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Hilton Richmond Downtown

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Hilton Richmond Downtown
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1,373 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Richmond Downtown
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Showing 1,367: English reviews
Raleigh, North Carolina
Reviewed 4 weeks ago

We had the most lovely time during our recent girls' weekend at the Hilton. The staff members were professional, polite and accommodating. We had champagne and chocolate-dipped strawberries waiting for us in our rooms when we arrived. Such a delicious treat! The rooms were spacious and very clean. The mattresses on the beds were incredibly comfortable and now we all...

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Helpful?
Thank htgribble
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

So wonderful to hear you enjoyed a girls weekend with us and the staff took great care of you. We hope you'll consider another such weekend in Richmond again soon ! Sincerely, John and team.

Murrells Inlet, South Carolina
Reviewed 4 weeks ago via mobile

We were only here for two days and really enjoyed the Hilton. Check in was easy and the staff was helpful. This used to be a department store calked Miller Rhodes, but they closed and the Hilton took over. They have a free shuttle service to take you within a two mile radius and the conceive Benjamin was great giving...

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Helpful?
Thank linna1
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear Linna; Glad to hear you had a great two-day stay with us and took in many sites, and enjoyed LaGrotta restaurant as well. Benjamin is a great Ambassador for us and Richmond, glad he was able to assist. We hope you will come back and stay longer ! Sincerely, John and team.

Naperville, United States
Reviewed 4 weeks ago

I chose this hotel because the price was competitive and the location worked for my business trip. The rooms are updated and very clean. The service is great. There was enough equipment in the fitness center for everyone working out. I would definitely would stay here again.

Review collected in partnership with Hilton Hotels & Resorts
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Thank C1838QEchristinev
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your recent stay and rating us "Great for business". We are proud of our team, their service and our amenities we offer especially the larger fitness room, indoor pool and our many dining options in and around the hotel. We hope to see you back again soon. Sincerely, John and team

Reviewed 4 weeks ago via mobile

I flew into Richmond for a 24 hour stay due to a formal event taking place at the Commonwealth Club. I stayed at the Hilton rather than the Jefferson as I had heard from others that they had moved to a full service concierge service to better accommodate guest needs. I enjoyed a wonderful experience at the hotel - after...

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Helpful?
Thank christ80qq
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your recent stay and review and especially for recognizing Benjamin for his efforts. He is a true hospitality ambassador for us, and it's not surprising he was able to assist with your shirt and find support for your phone. We are glad you had an excellent experience with us and hope to see you back again soon....

Lyman, South Carolina
Reviewed 13 February 2017

the walls were very thin, i could hear the people in the adjoining room even down to their sneezes, alarm clock and their sexual encounters. do realize that im in a hotel but needed to get proper rest for business class that i was taking at the hotel. i do not even know what a solution could be so i...

Review collected in partnership with Hilton Hotels & Resorts
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1Thank janemax1
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your stay and post. I reached out with a personal note to address further. We seldom get the comment of "interior noise" from other rooms, and we need to know which room you occupied to further investigate. We look forward to addressing with you, and appreciate your visit and comments. Related to parking, checkout time is 11am,...

Herndon, Virginia
Reviewed 13 February 2017

We enjoyed the beauty of this location, especially the modern amenities such as the digital key feature. The hotel is centrally located to everything, including the reason for our stay, the Altria Theater. We also enjoyed a lovely meal in the adjacent restaurant in the building, La Grotta. My only complaint was that since we had a city-view room rather...

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Helpful?
1Thank Christine C
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear Christine; Thank you for your visit and comments about your stay. We are pleased to have the Digital Key and other modern amenities you noted. Glad to hear as well you enjoyed the new LaGrotta now located in our facility. Yes, our interior rooms can eliminate the "sounds of the city", as well we are addressing these noted concerns...

Fredericksburg, Virginia
Reviewed 6 February 2017

The hotel is nice and the rooms are clean and nice. During my stay my heat would not come on so I had a technician in my room at 9 at night for about a half an hour. My room was located really far from the elevator. I have not seen a hotel that I had to walk down 2...

