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Richmond Marriott

Marriott HotelsUS$ 184*
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#20 of 81 Hotels in Richmond
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Richmond Marriott
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689 Reviews from our TripAdvisor Community

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There are newer reviews for Richmond Marriott
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Showing 686: English reviews
Charlotte, North Carolina
Reviewed 2 weeks ago

I travel almost every week year-in and year-out. I frequently stay at this Marriott in Richmond. For the business traveler, it is a very reliable hotel: well managed, everything works, mobile check-in... I recommend it.

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Helpful?
Thank mrlynnmcneal
Management response:

Dear mrlynnmceal, Thank you for your kind review as well as for choosing to stay at the Richmond Marriott Downtown during your time in the city. I am so pleased to see that we have been able to make your stay comfortable and effortless! We truly pride ourselves on our ability to provide a memorable experience for our guests and...

Richmond, Virginia
Reviewed 2 weeks ago via mobile

We had our conference the past 4 days at the Marriott. The location was easy to get to and there was plenty of parking, with a choice of the municipal lot and Marriott parking. The hotel looked lovely, the atmosphere was business appropriate. The staff was so gracious and caring. They constantly asked if they could get us anything, coffee,...

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Helpful?
Thank BCW514
Management response:

Dear BCW514, I want to thank you for taking the time to write such a wonderful review of the Richmond Marriott Downtown! We take great pride in providing exceptional service for our guests and conference attendees! I am beyond pleased to read that you enjoyed your time here with us. The safety of our guests is of the utmost importance...

Vienna, Virginia
Reviewed 3 weeks ago

This is a great hotel, very clean, quiet, comfortable and the staff is very friendly and helpful. I've stayed here regularly for business and it has become my home away from home. I always feel welcomed and ready to relax after a busy day. Also, it has a great location with multiple fantastic dinner options close by.

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Helpful?
Thank gerfern
Management response:

Dear gerfern, Thank you so much for taking the time to write such an excellent review of the Richmond Marriott! We strive to provide excellence for our guests and I am so happy to see that you have enjoyed your time here with us. I hope we are fortunate enough to welcome you back and so we have the chance...

Jacksonville, Florida
Reviewed 3 weeks ago

The staff is always friendly, and the room service is one of my favorites. I stay here constantly for work, and have also hosted events here. The restaurant/bar is a nice addition being right downstairs. The beds are comfy/typical Marriott bedding. The hotel is also large enough, you can usually get a quiet room away from the activity.

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Helpful?
Thank Stephanieissomewhere
Management response:

Dear Stephanieissomewhere, Thank you for choosing to stay at the Richmond Marriott Downtown and for your wonderful review! We truly pride ourselves on our ability to create a memorable experience for our guests and I am beyond pleased we were able to do so for you! I hope we have the opportunity to welcome you back so that we can...

Reviewed 3 weeks ago

Our family (including twin 1-year-olds) stayed over the Thanksgiving holiday and it was the perfect place. Very comfortable beds and rooms, and the staff was so helpful! It was great to have refrigerator in the room. I would definitely go back.

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Helpful?
Thank Jillian W
Management response:

Dear Jillian W, Thank you for taking the time to write such a great review and for choosing the stay the Richmond Marriott Downtown during your time in the city. I am so pleased to see that you enjoyed your time here and that our guest rooms suited you during your stay! I hope we have the chance to welcome...

Decatur, Texas
Reviewed 3 weeks ago

I enjoyed my stay at the Richmond Marriott. I was here for about 3 weeks on business and the staff were pretty friendly. The downfall was no microwave in my room, but I was able to live with it. I really enjoyed the fact that I could get a fruit platter at the restaurant for only $5. That's not always...

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Helpful?
Thank kionnam2017
Management response:

Dear kionnam2017, I want to thank you for taking the time to write such a kind review of the Richmond Marriott Downtown! We truly pride ourselves on our ability to provide exceptional service for our guests and I am pleased to read that you were able to experience that. Please stop by the front desk or call ahead so that...

Reviewed 4 weeks ago

The staff at this hotel are about the best Professional in the industry. Friendly, welcoming and very professional. From the sales team led by Nicky and Tim, to the Bellman's stand, front desk and concierge lounge(Dawn), they are amongst the nicest people you will ever meet. Clean, modern design, welcoming, great food,and simply wonderful people. I stay loyal to the...

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Helpful?
Thank Forbi M
Management response:

Dear Forbi M, Thank you so much for taking the time to write such a wonderful review of the Richmond Marriott! I am beyond pleased to read about your experience here and that we were able to provide you with such a memorable stay. I have shared your kind words with our staff and we look forward to the opportunity...

