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Courtyard Richmond Northwest/Short Pump

CourtyardUS$ 129*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Courtyard Richmond Northwest\/Short Pump
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122 Reviews from our TripAdvisor Community

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Showing 121: English reviews
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North Arlington, New Jersey
Reviewed 4 weeks ago

Nice but dated hotel. They have recently redone the rooms as well as the lobby/restaurant area. Like the Residence Inn next door its a bit off the beaten path but if you have car you should be fine. Fitness center is small but they allow you to work out at the American Family Gym (24 hours) a few miles away.

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Helpful?
1Thank Frank P
Virginia Beach, Virginia
Reviewed 21 March 2017

We spent two nights in this hotel. Starting with check in excellent service by staff, any staff working made eye contact and greeted us with a smile. Rooms were clean. We stayed there for a soccer tournament and there was no playing or running in hall allowed. They had security that kept the noise level down. It was appreciated.

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Helpful?
Thank Soccercupcake
Ashburn, Virginia
Reviewed 15 March 2017

I stay here regularly for business. Rooms are always neat, hotel staff is alway friendly. In general a very quiet hotel. The location is very convenient to plenty of restaurants. This location is of the quality and consistency that I expect from Courtyard.

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Helpful?
Thank RJNe289
Dallas, Texas
Reviewed 13 March 2017

Clean hotel. There was several buses full of kids staying at the hotel and did not hear any noise, great insulation!! the hotel staff treated me like a platinum guest. friendly and clean place. i would stay here again. Fast internet as well.

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Helpful?
Thank bdist2000
Inver Grove Heights
Reviewed 27 October 2016

We stayed here for 2 nights. We picked the hotel based on the airport shuttle and pool available. The pool are was clean, but the minute you walked into the area, our eyes burned from the amount of chlorine in the pool and hot tub. We could only stand being in there for 15 minutes and then had to go...

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Helpful?
1Thank lewisdp
Beverly B, Manager at Courtyard Richmond Northwest/Short Pump, responded to this review

Good day, I am sorry for the inconveniences of your recent stay, however; our hotel does not have an airport shuttle and according to the date you gave, our pool was down for maintenance and up keep. We appreciate your business. Sincerely, Beverly

Coral Springs, Florida
Reviewed 17 October 2016 via mobile

This is a nice Marriott Courtyard. Sade at the front desk will greet you with the most welcoming smile you could ask for. Our room was very clean and so was our conference room. They have lots of shopping and restaurants nearby which makes it very convenient.

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Helpful?
1Thank Ron D
Beverly B, Manager at Courtyard Richmond Northwest/Short Pump, responded to this review

Thank you for your comments. We appreciate your business and look forward to serving you in the near future. Sincerely, Beverly

Bucharest, Romania
Reviewed 28 September 2016 via mobile

Free parking, spacious & clean rooms. The windows did not open and the room smelled a little moist. The ceiling in the bathroom was peeling. There were no shelfs to put clothes on, just a handfull of hangers... When we left, the hallway was blocked by carts with towels and other stuff and the guy exiting one room looked at...

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Helpful?
1Thank nico84ro
Jordan C, Manager at Courtyard Richmond Northwest/Short Pump, responded to this review

Dear nico84ro, Thank you for taking the time to share your feedback regarding your recent visit to the Courtyard Richmond Northwest/Short Pump. Please accept our sincere apology for the issues you experienced during your stay. Rest assured that we have spoken with our housekeeping and engineering team to ensure these issues are avoided in the future. At the same time,...

Norfolk, Virginia
Reviewed 26 September 2016

The overall stay was good, but noisy. I checked in on the Marriott app around 10am, my room was ready by 10:30am. Upon arrival, out of curiosity, I asked if the balconies were functional or just for show. The clerk responded functional and reassigned me a room with a balcony. Once in the room, it started to rain which turned...

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Helpful?
1Thank TSH74
Clifton Park, New York
Reviewed 23 September 2016

The property is clean, well maintained and centrally located. However, as an elite platinum member, I am disappointed. I have stayed at the property at least 10 times in the last 6 months for business, and was only upgraded once (and I had to request this at check-in). Normally, I am placed in a normal room, with little input. They...

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Helpful?
Thank foxwoods12345
Beverly B, Manager at Courtyard Richmond Northwest/Short Pump, responded to this review

Good day Foxwood, Thank you for your comments. Thank you also for your Platinum Elite membership with Marriott Rewards. Platinum members get to choose their gift at check in. These gifts do include our market sundry items. Upgrades are done according to availability. Please accept my sincere apologies for the inconvenience. We appreciate your business. Sincerely, Beverly

Reviewed 15 August 2016

Check in was quick. The man that checked us in was very nice. He worked the night of August 12th. I wish I could remember his name. The room was nice and very clean. The bed was very comfy. The only problem we encountered was the air conditioner unit was broke in our room. I kept lowering the temperature but...

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Helpful?
Thank ashlogbretav

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Richmond Northwest/Short Pump

Address: 3950 Westerre Pkwy, Richmond, VA 23233 (Formerly Courtyard by Marriott Richmond Northwest)
Region: United States > Virginia > Richmond
Price Range: ₹ 7,453 - ₹ 13,299 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Richmond Northwest/Short Pump 3*
Number of rooms: 154
Reservation Options:
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Also Known As:
Courtyard By Marriott Richmond Northwest Hotel Richmond
Courtyard Richmond Northwest
Richmond Marriott
Richmond Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Richmond Northwest/Short Pump staff and other travellers.
1 question
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Washington DC, District of Columbia
5 months ago

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Questions? Get answers from Courtyard Richmond Northwest/Short Pump staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with king bed and sofa sleeper had balconies.”
Soccercupcake, 21 Mar 2017 | Read review
“Stay away from 235 (right above a popular side entrance where the door is continously being slammed).”
TSH74, 25 Sep 2016 | Read review
“Easy in d out on the interstate.”
779saundrah, 17 May 2016 | Read review
“Ask for Ernie,Bryan or Beverly”
dapperdons, 8 Jan 2016 | Read review
“A room at the end of the hallway, away from the elevator and quieter; and closer to the stairs, would be my ideal room choice.”
Michele_M90, 9 Dec 2014 | Read review
5 of 5
Courtyard
US$ 129* /night
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TripAdvisorUS$ 129
Booking.comUS$ 129
Expedia.comUS$ 129
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Prices are for 1 room, 2 adults
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