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Residence Inn Richmond West End

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Traveller (49)
Room & Suite (46)
Dining (4)
Overview
Hotel website
2121 Dickens Rd, Richmond, VA 23230-2003 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star accommodation
Additional information
Visit Hotel Website
Offers from Residence Inn Richmond West End
Special Offer: Member Rates
Hotel packages
Hotel deals
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (180)
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178 results
Traveller rating
65
68
22
18
5
Traveller type
Time of year
LanguageEnglish
65
68
22
18
5
Show reviews that mention
All reviewsthe penthousefull kitchensized kitchenqueen bedcounter spacehome away from homehot oatmealquiet at nightan older propertyan extended stayquiet locationfree breakfastmarriott propertiesmain buildingstayed nightsbreakfast was delicioushousekeeping staff
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1 - 5 of 178 reviews
Reviewed 6 August 2018

I am so disappointed. Rather than rant I'l just list what the experience was like. 0. We missed the turn into the property because the sign was covered (purposely) with a green plastic bag. LOL!! We totally missed where to turn and thought the gps...More

Thank JClarkWOW
Response from RIRICWEGM, General Manager at Residence Inn Richmond West EndResponded 6 August 2018

Dear JClarkWOW, First, I want to thank you for your feedback as whether good or bad, I appreciate any feedback that we receive in order to assist the hotel in providing each guest with a rewarding experience. I would also like to apologize for the...More

Reviewed 4 August 2018

The front desk staff was very friendly and helpful. The room was clean and big with space to move around .fridge, microwave , plates , glasses etc.. The breakfast was good and staff worked hard to keep everything filled and respond to quest requests. You...More

Thank Chloeh114
Response from RIRICWEGM, General Manager at Residence Inn Richmond West EndResponded 6 August 2018

Dear Chloeh114, Thank you for sharing your experience at the Residence Inn Richmond West. We appreciate your kind words in reference to the staff and the amenities. We try our best to ensure that each guest has a rewarding experience while staying at the Residence...More

Reviewed 9 July 2018 via mobile

I was driving home to Connecticut from South Carolina after a Fourth of July visit. I booked this place while I was at a rest stop. I main building looked quaint in the picture, so I went with it. I was amazed at how it...More

Thank Christine G
Response from RIRICWEGM, Front Office Manager at Residence Inn Richmond West EndResponded 10 July 2018

Hello, Thank you for filling out our survey concerning your stay here with us. We are happy that you choose is as your place of lodging. Our staff takes pride in assuring that our guests' have the best experience always. We hope when your travels...More

Reviewed 24 June 2018 via mobile

This property is exactly what you expect from a Residence Inn. Bed was comfortable, plenty of space, both living room and bedroom had a TV. Breakfast was just okay but did the job. Plenty of parking and rate was reasonable.More

Thank K S
Response from RIRICWEGM, General Manager at Residence Inn Richmond West EndResponded 6 August 2018

Dear K S, Thank you for selecting Residence Inn Richmond West. We appreciate the good feedback from your stay us. We strive to provide each guest with a memorable experience each time they stay at the Residence Inn Richmond. If your travels bring you back...More

Reviewed 31 March 2018 via mobile

We stayed here over the Easter weekend and were very disappointed. Unfortunately everywhere else was sold out due to the soccer tournament or we would have moved. Our “non-smoking” room smelled like smoke and we didn’t have hot water. At 10 pm they sent someone...More

Thank Lisa T
Response from RIRICWEGM, Front Office Manager at Residence Inn Richmond West EndResponded 4 April 2018

Helllo, I first want to sincerely apologize for any inconveniences that you may have experienced during your stay here with us. I see that we have definitely fallen short of your expectations of our property. Having to pack up in the middle of the night...More

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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Tennis Court
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
80
Price range
US$ 122 - US$ 191 (Based on Average Rates for a Standard Room)
Also Known As
Residence Inn Richmond West End Hotel Richmond
,
Richmond Residence Inn
Location
United States > Virginia > Richmond
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
80
Price range
US$ 122 - US$ 191 (Based on Average Rates for a Standard Room)
Also Known As
Residence Inn Richmond West End Hotel Richmond
,
Richmond Residence Inn
Location
United States > Virginia > Richmond
Photos
Traveller (49)
Room & Suite (46)
Dining (4)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
Fooder P
15 October 2017|
AnswerShow all 3 answers
Response from RICIN_12 | Property representative |
Hello! Our property is not far from I-95, only about 10-15 minutes. When coming south on I-95, you would take exit 84B to merge on I-295, followed by taking exit 53B to merge onto I-64 East. you would only stay on I-64... More
1
Vote
382kimberlyt
30 July 2017|
AnswerShow all 2 answers
Response from 95lizr | Reviewed this property |
I think the pool was till 11pm I would suggest calling the front desk to request a room, they are very accommodating
1
Vote
Colleen H
9 January 2015|
Answer
Response from Anne A | Reviewed this property |
pricing is comparable to other similar locations, and if you don't wish to go out to eat at night alone - I am a female business traveler, and getting room service is so anti-social, and expensive, but here, the evening... More
0
Votes
Room Tips
"Ask for the newly renovated rooms."
Read review
"Location was Great."
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"Upper level if staying in a single level room. Some rooms have 2 levels too."
Read review
"We like rooms in buildings 6,7,& 10. No elevators, so we requested a first floor."
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