Review collected in partnership with Hilton Hotels & Resorts
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1Thank gregsQ3503NF
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your visit and review. We certainly have had some cold weather, and than day's like summer, so our team is ensuring our systems are working in all conditions. Glad to hear our Technician was able to assist, and I'll send a personal note to ensure we met your expectation with the recovery. Being in a historic former...

Albany, New York
Reviewed 31 January 2017

The last time I stayed at this property, it was just before the re-branding from an HGI to a Hilton. When it was an HGI I stayed here on numerous occasions and the service was superb then. It is still among the most personable properties out there. The leadership of this hotel empowers the staff to do for their guests....

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Thank James S
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear James; Thank you for your prior stays, as well this most recent now as a Hilton. So wonderful to hear your comments about our facility and especially our team, and their empowerment ! That is certainly our goal, and I'm glad it's recognized. We look forward to your future visits, and again thank you for your kind words, I...

Bethesda, MD, United States
Reviewed 31 January 2017

What a nicely restored historic Hilton hotel in Downtown Richmond! The department store artifacts are in its lobby and decorated throughout. We stayed a long weekend for a convention event. Boy, did we pick the right location! You can practically touch the convention center. The hotel has a great bar/food along with a restaurant serving casual breakfast, lunch and dinner...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Michael W
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear Michael; We thank you for your visit and great review. I'll be thanking those mentioned, and we do hope you'll come back and see us, and perhaps try LaGrotta, a great new addition to our facility ! Sincerely, John and team

Portsmouth, Virginia
Reviewed 30 January 2017

My husband and I had the pleasure of staying at this location and we had a wonderful time. It’s centrally located in the downtown area. The hotel is in a perfect location to walk to the Richmond Coliseum or surrounding theaters and they offer free shuttle service within a 2 mile radius. It’s literally close to everything! There is a...

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Thank Darrylswife0701
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear Darryl's Wife; Thank you for your visit and wonderful review of our hotel and Richmond. Glad to hear you enjoyed most of our services; Fitness, restaurant, shuttle and more. Yes, we had to add some "guiet hours" signage to remind all to respect their neighbors, as not all guests are here to be festive, and some are working or...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the state of Virginia, and the Hilton Richmond Downtown, located in the heart of historic downtown Richmond. This premiere hotel is located within minutes of I-95 and I-64, across the street from the Greater Richmond Convention Center, two blocks from the Richmond Coliseum, and the National Theater, and next door to Richmond Center Stage. Formerly the beloved Miller & Rhoads Department Store, the original marble floors and restored millwork grace the lobby, providing our guests with a combination of historic charm, southern hospitality and modern amenities. This spacious and inviting Hilton hotel is an easy choice for the discerning traveler and for families who are looking for a place they can feel at home. ... more   less 

Additional Information about Hilton Richmond Downtown

Address: 501 E Broad St, Richmond, VA 23219-1809 (Formerly Hilton Garden Inn Richmond Downtown)
Region: United States > Virginia > Richmond
Price Range: ₹ 10,464 - ₹ 20,470 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Richmond Downtown 4*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Priceline and Hotels.com so you can book your Hilton Richmond Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Richmond Hotel Richmond
Hotel Style:
#3 Green Hotel in Richmond
#5 Business Hotel in Richmond
#5 Romantic Hotel in Richmond
#5 Luxury Hotel in Richmond
#7 Family Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Richmond Downtown staff and other travellers.
3 questions
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Questions? Get answers from Hilton Richmond Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The second floor was nice and quiet. It also has the pool and workout area.”
 of 5 bubbles htgribble, 22 Feb 2017 | Read review
“Get an interior room for a quiet night sleep.”
 of 5 bubbles christinec871, 13 Feb 2017 | Read review
“Request a corner room”
 of 5 bubbles Darrylswife0701, 30 Jan 2017 | Read review
“Rooms on interior courtyard are quieter.”
 of 5 bubbles eminva, 20 Jan 2017 | Read review
“7th floor is the Exec. floor but good luck getting it. Even with my diamond status, i rarely get up there.”
 of 5 bubbles 20165, 5 Jan 2017 | Read review
5 of 5