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Delta Hotels by Marriott Richmond Downtown

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Traveller (160)
Room & Suite (100)
Dining (9)
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Overview
  • Excellent50%
  • Very good29%
  • Average12%
  • Poor5%
  • Terrible4%
Travellers talk about
“front desk”(190 reviews)
“james river”(50 reviews)
“shuttle service”(56 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,010)
There are newer reviews for Delta Hotels by Marriott Richmond Downtown
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All reviewsfront deskjames rivershuttle servicevan driverparking garagebreakfast buffethotel shuttlecanal walkexcellent customer servicefree shuttlechecking inshockoe slipconvention centertomastamascrownwalton
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201 - 205 of 996 reviews
Reviewed 27 November 2016 via mobile

Pleasantly surprised at a great view of James River from the room window. Helpful people both at reception and restaurant. The room, air conditioner in particular, was sort of outdated. But it's not uncommon in many other hotels. Overall, good value hotel.

Thank wakanan
Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 27 November 2016

Wakanan, we are appreciative that you took the time to provide your recent feedback. We are working to update our hotel and truly are thankful for your feedback. Please return soon and enjoy our great view in RVA.

Reviewed 23 November 2016

I stayed the night during a convention in the Richmond Convention Center and found the room quite large and luxurious; we had the corner room which was really fun! We were on the 12th floor, but the elevator was quick and the rooms were well-furnished....More

Thank Pen G
Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 26 November 2016

Thank you Pen G for taking the time to provide your recent review of your stay. Please return again for another great stay.

Reviewed 23 November 2016 via mobile

We picked this hotel because of previous luck with the crown plaza brand and it was competitively priced for the area. Just one night. The bed, omg, we slept so good. It was a king and it felt perfect. The bath had been renovated and...More

Thank CmonTryIt
Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 23 November 2016

Thank you for you recent review of our hotel. Our Riverside View over looking the James River has become a hit. Again thank you and please return again soon for more!

Reviewed 22 November 2016

My best friend and I went to a convention in Downtown Richmond & stayed at the Crowne Plaza. The people who worked there were exceptional! Friendly & genuine as well! Our shuttle driver Tamas was awesome! He knew the city, the various restaurants & knocked...More

Thank Joanne S
Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 23 November 2016

Thank you Joanne S for taking the time to comment on your recent stay. A Fantastic Weekend is what you deserve! Again thank you for the feedback and please return again soon.

Reviewed 22 November 2016

Erica and Wyatt are super. Wyatt dealt with unhappy guest better I would have. I was waiting for spouse. Erica is friendly and welcomed us to the hotel. Pat both in house keeping are super. We wanted more coffee. Nicest staff I have ever met...More

Thank VAGirl1
Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 23 November 2016

Thank you VAGirl1, we realize that we have a staff that sincerely cares. They take pride in providing southern hospitality. Our staff will be excited to hear your feedback and comments. again thank you for sharing. Please return again soon.

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 167 - US$ 381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Richmond
#13 Romantic Hotel in Richmond
#13 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 167 - US$ 381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Richmond
#13 Romantic Hotel in Richmond
#13 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (160)
Room & Suite (100)
Dining (9)
Pool & Beach (5)
Business Centre & Event Rooms (5)
Questions & Answers
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cklamesa
26 March 2018|
AnswerShow all 6 answers
Response from JRCOM | Reviewed this property |
I'm sorry for the delay in responding. There is a parking garage on site. I'm not sure of the fee. On the weekends there is free street parking. The hotel staff was very helpful directing us to the street parking.
0
Votes
U6318KDpat
22 February 2018|
AnswerShow all 2 answers
Response from bgwalton7 | Reviewed this property |
Yes, I concur; going above and beyond to take care of the guests is standard operating procedure at this hotel. Enjoy your stay!
0
Votes
MG142
7 February 2018|
AnswerShow all 3 answers
Response from U6318KDpat | Reviewed this property |
Shuttle runs from 6am to 11 pm. Three vans. All have great drivers - Ed, Tomas, Cory.
0
Votes
Room Tips
"Get one at the Richmond Marriott and not at the Delta"
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"Ask for a river view or a city View - depending on what you like."
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"Ask for river view."
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"Odd-numbered room. The higher up the better view of the James River."
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