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The Westin Richmond

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668 Reviews from our TripAdvisor Community

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Showing 664: English reviews
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Woodstock, Virginia
Reviewed 2 days ago NEW

Stayed here from the Commonwealth annual Autism conference. The rooms were clean. The beds were comfortable and the bathroom was bigger then average then a normal hotel room. Loved the shower, it had a nice shower head with a lot of water pressure. My only complaint on the room,was it had a refrigerator, but not a microwave. The gym was...

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Helpful?
Thank Amber K
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Amber K, thank you for your recent stay with us during your conference. I am glad you enjoyed the hotel overall. We did add fridges to our rooms this past year but for various reasons, we were not able to add microwaves. In the future, should you ever need any assistance microwaving something, we would be happy to assist...

Waldorf, Maryland, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 12 January 2017

The Westin Richmond is one of the best kept secrets in Richmond! From check in to check out, the hotel staff was amazing! The facility is well apportioned and the staff is so absolutely amazing. We were having our wedding at the facility. The Assistant Manager, John, met us when we checked in to make himself available for anything we...

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2Thank DrLaurie A
About Hotel's Favourite Review
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear DrLaurie A, thank you again for joining us recently to celebrate your marriage. We are grateful for all of your support in writing a generous 5-star review and I am glad that we exceeded your expectations and made you feel at home. This is out goal and I am glad that we won you as a customer for life....

San Francisco, California
Reviewed 3 days ago NEW

Nice big room, perfectly clean, comfortable bed, well appointed, nice bathroom and toiletries, appreciated the refrigerator. Excellent free wireless, nice staff. A restful stay--and the two room service meals I ordered were delicious.

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Helpful?
Thank jhpac
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear jhpac, thank you for your recent stay and 5-star review and rating of your experience. I am pleased to hear that you enjoyed all facets of your stay and we look forward to welcoming you back soon. Be well, Feliks Schwartz - General Manager

Cincinnati, Ohio
Reviewed 3 days ago NEWvia mobile

Don't stay at many Westin properties but this is probably one of the nicer hotels I've stayed in. From the lobby, pool, workout room and hotel rooms, everything was really clean and modern. Best workout room at any hotel I've stay in. Four treadmills, ellipticals, dumbbells, exercise balls etc. They even have ear buds for the treadmill tv monitors. The...

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Helpful?
Thank Bob F
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Bob F, thank you for choosing to stay with us and for providing a 5-star rating and review of your experience. I am glad you enjoyed your visit and our facilities and we look forward to seeing you again. Stay well, Feliks Schwartz - General Manager

New York City, New York
Reviewed 5 days ago NEW

This is a superb hotel in every regard. The rooms are luxuriously comfortable, always sparkling clean, and the beds are as wonderfully comfortable after a long drive. The hotel staff is always helpful, very accommodating, terrifically trained and professional yet congenial. During our last stay, Amanda was terrifically helpful. The lounge area is comfortable and eye catching. The bar is...

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Helpful?
Thank mark r
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Mark R, thank you for your recent stays with us and for your loyalty in choosing The Westin Richmond when in town. I am grateful for your great review and 5-star rating. Thank you for taking note of our hotel, amenities and above all, excellent service. I am glad to hear that Amanda and Trevor provide great service. Thank...

socal
Reviewed 1 week ago

This is a very good hotel especially for its location close to the University of Richmond. It's not as nice as other Westin hotels, but its very clean and well kept. The grounds around the hotel are very ordinary, set in a business park type of environment. There is self parking and easy access to the interstate. The service is...

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Helpful?
Thank SoCalTravelmom
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear SoCalTravelMom, thank you for staying with us on your most recent trip to the University of Richmond. We are very proud to be the primary hotel for U of R and we appreciate our relationship. I am glad to hear you enjoyed your overall stay and that we will be your home away from home when visiting U of...

Reviewed 1 week ago via mobile

This was my first stay in a Westin and I was pleasantly surprised especially with the size of the rooms and bathrooms. It was a quick trip and I didn't get a chance to utilize all of the offered amenities but the lobby and rooms were updated and clean the staff was courteous and efficient and the location was perfect...

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Thank Asher S
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Asher S, thank you for your recent stay and positive review of your experience. I am glad to hear that your first experience with us was a positive one and that we won you over as a guest of ours. We look forward to serving you again soon. Stay well, Feliks Schwartz - General Manager

Richmond, Virginia
Reviewed 1 week ago via mobile

I have come to this hotel for sports rallies and now a nursing conference. The staff has always been friendly, helpful and professional. The facility is clean and the food served at lunch was delicious, as well as healthy. The sound system, lighting, seating and presentation screens were perfect. If the rooms are as nice as the one I stayed...

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Helpful?
Thank tuneintravel
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Tuneintravel, thank you for joining us for your recent conference. I am glad to hear you enjoyed your visit, especially our hotel overall and our service. We look forward to seeing you again soon. Be well, Feliks Schwartz - General Manager

California
Reviewed 4 weeks ago

The Westin is a excellent hotel close to the University of Richmond and to the interstate. The only downside is there really is no place nearby worth walking to. But the rooms are spacious and light. And the bedding is typically first-rate.

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Thank Sofiastayshome
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Sofiastayhome, thank you for your recent stay with us while visiting The University of Richmond. We are very proud to be their preferred hotel and appreciate our relationship with the school and families. I am glad to hear you enjoyed the hotel as well as the Westin Heavenly Bed. We look forward to welcoming you back again soon. Be...

Sacramento, California
Reviewed 9 February 2017

We stayed in Richmond, really to just rest and get on to the next place when we took two grandsons on a history trip last summer. The "Experience Specialist" Michael Eck reached out to us in a pre-arrival email and offered his services to make our stay enjoyable. He is a history buff and when he heard us checking in,...

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Helpful?
Thank SusanVM
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear SusanVM, thank you for your recent stay and 5-star review and rating. I am glad to hear we exceeded your expectations and that Michael took such good care of you and your family. Richmond is a great place for seeing the historical sights and I am glad you had a great experience. We look forward to seeing you again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to The Westin Richmond Hotel conveniently located on Broad Street just off of Interstate 64 at Reynolds Crossing. ... more   less 

Additional Information about The Westin Richmond

Address: 6631 W Broad St, Richmond, VA 23230-1723
Region: United States > Virginia > Richmond
Price Range: ₹ 12,371 - ₹ 21,796 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Richmond 4*
Number of rooms: 250
Reservation Options:
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Also Known As:
The Westin Richmond Hotel Richmond
Hotel Style:
#3 Romantic Hotel in Richmond
#3 Luxury Hotel in Richmond
#3 Family Hotel in Richmond
#6 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Richmond staff and other travellers.
3 questions
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Questions? Get answers from The Westin Richmond staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“The mini-suites are exceptionally roomy although all the rooms are beautiful.”
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“7th Floor was perfect and home to the Club Level.”
 of 5 bubbles onceinawhile31, 13 Jan 2017 | Read review
“The 6th Floor is the Club Floor for SPG Members! It is wonderful!”
 of 5 bubbles drlauriea, 12 Jan 2017 | Read review
“Have stayed in various rooms and they are all good.”
 of 5 bubbles papetro, 7 Jan 2017 | Read review
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