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07/05/2017 08/05/2017
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    Extended Stay America - Richmond - W. Broad Street - Glenside - North

    6807 Paragon Place, Richmond, VA 23230
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    US$ 102*View Deal
    US$ 102*View Deal
    US$ 102*View Deal
    Traveller (27)
    Room & Suite (7)
    Dining (1)
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    Overview

    • Excellent43%
    • Very good22%
    • Average11%
    • Poor10%
    • Terrible11%
    Travellers talk about
    “broad street” (4 reviews)
    “west end” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Richmond - W. Broad Street - Glenside - North
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Reviewed 25 March 2016 via mobile

    Staying here for a few nights and I'm mightily disappointed with this place. This is the dirty cousin of their hotel across the way. The room is very basic, someone was supposed to bring plates and cups (it's been hours and nothing), I've seen the...More

    Helpful?2  
    Response from Manager_11525, General Manager at Extended Stay America - Richmond - W. Broad Street - Glenside - North

    I received a copy of your review, and wanted to take a moment to personally respond. The situation you described is unacceptable, and I sincerely apologize for your experience. Please know that guest safety is our first priority, and I will be taking steps to...More

    Reviewed 14 March 2016

    I stayed here for two nights. The only thing I enjoyed about my stay was the location was near everything and only a few minutes from the events that I was partaking in. The bed was not comfortable, room temperature was awful. There were no...More

    Helpful?2  
    Response from Manager_11525, General Manager at Extended Stay America - Richmond - W. Broad Street - Glenside - North

    Thank you for providing us with feedback about your stay. I appreciate your comments about our location; however, I sincerely apologize for the housekeeping issues you mentioned. In response to your feedback, we will work to ensure that our rooms are thoroughly inspected prior to...More

    Reviewed 18 November 2015

    This property in conveniently located near I-64. I stayed for three days. The property is well kept and the staff is friendly. It has adequate laundry and workout facilities. There are many places in the area for shopping and there are many restaurants. I recommend...More

    Helpful?1  
    Response from Manager_11525, General Manager at Extended Stay America - Richmond - W. Broad Street - Glenside - North

    Thank you for taking the time to provide us with your feedback. I’m thrilled that we were able to exceed your expectations! I truly appreciate your comments regarding our accommodating customer service and convenient location. Thank you again for your review. We look forward to...More

    Reviewed 11 October 2015 via mobile

    My family and I stayed here for 2 nights to attend a family cookout. My husband and I have timeshares and this is one of the hotels for the Richmond area. Reviews seemed decent, we decided to try it for ourselves. Front desk receptionist stepped...More

    Helpful?
    Response from Manager_11525, General Manager at Extended Stay America - Richmond - W. Broad Street - Glenside - North

    Thank you so much for posting a review of our property. I’m so glad to read that our staff provided you with friendly and prompt customer service. I truly appreciate your comments regarding our convenient location and fully equipped kitchens. I’m thrilled to hear that...More

    Reviewed 27 September 2015

    The hotel is very clean, safe, and basic although there is a little noise from the plumbing when those in nearby rooms turn on the showers or faucets. The staff is friendly. I would be willing to stay again but will also investigate other possibilities....More

    Helpful?1  
    Response from Manager_11525, General Manager at Extended Stay America - Richmond - W. Broad Street - Glenside - North

    Thank you for taking the time to write a review of your stay. I sincerely apologize for the billing issues you experienced. As this hotel’s manager, I can assure you that I have used your comments as a training tool to coach our front desk...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 87 - US$ 124 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (27)
    Room & Suite (7)
    Dining (1)
    Pool & Beach (1)
    Nearby
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    Questions & Answers
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    Room Tips
    "Be sure to ask for dishes, utensils, and pots and pans at checkin."
    Read review
    "Higher floor would be more quiet"
    Read review
    "The third floor has the best view--mine is over the pool! Not much noise at all!!"
    Read review
    "Don't choose a room at this hotel...I had two different rooms...both were not worth the money."
    Read review