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Hilton Richmond Downtown

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Hilton Richmond Downtown
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1,397 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Richmond Downtown
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Showing 1,391: English reviews
Reviewed 26 May 2016

I stsyed for four nights and overall, I enjoyed they stay. The staff was friendly and informative. They provide a shuttle that will take you anywhere within two miles. Average gym equippment and indoor pool! Did not try the $16 breakfast buffet but you can also order items a la carte at the lobby cafe. The hotel bar filled up...

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Helpful?
Thank Andrea F
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Dear Andrea; Thanks for your recent visit and feedback to Tripadvisor. We appreciate your "Nice" comments about your stay and will share your other feedback with our appropriate departments for attention. I'll send a personal note as well to follow-up further as needed. Thanks, John and team

Boston, Massachusetts
Reviewed 25 May 2016

A hidden gem! The staff, the hotel itself, everything is 5 star! I have stayed here repeatedly and it just keeps getting better. I would highly recommend this hotel to anyone traveling to Richmond. The staff are A++.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Myrna Z
Williamsburg, Virginia
Reviewed 25 May 2016

I visited with a friend for a weekend celebration trip. The one thing that was a downside was parking. The hotel parking itself was very expensive and the lot right next door to it was just slightly cheaper (even though it has a somewhat misleading sign). I had to drive around for a while to find walkable street parking (free)....

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Helpful?
Thank IamAPassager
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Thanks for your recent visit to our Hilton and your great post about your weekend. We are glad you had a great celebration visit with us in Richmond. Thanks for your additional notes that will help future visitors as well. We hope to see you back soon. Sincerely, John and team

Newport News, Virginia
Reviewed 23 May 2016

Very nice hotel with friendly staff. Rooms were clean. Work out facilities included weights and treadmills. The staff that assisted our conference was fantastic and made sure that all of our needs were met. There are also lots of restaurants within walking distance.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank matthewhY9857OS
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your visit and nice post to Tripadvisor. Glad you enjoyed our exercise facility, your conference here, and the local restaurants nearby. We hope to see you back again soon. John and team

Tampa, Florida
Reviewed 23 May 2016 via mobile

Everything was good until today. Despite no free amenities it was tolerable. Now every hour the smell of cigarette smoke comes through the vents and I choke. But what am I to do. Stuck here another week. Won't stay here again.

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Thank Mockingbird1989
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Thanks for your post to Tripadvisor regarding your visit. I'm glad you are still here with us and we were able to address your concerns, and "Make it Right" for you. I would suggest in the future to please let us know, call the desk, ask for a manager, as not all businesses check their social media posts as timely...

Chicago, Illinois
Reviewed 22 May 2016

Stayed at the Hilton Richmond Downtown a few weeks ago, which was my second time at this property. First time I stayed it was still undergoing renovations (November 2015), and although it was a good stay then, it's better now that the work has been completed..Very clean, very efficient service, and the room was spacious. The location is great -...

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Thank TallBlonde
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Dear Tallblonde; (I'm not often sending letters like this :) We appreciate your second visit and glad you have noticed the many new renovated features. Your review provides some solid details to others, thanks ! We'll be sharing your feedback with the team. We hope to see you back for a third time ahead. Sincerely, John and team.

McLean, Virginia
Reviewed 20 May 2016 via mobile

Stayed for one night on our way to Washington DC. Greeted with great warmth. Lovely, elegant room with big tall windows, beautiful draperies, clean carpeting and lush bed linens. Delicious breakfast at the Herb 'n Garden with professional, attentive wait staff. Location can't be beat -- a few short blocks from the gorgeous, stately and historic State Capitol, City Hall,...

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Thank mhf1838
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Dear Marilyn; Great to hear you experienced some of our "Southern Hospitality" and your visit. We'll share your wonderful comments with the team, and hope to see you back soon ! Sincerely, John and team.

Ashburn, Virginia
Reviewed 20 May 2016 via mobile

I have been traveling to Richmond for almost 20 years and I am happy to see the downtown area really develop into a destination with better hotels and restaurants over the past few years. Hilton has converted the Hilton Garden Inn downtown location into a full service Hilton. I was surprise that I could really see the difference. Rooms have...

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Thank BFLOMAN
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your many visits to Richmond over the past 20 years. I've lived here myself for about 18 and yes it has come along way. We (Downtown) are fortunate to have many more hotel and restaurant choices, and of course the food and craft beer scene are alive and well. I'm glad you enjoyed our recent renovation, and...

Irvine, California
Reviewed 19 May 2016

So the property is nice and very clean. housecleaning did a great job. they're executive level amenities are not nearly up to speed with other Hilton's though. It's not worth it to pay for an upgrade if you can't get it for free. The lounge is actually on the ground floor, not on the executive floor, so that is super...

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Helpful?
Thank Susan R
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Dear Susan; Thank you for your visit and feedback. I did send a personal note to discuss some of your specifics, as well I'll be thanking the team (Ms. C and Dominque) who assisted you. We'll certainly review your notes on the Executive Level and Lounge, as we are above the Brand requirements in these areas, but always listen to...

Bronx
Reviewed 18 May 2016 via mobile

Great place ...we arrived at 1 am ...everyone was upbeat and extremely friendly...the place has been nicely renovated which we all liked...the prices are very reasonable. ..the staff is very friendly and pay attention to detail...when we arrived I asked them what places they recommend we eat ...they gave me a list of about 10 places ...we ended up choosing...

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1Thank lisamartinez41
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Dear Lisa; Glad to hear you had a nice Graduation visit in Richmond and at our Hilton. Yes, Richmond has many great dining spots and continues to garner National attention for a foody town, craft beers, and more. Hope you'll visit again and try some more of Richmond. Sincerely, John and team.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the state of Virginia, and the Hilton Richmond Downtown, located in the heart of historic downtown Richmond. This premiere hotel is located within minutes of I-95 and I-64, across the street from the Greater Richmond Convention Center, two blocks from the Richmond Coliseum, and the National Theater, and next door to Richmond Center Stage. Formerly the beloved Miller & Rhoads Department Store, the original marble floors and restored millwork grace the lobby, providing our guests with a combination of historic charm, southern hospitality and modern amenities. This spacious and inviting Hilton hotel is an easy choice for the discerning traveler and for families who are looking for a place they can feel at home. ... more   less 

Additional Information about Hilton Richmond Downtown

Address: 501 E Broad St, Richmond, VA 23219-1809 (Formerly Hilton Garden Inn Richmond Downtown)
Region: United States > Virginia > Richmond
Price Range: ₹ 10,338 - ₹ 20,162 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Richmond Downtown 4*
Number of rooms: 250
Reservation Options:
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Also Known As:
Hilton Garden Inn Richmond Hotel Richmond
Hotel Style:
#3 Green Hotel in Richmond
#5 Business Hotel in Richmond
#5 Romantic Hotel in Richmond
#6 Luxury Hotel in Richmond
#7 Family Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Richmond Downtown staff and other travellers.
3 questions
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Questions? Get answers from Hilton Richmond Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My windows overlooked the courtyard, which meant no traffic noise but plenty of light, a nice bonus.”
CathyM_CorgiMom, 10 Apr 2017 | Read review
“The second floor was nice and quiet. It also has the pool and workout area.”
htgribble, 22 Feb 2017 | Read review
“Get an interior room for a quiet night sleep.”
christinec871, 13 Feb 2017 | Read review
“Request a corner room”
Darrylswife0701, 30 Jan 2017 | Read review
“Rooms on interior courtyard are quieter.”
eminva, 20 Jan 2017 | Read review
5 of 5