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Four Points by Sheraton Richmond

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#10 of 81 Hotels in Richmond
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Four Points by Sheraton Richmond
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759 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Richmond
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Showing 752: English reviews
Durham, North Carolina
Reviewed 17 September 2016

Stayed here while on government travel to the Richmond VA Medical Center. The hotel is a very good value at the government rate. The location is about 15-20 minutes to the VA, which is fine as there are no really close places to the VA that are suitable. The room was nice, and I especially appreciated the Wi-Fi which was...

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Helpful?
Thank LikeItActive
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Dear likeitactive, Thank you for taking the time to tell us about your stay. We are happy to hear that you were satisfied with your room and Wi-Fi. We truly enjoyed having you here and we look forward to seeing you in the future.

Hilton Head, South Carolina
Reviewed 16 September 2016

We pulled up to the front of the hotel at 8pm and we were quite surprised that no bellman was on duty. So, we had to retrieve our own luggage cart, load it and bring it up to our room. I thought that this was a Sheraton? Check in went smoothly. Room size and bed were okay but, the bathroom...

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Thank Bob C
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Bob C, Thank you for taking the time us about your stay. We are sorry to hear that your stay was not to your satisfactory. We assure you that management is looking into all of the comments you mentioned about your room and the bellman. Again we apologize and hope that you will come back to stay with us again...

Reviewed 16 September 2016 via mobile

Hotel has been renovated since last years meeting at this location. Very nice meeting space New restaurant and bar. Sleeping rooms renovated as well. Banquet staff very attentive to service, dietary needs and restrictions

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Thank Karen A
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Karen A Thank you for taking the time to tell us about your stay. We are happy that you were able to experience our Four Points after the renovation. It was a pleasure having you here and we look forward to seeing you soon.

Reviewed 12 September 2016 via mobile

I need to complement Joann for outstanding guest service. I was running behind schedule to meet with my son, hadn't eaten breakfast the buffet is about to close. As I entered the area, Joann asked if she could help, I asked if I was too late for breakfast, Joann, said no, that i would be allowed time to get a...

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Thank VDRW1
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

VDRW1 Wow, thank you for taking the time to tell us about how pleased you were with our Four Points family. Joann will be happy to hear the wonderful compliments. It was a absolute pleasure having you here and we look forward to seeing you soon.

A TripAdvisor Member
Level Contributor
11 reviews
5 hotel reviews
2 helpful votes
Reviewed 10 September 2016 via mobile

This was a huge 4 points hotel. We had excellent service from Jasmine at the desk both on check in and check out. Our room was spacious and clean. The shower was enormous! Our bed was very comfortable as well!

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Thank A TripAdvisor Member
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Great quick stay! Thank you so much for taking the time to tell us about your stay. We are so happy to hear how excellent Jasmine was at the front desk. She will be very pleased to hear your wonderful compliments. It was a absolute pleasure having you here and we look forward to seeing you soon.

New York City, New York
Reviewed 6 September 2016

We had the distinct pleasure of staying here while attending a family function in the Richmond, VA area. The initial attraction was the offered rates - especially given the short amount of time we had to book - only later to be overshadowed by the clean rooms, comfortable bedding and warm hotel staff. Coming off the road we were a...

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Thank Gentlemenfirst
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Gentlemenfirst Thank you for taking the time to tell us about your stay. We are happy to know we could be of such great comfort to you after being disheveled from your travels. Your happiness and comfort is always our number one priority. Our apologies that you were not able to experience our swimming pool as it is under renovation....

Williamstown, New Jersey
Reviewed 6 September 2016

Jasmine, Monica, Savanna, Yukari and Yarilis were awesome.Jasmine made my checking in so pleasant and boy oh boy was I out of sorts when I arrived because of my travel. So sweet and understanding and Monica also offered where to go to eat because the bar was closed. Explained so well and I could walk right out the front door...

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Thank Patti P
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Patti P Thank you for taking the time to tell us about your stay. We are so happy to hear how wonderful our staff was during your stay. Jasmine, Monica, Savanna, Yukari, and Yarilis will be ecstatic to hear all the wonderful compliments. We truly enjoyed having you here and we look forward to seeing you soon.

