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4/12/2017 5/12/2017
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    HYATT House Richmond-West

    11800 W Broad St Ste 1098, Richmond, VA 23233-7927
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    4/12/2017 5/12/2017
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    US$ 337
    US$ 277
    SAVE US$ 60
    US$ 276
    Traveller (125)
    Room & Suite (62)
    Dining (11)
    Hilton Richmond Hotel & Spa / Short Pump
    1,126 reviews
    #2 of 82 hotels in Richmond
    0.9 km
     
    The Westin Richmond
    755 reviews
    #3 of 82 hotels in Richmond
    10.6 km
     
    Wingate by Wyndham Richmond Short Pump
    1,299 reviews
    #20 of 82 hotels in Richmond
    1.2 km
     
    Hampton Inn & Suites Richmond/Glenside
    768 reviews
    #4 of 82 hotels in Richmond
    10.4 km
     
    Hampton Inn Richmond-West
    743 reviews
    #1 of 23 hotels in Glen Allen
    3.4 km
     
    Hilton Garden Inn Richmond Innsbrook
    683 reviews
    #3 of 23 hotels in Glen Allen
    3.1 km
     
    SpringHill Suites Richmond Northwest
    264 reviews
    #21 of 82 hotels in Richmond
    4.7 km
     
    Country Inn & Suites By Carlson, Richmond West at I-64
    626 reviews
    #24 of 82 hotels in Richmond
    8.7 km
     
    Courtyard Richmond Northwest/Short Pump
    147 reviews
    #30 of 82 hotels in Richmond
    3.9 km
     
    Richmond Marriott Short Pump
    179 reviews
    #6 of 23 hotels in Glen Allen
    2.8 km
     
    Aloft Richmond West
    382 reviews
    #15 of 23 hotels in Glen Allen
    1.8 km
     
    Hyatt Place Richmond/Innsbrook
    458 reviews
    #4 of 23 hotels in Glen Allen
    3.1 km
     
    Overview
    • Excellent67%
    • Very good24%
    • Average6%
    • Poor1%
    • Terrible2%
    Travellers talk about
    “fire pit” (72 reviews)
    “short pump” (83 reviews)
    “corner suite” (33 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    3.0 Star Hotel
    All hotel details
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    Rooms
    4 Dec5 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (866)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 858 reviews

    Reviewed 2 days ago

    Terrible experience. Old room, sub par bathroom, extremely noisy AC, and trash processing in mall next door at 4am in the morning makes it extremely bad for sleeping. Location next to mall has some convenience, but parking is hard.

    Review collected in partnership with Hyatt Hotels
    Thank Gusalexa
    Reviewed 6 days ago

    More

    Review collected in partnership with Hyatt Hotels
    Thank Scherrell L
    Response from HhRichmondW, Front Office Manager at HYATT House Richmond-WestResponded 2 days ago

    More

    Reviewed 1 week ago

    My stay at this hotel was great! I had never been to this area before and I was in town for a friend's wedding and it was a great hotel! It's right in the middle of an open air mall where there is great shopping...More

    Review collected in partnership with Hyatt Hotels
    Thank Sherry V
    Response from HhRichmondW, Front Office Manager at HYATT House Richmond-WestResponded 2 days ago

    Dear Sherry V, Thank you for reviewing our property! We appreciate your kind words and will be sure to share them with the entire team! We hope you come to stay with us again the next time you visit the Richmond area!

    Reviewed 1 week ago via mobile

    This is a very nice hotel and located at the main entrance at Short Pump. But the walls are thin and the breakfast was cold and horrible. My husband went to breakfast the next morning and the man that attends the bar was making omelette...More

    Thank Mrsrell2u
    Response from HhRichmondW, Front Office Manager at HYATT House Richmond-WestResponded 2 days ago

    Dear Mrsrell2u, Thank you for taking time out of your day to review our property. I apologize for any disturbances during your stay. Please know your comments and suggestions help us to improve our property.

