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Holiday Inn Richmond I 64 West End

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Traveller (19)
Room & Suite (12)
Dining (6)
Overview
  • Excellent21%
  • Very good26%
  • Average19%
  • Poor16%
  • Terrible18%
25 Aug 2017
“Average 'budget' hotel; great front desk staff”
1 week ago
“PETS ARE NOT ALLOWED”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Richmond I 64 West End
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Offers from Holiday Inn Richmond I 64 West End
Special Offer: Book Direct and Save
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (229)
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1 - 5 of 221 reviews
Reviewed 1 week ago

This hotel came up on trip adviser under a pet friendly list, but it is not as listed. Do not book this hotel if traveling with a pet!!!! You will be without accommodations and you will not receive a refund!

Thank Summerluvrs
Hotel's Favourite
Reviewed 22 September 2017

clean hotel with great breakfast buffet. huge rooms, microwave and mini-fridge in the room was a plus. Indoor pool was heated. patio bar had great cocktails and had a decent menu for dinner. staff was very polite.More

Thank Kkunal D
Response from Sarah H, Guest Relations Manager at Holiday Inn Richmond I 64 West EndResponded 23 September 2017

Thank you for choosing Holiday Inn Richmond I-64 West End for your hotel needs and thank you for your lovely 5-bubble review of your experience. We are delighted to know that you enjoyed a great stay and we appreciate your comments on our attention to...More

Reviewed 9 July 2018

I would not recommend this hotel. They are currently in renovation phase so rooms not available at check-in. I would assume only have certain rooms available. Housekeeping seemed confused as well as the front desk agents but in their defense both were very new as...More

1  Thank TheRebel90210
Reviewed 24 June 2018

While in Richmond visiting family we needed a place to say. I selected this location since i stayed there three years ago. The price was right at $91 plus tax. However, i found out why upon arrival. The facility is under extreme renovation. The rooms...More

Thank Bruce N
Reviewed 12 June 2018 via mobile

Upon arriving with my friend on Friday, June 8th 2018, there were computer problems that caused both our cards to be double charged. As of Monday, my account has still not been cleared. I’m extremely frustrated with this place. The manger was kind enough to...More

1  Thank Tammy K
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Pool
Free Parking
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room Service
Dry Cleaning
Laundry Service
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$ 108 - US$ 153 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Richmond
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 108 - US$ 153 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Richmond
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (19)
Room & Suite (12)
Dining (6)
Pool & Beach (1)
Questions & Answers
Ask a question
TravelGal1246
10 July 2016|
Answer
Response from Sarah H | Property representative |
Thank you for your inquiry. No, our hotel is not pet-friendly.
0
Votes
TravelGal1246
10 July 2016|
Answer
Response from Sarah H | Property representative |
Thank you for your inquiry. No, our hotel is not pet-friendly.
0
Votes
Room Tips
"We stayed in a room with two queen beds. it was quite roomy."
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"Stay away from this hotel"
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"Avoid unless price is the only thing that matters."
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"Pick a room at the higher floors."
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