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Hyatt Place Richmond / Arboretum

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Traveller (30)
Dining (15)
Room & Suite (10)
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Overview
  • Excellent50%
  • Very good28%
  • Average13%
  • Poor6%
  • Terrible3%
Travellers talk about
“outdoor pool”(8 reviews)
“sitting area”(9 reviews)
“two double beds”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (500)
There are newer reviews for Hyatt Place Richmond / Arboretum
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Traveller rating
243
143
67
30
16
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Time of year
LanguageEnglish
243
143
67
30
16
Show reviews that mention
All reviewsoutdoor poolsitting areatwo double bedspull out sofalacrosse tournamentnice hotelclean towelsrooms are largebreakfast barup to datebusiness travelmini fridgea great staywould stay here againfree breakfasthotel roomfront desk clerk
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81 - 85 of 499 reviews
Reviewed 26 July 2017

Nice quiet setting. Room clean and up dated. Staff was friendly. This hotel in an office park. Has pool,restuarant and fitness room. Safe area. You have to drive to dinner if you do not eat on site. Would stay again.More

Review collected in partnership with Hyatt Hotels
Thank Q5820YDrobertp
Management response:Responded 2 August 2017

Dear Q5820YDrobertp, I appreciate the great review. Our hotel is located in a nice secluded area but there is much to do. We offer a lot of great amenities and our guests love them all. Thank you for the great review. I hope to have...More

Reviewed 25 July 2017

We had a great stay at this hotel this past weekend. Had two rooms and they both were clean and comfortable. The staff was very helpful and friendly. My adult children wanted to adopt Marissa into the family. She is a great front desk clerk...More

Thank SharonCannon
Management response:Responded 2 August 2017

Dear SharonCannon, Thank you for the great review and for choosing the Hyatt Place Richmond/Arboretum. Our hotel is a great place for a weekend getaway as there is much to do in the surrounding area. Marissa is great with our guests. She will ensure our...More

Reviewed 25 July 2017

Great place for visit in the area! Good location with expressway and shopping near by. The staff was great especially the breakfast attendant. We had trouble with the Electronic key which seems to be a recurring problem but the maintenance staff quickly resolved the issue....More

Review collected in partnership with Hyatt Hotels
Thank Cynthia B
Management response:Responded 1 August 2017

Dear cynthiabA6643AH, Thank you for taking the time to review our hotel. I am pleased we were able to quickly resolve your issue. Guest satisfaction is always our goal. I appreciate the wonderful comments on our breakfast team. Their hard work does not go unnoticed....More

Reviewed 23 July 2017

This hotel has changed my mind about hotels! The staff was like family, and the rooms were so clean and comfortable! Totally felt like a five star hotel! I was there with my husband and six children, and we felt very cared for. I highly...More

Review collected in partnership with Hyatt Hotels
Thank lisasO234KN
Management response:Responded 31 July 2017

Dear lisas0234KN, What a review! It is nice to know we changed your mind about hotels. That really says a lot. Our team is a family and when someone stays with us they become a part of the family as well. Our hotel has everything...More

Reviewed 22 July 2017

We had an excellent experience with our stay. It started upon checking in, if you stay here I hope you have the pleasure and the opportunity to meet Matthew. From the moment you walk in he greets you with such a great personality and smile....More

Review collected in partnership with Hyatt Hotels
Thank kimkC4927IR
Management response:Responded 31 July 2017

Dear kimkC4927IR, I appreciate the great review! The Hyatt Place Richmond/Arboretum is known for its customer service. One will always be treated as family when staying at our hotel. Matthew has the gift for remembering each and every guest by name. He will ensure each...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Room Service
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Room Service
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Concierge
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Outdoor pool
Details
Price range
US$ 110 - US$ 201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Best Value Hotel in Richmond
#20 Family Hotel in Richmond
#24 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$ 110 - US$ 201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Best Value Hotel in Richmond
#20 Family Hotel in Richmond
#24 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (30)
Dining (15)
Room & Suite (10)
Pool & Beach (3)
Business Centre & Event Rooms (4)
Questions & Answers
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27 December 2017|
Answer
Response from Q5820YDrobertp | Reviewed this property |
I believe $75.00 is the fee. There is weight limits. I am not sure what that would be
0
Votes
Amber_Motley721
6 September 2017|
AnswerShow all 2 answers
Response from Luis C | Reviewed this property |
It should take you about 6 hours via I-95 N or 6.5 hours if you go via Charlotte (I-77 then I-85). If you are not in a hurry, the second route has better sightseeing/lunch-stop options. If you like BBQ and leave... More
0
Votes
Room Tips
"If you don't need a handicap room (our was one) don't take one."
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"Make sure there are no prior maintenance issues in your room"
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"We stayed on the third floor very quiet ."
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"Ask for a 6th floor room and get down early for the free-for-all breakfast!"
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