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A night in this hotel costs half or less than any other hotel near downtown Richmond. At that price point, I don't have high expectations: I just want a working bathroom and a clean bed. The carpet was new, the bed was great and the...More
I was in Richmond for work. I was staying there over the weekend. My room number was 145 and I really enjoyed it. The room was spotless and well appointed.The shower worked very well. The front desk staff is very professional in what they do....More
2 Thank Michael M
Response from Shawn T, Guest Relations Manager at Clarion Hotel Richmond CentralResponded 26 October 2016
Dear Michael M:
That is wonderful! Thank you for staying with us and for this great review. We are sorry about the arguing guests. Please come back to see us again soon.
Please follow us on Facebook @clarionhotelcentral. Feel free to let our guest know...More
The hotel is nicer inside than it appears from the outside. The outside grounds seem to be frequented by homeless and evidenced the trash and empty beer bottles. With that said I don't think there is anywhere is Richmond that isn't inundated with homeless. The...More
Response from Shawn T, General Manager at Clarion Hotel Richmond CentralResponded 6 days ago
Thank you for staying at our hotel and for sharing this review. You are right, there isn't any part of the city that does not see homeless activity. Since there is a gas station/convenience store across the street from our parking lot, cleaning...More
Stayed for two nights and was glad it wasn't longer. Desperately needs updating but to be fair the price reflects this. The staff were lovely, very friendly and helpful but there is a terrible smell of mothballs everywhere and the lift behaved quite worryingly, jumped...More
I say generally quiet as it was, except for the fireworks on Sat nite at the stadium that is about a mile away. Staff were nice; the room clean & I always like having a frig & microwave. You'll see some areas that need attention...More
Thank Deborah C
Response from Shawn T, Guest Relations Manager at Clarion Hotel Richmond CentralResponded 4 weeks ago
Dear Deborah C:
Thank you for staying at our hotel and for submitting this great review. We appreciate your business and wish to serve you again in the near future. We apologize for the fireworks produced by the baseball diamond next door.
US$ 58 - US$ 111 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Hello my birthday is this Sunday june 4th and me and girlfriend who is pregnant wanted to stay there for a week but after I saw the reviews especially the ones about the bedbugs I'm not so sure, is there anything you guys could do to ensure we have a great stay? If that's possible I will right you guys a great and honest review, you have my email so please respond
2 June 2017|
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Response from Shawn T | Property representative |
Bed bugs are not caused by dirt or filth. They are travelers. They travel within guests luggage from location to location. We have hundreds of travelers here weekly. Most travelers who are carrying bed bugs in their... More
Bed bugs are not caused by dirt or filth. They are travelers. They travel within guests luggage from location to location. We have hundreds of travelers here weekly. Most travelers who are carrying bed bugs in their have no clue. With that being said, in some instances, the same one complaining about bed bugs are the same guests who brought them along.
Any reported bed bug case we receive is inspected, treated and reinspected before other guests occupy the room.
I cannot guarantee the room will be bug-free because I'm not sure what the previous guest(s) left behind until it's reported to the hotel.