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Hilton Richmond Downtown

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Traveller (248)
Room & Suite (166)
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Overview
  • Excellent59%
  • Very good29%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“department store”(111 reviews)
“convention center”(124 reviews)
“garden inn”(26 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Richmond Downtown
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,639)
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1,631 results
Traveller rating
921
479
146
54
31
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921
479
146
54
31
Show reviews that mention
All reviewsdepartment storeconvention centergarden innfront deskvalet parkinghigh ceilingswithin a mile radiusvalet staffshuttle servicehistoric buildingthe executive loungefull servicefree shuttlebusiness triphotel staffvery nice hotelenjoyed my stay
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21 - 25 of 1,631 reviews
Reviewed 2 April 2018

Excellent hotel and location to convention center. Room was very spacious and clean. Excellent customer service by staff. I would highly recommend this hotel due to cleanliness and spacious rooms. Plan to visit again!!!

Review collected in partnership with Hilton Hotels & Resorts
Thank Virginia812018
Response from Jimmy M, Manager at Hilton Richmond DowntownResponded 4 April 2018

Thank you Virginia812018 for your review of our rooms. We strive to provide comfortable and clean accommodations and are glad we met the mark for your stay! We look forward to seeing you next time. Jimmy & Team

Reviewed 1 April 2018 via mobile

We have been staying at this property once or twice a year every year for the past 8 years. It had initially opened as a Hilton Garden Inn and was recently rebranded to a Hilton. It was a very good hotel as a Hilton Garden...More

Thank ShehzadATL
Response from Jimmy M, Manager at Hilton Richmond DowntownResponded 4 April 2018

Thank you for your repeat visits over the years and I am glad you find our property Exceptional! Our location is perfect for the venues mentioned above as well as the new restaurants that continue to open in our vicinity. We look forward to seeing...More

Reviewed 27 March 2018

This hotel embraced part of Richmond's history by saving the Miller and Rhoads Department Store building. As a native Richmonder, I am so grateful for their thoughtful preservation of this landmark. It speaks so well for Hilton HotelsMore

Review collected in partnership with Hilton Hotels & Resorts
Thank BellevueRoyM
Response from John C, General Manager at Hilton Richmond DowntownResponded 29 March 2018

Thank you for your visit and recognition of HRI Lodgings efforts to restore the Miller & Rhoads Department store to our current Hilton, and mixed-use facility; Apartments, restaurants, and event space. Quite honestly we have been a major part of the revitalization of the Downtown...More

Reviewed 20 March 2018 via mobile

We booked several rooms for St Patrick’s Day weekend. All rooms were excellent and we also had a suite as a meeting room. Staff was helpful, respectful, and informative at every opportunity. Valet service was prompt, concierge was helpful, and Benjamin with the bell service...More

Thank Brian T
Response from John C, General Manager at Hilton Richmond DowntownResponded 23 March 2018

Dear Brian, thank you for your recent St Patrick's weekend visit and excellent review. It was wonderful to hear you enjoyed your stay, met Benjamin and others on our team, and were able to use our complimentary shuttle service to visit some local restaurants and...More

Reviewed 19 March 2018

Excellent location, accommodating and warm staff, prime location - great stay! Everything about this stay was a good one. The hotel is literally across the street from the theater, and close to everything else. The room was spacious, modern, comfortable, and the entire hotel staff...More

Thank Kabran J
Response from John C, General Manager at Hilton Richmond DowntownResponded 23 March 2018

Dear Kabran; Thanks for your recent visit and wonderful review of our hotel, location, amenities, and staff. We hope to see you back again soon.

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 166 - US$ 326 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Richmond
#4 Luxury Hotel in Richmond
#5 Romantic Hotel in Richmond
#5 Business Hotel in Richmond
#7 Family Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 166 - US$ 326 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Richmond
#4 Luxury Hotel in Richmond
#5 Romantic Hotel in Richmond
#5 Business Hotel in Richmond
#7 Family Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (248)
Room & Suite (166)
Dining (27)
Pool & Beach (3)
Business Centre & Event Rooms (6)
Questions & Answers
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blessangel
24 July 2017|
AnswerShow all 3 answers
Response from John C | Property representative |
We are maybe two blocks away, as well our complimentary van service can drive you there as well if it's rainy ! Thanks, jc
0
Votes
Russell M
4 July 2017|
AnswerShow all 5 answers
Response from BuffaloDanielL | Reviewed this property |
there is parking at the hotel, and a pay per day lot right across the street that was reasonable. can't recall the exact price though.
1
Vote
Martha R
4 November 2016|
AnswerShow all 3 answers
Response from John C | Property representative |
Dear Martha; Thanks so much for your comment about Military rates. There are many factors involved with rates (Dates / Availability) however bottom line we appreciate our service men and women, in fact have many on our team... More
0
Votes
Room Tips
"If you prefer a quiet room - you should speak directly with someone to verify no street noise."
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"rooms with views are available."
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"Don't stay in 304 unless you want to hear the busses at the bus stop right outside your window."
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"The suites with access to the executive lounge are very nice."
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