Reviewed 4 September 2016 via mobile

Kudos to Dallas-chef, Joann and Beth-restaurant workers. Food was great, fresh and most importantly to me hot. Dallas went out of his way to accommodate my food needs. Joann and Beth did an excellent job in serving our large party (20) plus choose which wasn't an easy job. Great stay very clean and quiet 2nd stay here will come back...

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Thank Cathena S
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Cathena S Wow!! Thank you for taking the time to tell us how wonderful your event was. Dallas, Joann, and Beth will be so happy hear how satisfied you were with their services. Your happiness is always our first priority. It was a pleasure having you here and we look forward to seeing you soon.

Reviewed 4 September 2016 via mobile

The hotel was very clean and neat, this is the first hotel with attached dispensers with soap, shampoo, and conditioner. Rooms were at good temperatures and the bed was comfortable exceptional stay. Theses helpful people were : Yarilis, Monica, Deion, nermine, ken, Marie, Savannah and Beth!

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Thank Alex B
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Alex B Thank you for taking the time to tell us about your stay. It is a absolute pleasure to hear how wonderful our staff was. Your comfort and happiness is always our first priority and we are very happy to know we met your expectations. We truly enjoyed having you here and we look forward to seeing you soon.

Glen Allen, Virginia
Reviewed 31 August 2016

The Four Points was spotless and very well appointed. I attended a business event. The bar area was inviting and efficient. The food and buffet area was awesome and the food was superb. I was extremely impressed with the service of all of the staff members who were working hard to please everyone at the event and it was non-stop...

Review collected in partnership with this hotel
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Thank karenlarsen2016
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

K. Larson Thank you very much for taking the time to tell us about your event. We are ecstatic to hear that your business event went so well. Your happiness is always our number one priority. Our Four Points Staff truly enjoyed having you here and we look forward to seeing you soon. Thank you again for such a wonderful...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Where You Want to Be. In a fast-growing county in southeast Virginia, the Four Points by Sheraton Richmond is located among beautifully landscaped grounds, walking paths, and serene lakes. Despite our private setting, we are still conveniently situated just five minutes from two major shopping centers, 15 minutes from Richmond's lively downtown, and about 20 miles from Richmond International Airport (RIC). This great location puts city attractions like the University of Richmond and the Fan District just outside our door. All in One Place. Starting with the warm atmosphere of our lobby, we always have your comfort in mind. Make a splash in our indoor/outdoor pool, spend time with family and feed the ducks at our scenic pond, and enjoy an energizing workout in our fitness center. Enjoy delicious meals and drinks in our restaurant and lounge. For meetings and events of all sizes, we offer nearly 8,000 square feet of function space, and a business center provides support services. Home away from Home. Our inviting guest rooms and suites have everything you need for a great stay. Warm earth tones create welcoming environments for business and leisure guests alike. Take care of work at a spacious desk with High Speed Internet Access, relax in front of a flat screen TV, and get a good night's sleep in a Four Points signature bed. ... more   less 

Additional Information about Four Points by Sheraton Richmond

Address: 9901 Midlothian Turnpike, Richmond, VA 23235 (Formerly Sheraton Richmond Park South Hotel)
Region: United States > Virginia > Richmond
Price Range: ₹ 6,673 - ₹ 12,180 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Richmond 3.5*
Number of rooms: 194
Reservation Options:
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Also Known As:
Sheraton Richmond
Richmond Sheraton
Hotel Style:
#4 Green Hotel in Richmond
#18 Romantic Hotel in Richmond
#20 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Richmond staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Richmond staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Visit the restaurant.”
sheilag467, 13 Mar 2017 | Read review
“The hotel staff was awesome!”
fonebru, 12 Mar 2017 | Read review
“Lake view nice”
320stephaniew, 7 Feb 2017 | Read review
“The 7th floor is completely renovated.”
mrstmcguire, 29 Dec 2016 | Read review
“The rooms on back of the hotel offers a view of many ponds...almost a park like setting and you can walk around back there.”
gkswimdad, 29 Dec 2016 | Read review
5 of 5