Detroit
Reviewed 16 April 2017

The service at the hotel, from the concierge Phil, who actually called a store and waited on hold to see if they had an item I was looking for; to Dawn in the Executive Lounge who was bubbly energetic and most helpful. The hotel is in a great location within walking distance to numerous restaurants; and in the heart of...

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Helpful?
Thank JollyTravelerDetroit
Chad L, Manager at Richmond Marriott, responded to this review

Hello JollyTravelerDetroit, Thank you so much for taking the time to wriete a review of your lasty stay here at the Richmon Marriott. I am so glad to hear that overall you enjoyed your stay and took note of two amazingf associates, Dawn and Phil! We are so luck to have such an amazing team here at the Marriott and...

Michigan
Reviewed 13 April 2017

Currently staying at the Richmond Marriott for business - while the room is decent and the location is good, it's really nothing special. I'm really disappointment in the room service. Fairly certain the eggs are fake because they taste disgusting. Fake as in coming from a box or powdered. At $20-25 for breakfast I expect better. Maybe if I was...

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Helpful?
Thank sweetbean05
Management response:

Sweetbean05, Thank you very much for taking the time to rate your recent experience at the Richmond Marriott Downtown. We were happy to hear you enjoyed our hotel's location and rooms but troubled to hear about your experience with Room Service. We are very sorry to hear about the issues you experienced at breakfast; we will be taking time to...

Virginia
Reviewed 12 April 2017

I stayed the first week of April. I was at a conference and requested a handicapped room due to recent foot surgery. The rooms were not ready for the majority of the attendees when we began arriving around 2:30 pm; I had to wait until 6, checking my luggage, again confirming the handicapped room.. Then after waiting in line and...

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Helpful?
Thank Nav1go
Chad L, Manager at Richmond Marriott, responded to this review

Hello, Thank you so much for taking the time to post a review of your stay here at the Richmond Marriott. I understand your frustration with the items you mentioned and I share that same frustration. Please be assured that the issues that you encountered with your stay have been addressed and my team has taken action to ensure the...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
T-Miller's Sports Bar & Grill
T-Miller's Sports Bar & Grill
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated in the heart of downtown, the newly renovated Richmond Marriott offers a blend of luxury and Southern charm. Guests entering this award-winning hotel in downtown Richmond will enjoy prime location within steps of the Richmond Coliseum, the State Capitol Building, and CenterStage Theater, while being connected to the Greater Richmond Convention Center via skywalk. Guests will be greeted with a warm welcome to a stylish lobby that is highlighted by modern decor, a Starbucks Coffee Shop, and a concierge desk. The well-appointed guest rooms and suites offer stunning city views, Marriott's signature Revive(R) bedding, and flat-screen TVs with premium cable. The onsite T-Miller's Sports Bar & Grill provides a delicious menu of American favorites combined with craft beer and signature cocktails. Guests looking to head out for the evening can start off the night at the lobby's Liberty Bar, and take the complimentary shuttle to a number of diverse dining and entertainment venues. With over 26,000 sq. Ft. Of newly-renovated event space, this hotel also provides an excellent destination for hosting business meetings, corporate conferences, and wedding receptions in Richmond. Whether you are staying for business or taking a weekend getaway, the Marriott hotel is the perfect choice for your next trip to Richmond, VA. ... more   less 

Additional Information about Richmond Marriott

Address: 500 E Broad St, Richmond, VA 23219-1812
Region: United States > Virginia > Richmond
Price Range: ₹ 11,082 - ₹ 20,478 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Richmond Marriott 3.5*
Number of rooms: 410
Reservation Options:
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Also Known As:
Richmond Marriott Hotel Richmond
Marriott Richmond
Hotel Style:
#16 Romantic Hotel in Richmond
#17 Business Hotel in Richmond
#18 Family Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Richmond Marriott staff and other travellers.
6 questions
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Rutherford, New Jersey
over a year ago
Albany, New York
over a year ago
New York City, New York
over a year ago
Radford, Virginia

See all questions (6)

Questions? Get answers from Richmond Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on an upper floor with a beautiful view and large wall to wall windows.”
melneric, 18 May 2017 | Read review
“High up is quieter”
Dools12, 16 May 2017 | Read review
“I always ask for a high floor for a view of downtown Richmond.”
Stephanieissomewhere, 4 May 2017 | Read review
“Upper floors are quieter and rooms are very spacious”
forbim, 27 Apr 2017 | Read review
“High floors (on the "even side") have great views of the city and river”
DoodahMike, 4 Jan 2017 | Read review
5 of 5
Marriott Hotels
US$ 184* /night
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TripAdvisorUS$ 184
Hotels.comUS$ 184
Expedia.comUS$ 184
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Prices are for 1 room, 2 adults
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