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Candlewood Suites Richmond Airport

268 reviews
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Traveller (42)
Room & Suite (47)
Business Centre & Event Rooms (1)
Overview
  • Excellent65%
  • Very good22%
  • Average9%
  • Poor3%
  • Terrible1%
Travellers talk about
“full kitchen”(21 reviews)
“front desk”(43 reviews)
“honor system”(3 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Free Airport Transportation
Suites
Fitness centre
Kitchenette
2.5 Star Hotel
All hotel details
Offers from Candlewood Suites Richmond Airport
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Reviews (268)Write a Review
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165
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5
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All reviewsfull kitchenfront deskhonor systemstove toproom was cleanhome away from homeextended staypleasure of stayingdefinitely stay here againgreat roomsstayed nightsgreat place to staybusiness tripkitchenettedishwasherdirectvwillis
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1 - 5 of 266 reviews
Reviewed 6 January 2018

We stayed here two nights and we had a great time. Our suite was really roomy and it had all the kitchen accessories what one can wish for even longer stay. And the bed - best hotel bed I ever had. We slept like babys....More

Thank Tiina_Jari
Response from Riitta S, General Manager at Candlewood Suites Richmond AirportResponded 8 January 2018

Dear Tiina and Jari, Thank you so much for taking the time to complete a review of our extended stay Candlewood Suites Richmond Airport. Great to hear you enjoyed all the amenities and especially the beds. We hope to see you here again in the...More

Hotel's Favourite
Reviewed 20 September 2017 via mobile

This hotel is the nicest hotel I've ever been too in so long. All the staff and people are super nice and it's just wonderful. I recommend this place because I just love it and I would come back again.

1  Thank FlatTopFury
Response from Riitta S, General Manager at Candlewood Suites Richmond AirportResponded 30 September 2017

Dear FlatTopFury, We thank you for your very nice review of our Candlewood Suites Richmond Airport. Please come back soon to visit us here in Richmond. Sincerely, Riitta S. General Manager

Reviewed 19 November 2017 via mobile

We made a reservation months in advance. Had trouble checking in, the desk clerk could not figure out how to get us a room. We finally just left and stayed elsewhere. The staff was very unprofessional.More

Thank Susan G
Response from Riitta S, General Manager at Candlewood Suites Richmond AirportResponded 21 November 2017

Dear Susan G, Thank you for taking time to complete a review of our hotel. First of all please allow me to apologize for the check in and the trouble the desk clerk had processing the right credit card. Rest assured that more training has...More

Reviewed 26 October 2017 via mobile

I love this place . Luxury beautiful very clean. Staff know you by name. Very helpful nice warm. Home away from home.no complains. You cook in your room, you can wash and dry your clothes their. Shuttle bus to take you to the mall.

Thank Deborah R
Response from Riitta S, General Manager at Candlewood Suites Richmond AirportResponded 27 October 2017

Dear Deborah R, Thank you so much for taking time to write a review of our hotel. We are so happy that you love your staying at the Candlewood Suites Richmond Airport. Please come visit us again. Sincerely, Riitta S. General Manager

Reviewed 6 October 2017 via mobile

I would stay here again in a heartbeat. I’ve stayed 4 nights over the last couple of weeks and every stay has been exceptional. The hotel is clean and bright, the beds comfortable, but most of all the staff is incredible. We were evacuated from...More

Thank Katie B
Response from Riitta S, General Manager at Candlewood Suites Richmond AirportResponded 7 October 2017

Dear Katie B, Thank You. We feel blessed that you all stayed at our hotel and that we were able to assist you during very difficult times. We would do it again any time. You all are in our thoughts. Sincerely, Riitta S. General Manager

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Free Parking
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 88 - US$ 140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Richmond
#13 Family Hotel in Richmond
#14 Romantic Hotel in Richmond
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 88 - US$ 140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Richmond
#13 Family Hotel in Richmond
#14 Romantic Hotel in Richmond
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (42)
Room & Suite (47)
Business Centre & Event Rooms (1)
Questions & Answers
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unclesaway
30 January 2017|
AnswerShow all 2 answers
Response from Bill H | Reviewed this property |
yes they do. I have stayed here many times and this is the best Candlewood in Richmond no contest
1
Vote
unclesaway
30 January 2017|
AnswerShow all 2 answers
Response from Bill H | Reviewed this property |
Not really, this is very close to the airport and depending where you want to go it may be difficult. You can get a cab rent a car. But while there is some local public transportation it is limited
1
Vote
Dan B
8 July 2016|
AnswerShow all 4 answers
Response from J C | Reviewed this property |
Not sure, don't have pets. I recommend calling the hotel directly.
0
Votes
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123
Room Tips
"I could´n hear the plains even thought we where near the airport."
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"Every room I have stayed in was very clean and comfy! The only drawback ( for me ) is no pool"
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"We preferred rooms facing the entrance & small park on the hotel property."
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"We were on the front side."
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