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Hyatt Place Richmond / Arboretum

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Hyatt Place Richmond \/ Arboretum
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310 Reviews from our TripAdvisor Community

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Showing 310: English reviews
Acton, m
1 review
Reviewed yesterday NEW

My daughter and I were in over thanksgiving for a field hockey tournament. The hotel can clean and comfortable. Just wished there was more within walking distance for meals. We both enjoyed or stay away even though we were away from family over thanksgiving.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank nancydI8360XM
Orlando
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

I commend the staff on their friendliness in greeting our arrival as well as during our stay, however, we were placed near the elevator and we had payed extra (for an upper floor). The guests were extremely noisy and our room seemed cramped with three people (we had a king with a gold out bed) The bathroom was clean and... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Hu20
Management response:

Thank you for choosing to stay with us at the Hyatt Place Richmond/Arboretum. We are sorry to hear your room was in a poor location, however, we are so pleased to hear you enjoyed our amenities. We would love for you to come back to stay with us. Thank you again for choosing Hyatt Place! Enjoy the rest of your... More 

Boone, North Carolina
1 review
Reviewed 4 days ago NEW

Large semi-divided room and nice free breakfast. Enjoyed our visit for family thanksgiving. Quick check in and checkout. Clean room and breakfast area. TV reception was not very good on most channels.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank herseyf
Management response:

Thank you for choosing to stay with us at the Hyatt Place Richmond/Arboretum. We are so pleased to hear you enjoyed our amenities. We are working on getting our media corrected for your next stay. We would love for you to come back to stay with us. Thank you again for choosing Hyatt Place! Enjoy the rest of your Holidays!... More 

Watertown, New York
1 review
Reviewed 5 days ago NEW

Other than checking in our stay was very nice. I had reserved 3 rooms with double queen beds. When we arrived we were told that those rooms were not available and that we could have rooms with a single king bed. This was not acceptable to us. We were traveling with families and needed the two beds in at least... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Amy B
Management response:

Thank you for choosing to stay with us at the Hyatt Place Richmond/Arboretum. We would like to formally apologize for not being able to accommodate the rooms you had reserved for your stay. However, we are glad that we were able to make you comfortable during your stay. Unfortunately, this was an inventory issue. This is an issue that is... More 

Syracuse, NY
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 days ago NEW

We stayed here for three nights. When we walked into our room, my husband thought we must have gotten the wrong one because it was so nice! The room is very large, with a kitchenette, seating area with large comfy sofa, swiveling large tv, huge bed and large bathroom area. And all for under $100 a night when I booked... More 

Helpful?
Thank CMTravelers
Management response:

Thank you for chosing to stay with us at the Hyatt Place Richmond/Arboretum. Although we are not directly in the city, we are convient to many shops and restaurants. We are so pleased that you enjoyed your stay with us! We hope that you choose to stay with us again! Thank you again for choosing Hyatt Place! Enjoy the rest... More 

Henderson, North Carolina
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Easy checking and check out process. Rooms were clean and breakfast is provided. Coffee available at all times and light snacks were available for a few $. Rooms are comfortable with mini fridges and counter with sink.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank JacamoJ
Management response:

Thank you for chosing to stay with us at the Hyatt Place Richmond/Arboretum. We are so pleased to hear you enjoyed our amenities. We would love for you to come back to stay with us. Thank you again for choosing Hyatt Place! Enjoy the rest of your Holidays! Hyatt Place Richmond/Arboretum More 

Ocala, Florida
1 review
Reviewed 1 week ago

This was a very nice quiet hotel. The location is great, we were central to alot of areas. The rooms and grounds are clean and very pleasant.T he breakfast buffet is fresh and tasted good. Fun eclectic mix of music in the lobby. Highly recommend.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank T6816QDjeffreys
Management response:

Thank you for chosing to stay with us at the Hyatt Place Richmond/Arboretum. We are so pleased to hear you enjoyed our amenities and food. We would love for you to come back to stay with us. Thank you again for choosing Hyatt Place! Enjoy the rest of your Holidays! Hyatt Place Richmond/Arboretum More 

Level Contributor
5 reviews
Reviewed 2 weeks ago via mobile

The rooms here at the Hyatt Place Richmond/Arboretum are nice and comfy. The Front Desk staff are very accomodating. I make several room request and they always manage to get me want I would like. This is nice that experience. This is the third time I have stayed here in the past 4 months and when I am here it... More 

Helpful?
Thank Amber N
Management response:

Thank you for choosing to stay with us at the Hyatt Place Richmond/Arboretum. We are so pleased to hear you feel at home with us. We absolutely enjoy having you with us. We would love for you to come back to stay with us. Thank you again for choosing Hyatt Place! Enjoy the rest of your Holidays! Hyatt Place Richmond/Arboretum More 

Staunton, Virginia
1 review
Reviewed 2 weeks ago

The stay was average, we had issues with water temp. In the shower not getting hot. The TV had very few HD channels so the picture was not good. The cleanliness of the lounge area was poor. The staff friendliness was mediocre

Review collected in partnership with Hyatt Hotels

Helpful?
Thank L5520VObrianb
Management response:

Thank you for choosing to stay with us at the Hyatt Place Richmond/Arboretum. We would like to formally apologize for not being able to make you comfortable during your stay. However, we do greatly appreciate your feedback. We will be investigating on all those issues, so they will resolved for your next visit. We hope that you choose to stay... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Richmond / Arboretum

Address: 201 Arboretum Place, Richmond, VA 23236 (Formerly AmeriSuites)
Region: United States > Virginia > Richmond
Price Range: ₹ 6,361 - ₹ 12,243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Richmond / Arboretum 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt
Hotel Style:
#23 Family Hotel in Richmond
#24 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Richmond / Arboretum staff and other travellers.
3 questions
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over a year ago

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Questions? Get answers from Hyatt Place Richmond / Arboretum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the top floor and heard music in the hall initially; however, once I shut the door,it was quiet.”
 of 5 bubbles RevSanWill, 26 Sep 2016 | Read review
“Get a top floor room that does not face the main road that runs behind the hotel.”
 of 5 bubbles GeorgiaGal09, 20 Sep 2016 | Read review
“The wifi is the worst I've experienced since the 1990s it was so slow it was ridiculous”
 of 5 bubbles michellehF8320CW, 23 Jul 2016 | Read review
“Don't go on the first floor.”
 of 5 bubbles colleenm26, 9 Jun 2016 | Read review
“No proper views”
 of 5 bubbles 392riyaa, 11 Mar 2016 | Read review
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