmond
    741 reviews
    10.63 km away
     
    Hilton Richmond Hotel & Spa / Short Pump
    1,099 reviews
    .93 km away
     
    Homewood Suites by Hilton Richmond-West End
    575 reviews
    3.62 km away
     
    SpringHill Suites Richmond Northwest
    259 reviews
    4.68 km away
     
    Nearby Restaurants
    Mezeh Mediterranean Grill
    28 reviews
    .44 km away
    Maya Mexican Grill and Tequila Lounge
    176 reviews
    .47 km away
    Cooper's Hawk Winery & Restaurant
    301 reviews
    .43 km away
    The Boathouse at Short Pump Town Center
    203 reviews
    .03 km away
    Nearby Attractions
    Short Pump Mall
    113 reviews
    .17 km away
    Richmond Funny Bone
    34 reviews
    .11 km away
    Elizabeth Arden Red Door Spa
    14 reviews
    .11 km away
    Tweed
    5 reviews
    .64 km away
    Ask a question
    Questions & Answers
    Cas2277
    16 September 2017|
    AnswerShow all 3 answers
    Response from Tanishia | Reviewed this property |
    It's like a studio apartment. King size bed, full bathroom, full size pull out sofa bed and a kitchenette. Really nice!!
    1
    Vote
    Margaret K
    25 August 2017|
    AnswerShow all 3 answers
    Response from HhRichmondGM | Property representative |
    Hi Margaret, thank you for your question. Our pool is a seasonal, outdoor pool, so it will be closed by November. We usually keep it open until the end of September, depending on how long the warm weather holds out. Thanks... More
    0
    Votes
    Room Tips
    "Higher Floor, Away from Elevators."
    Read review
    "Backside of hotel for quieter rooms not facing mall parking lot."
    Read review
    "Cincierge or Executive floor"
    Read review
    "We stayed on the second floor near the pool and gym. great location"
    Read review
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