    Reviewed 1 week ago via mobile

    This is my second time being in this hotel. It has wide and comfy suites. In general very satisfied with the hotel. Breakfast can be more rich in terms of alternatives. And had a smell in the room when I arrived. Apart from those I...More

    Thank Erhan S
    Response from HhRichmondW, Front Office Manager at HYATT House Richmond-WestResponded 4 days ago

    Dear Erhan S, Thank you for reviewing our property! We are glad you enjoyed your stay with us and hope we can serve you again the next time you visit Richmond! Please know your feedback helps us improve.

    Hilton Richmond Hotel & Spa / Short Pump
    1,126 reviews
    #2 of 82 hotels in Richmond
    0.9 km
     
    The Westin Richmond
    755 reviews
    #3 of 82 hotels in Richmond
    10.6 km
     
    Wingate by Wyndham Richmond Short Pump
    1,299 reviews
    #20 of 82 hotels in Richmond
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    Hampton Inn & Suites Richmond/Glenside
    768 reviews
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    Hampton Inn Richmond-West
    743 reviews
    #1 of 23 hotels in Glen Allen
    3.4 km
     
    Hilton Garden Inn Richmond Innsbrook
    683 reviews
    #3 of 23 hotels in Glen Allen
    3.1 km
     
    SpringHill Suites Richmond Northwest
    264 reviews
    #21 of 82 hotels in Richmond
    4.7 km
     
    Country Inn & Suites By Carlson, Richmond West at I-64
    626 reviews
    #24 of 82 hotels in Richmond
    8.7 km
     
    Courtyard Richmond Northwest/Short Pump
    147 reviews
    #30 of 82 hotels in Richmond
    3.9 km
     
    Richmond Marriott Short Pump
    179 reviews
    #6 of 23 hotels in Glen Allen
    2.8 km
     
    Aloft Richmond West
    382 reviews
    #15 of 23 hotels in Glen Allen
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    Hyatt Place Richmond/Innsbrook
    458 reviews
    #4 of 23 hotels in Glen Allen
    3.1 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Restaurant
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Room Service
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Restaurant
    • Outdoor pool
    Details
    • Price range
    • US$ 152 - US$ 262 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Romantic Hotel in Richmond
    • #5 Family Hotel in Richmond
    • #7 Business Hotel in Richmond
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 134
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity, Hotwire, Orbitz, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your HYATT House Richmond-West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Richmond
    Add Photo Photos
    Traveller (125)
    Room & Suite (62)
    Dining (11)
    Pool & Beach (4)
    Hotel & Grounds (52)
    Bathroom (13)
    Business Centre & Event Rooms (1)
    Nearby
    Hilton Richmond Hotel & Spa / Short Pump
    1,126 reviews
    .93 km away
     
    Wingate by Wyndham Richmond Short Pump
    1,299 reviews
    1.18 km away
     
    Nearby Restaurants
    Mezeh Mediterranean Grill
    30 reviews
    .44 km away
    Maya Mexican Grill and Tequila Lounge
    179 reviews
    .47 km away
    Cooper's Hawk Winery & Restaurant
    313 reviews
    .43 km away
    Maggiano's - Richmond
    416 reviews
    .11 km away
    Nearby Attractions
    Short Pump Mall
    119 reviews
    .17 km away
    Richmond Funny Bone
    35 reviews
    .11 km away
    Elizabeth Arden Red Door Spa
    14 reviews
    .11 km away
    Tweed
    6 reviews
    .64 km away
    Ask a question
    Questions & Answers
    tippy169
    10 October 2017|
    AnswerShow all 4 answers
    Response from laurielO9309GH | Reviewed this property |
    I am sorry, I don't know--I am sure the hotel can tell you?
    1
    Vote
    tippy169
    10 October 2017|
    AnswerShow all 2 answers
    Response from Howard P | Reviewed this property |
    No clue Check with the hotel direct for the most accurate info
    0
    Votes
    Cas2277
    16 September 2017|
    AnswerShow all 4 answers
    Response from Tanishia | Reviewed this property |
    It's like a studio apartment. King size bed, full bathroom, full size pull out sofa bed and a kitchenette. Really nice!!
    1
    Vote
    Room Tips
    "Higher Floor, Away from Elevators."
    Read review
    "Backside of hotel for quieter rooms not facing mall parking lot."
    Read review
    "Cincierge or Executive floor"
    Read review
    "We stayed on the second floor near the pool and gym. great location"
    Read review
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