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24/12/2017 25/12/2017
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    Residence Inn Richmond West End

    2121 Dickens Rd, Richmond, VA 23230-2003
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    24/12/2017 25/12/2017
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    US$ 124
    US$ 111
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    Traveller (49)
    Room & Suite (33)
    Dining (1)
    Overview
    • Excellent41%
    • Very good36%
    • Average12%
    • Poor9%
    • Terrible2%
    Travellers talk about
    “full kitchen” (10 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (172)
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    1 - 5 of 171 reviews

    Reviewed 2 weeks ago

    Early Residence Inn edition that desperately needs remodel. Room had ants and other insects. Small lobby area for breakfast so hard to eat with family. Located in a transitional area. Room wasn't ready on time.More

    Thank jason j
    Response from RIRICWEGM, Front Office Manager at Residence Inn Richmond West EndResponded 2 weeks ago

    Hello Jason J, I want to sincerely apologize for any inconveniences that you may have experienced during your stay here. We are a hotel family that will go over and beyond to make sure our guests are happy. We are currently under renovation at this...More

    Reviewed 3 weeks ago

    Book for an overnight stop on the way to Myrtle Beach. Quick check-in. Upgraded to a suite at check-in, which was greatly appreciated after 6 hrs of driving. Denny's restaurant nearby (they deliver). Wonderful hot continental breakfast offered. Ample parking.More

    Thank Pat B
    Response from RIRICWEGM, General Manager at Residence Inn Richmond West EndResponded 3 weeks ago

    Dear Pat B, Thank you very much for the kind words. We aim to exceed the expectations of all of our guests and I am delighted to hear that we were able to accomplish our goal on that with you. We look forward to welcoming...More

    Reviewed 3 November 2017 via mobile

    I️ stayed here from 10/30-11/1 to have a comfortable spot for my toddler as he recovered from tonsil/adenoid surgery. I️ reserved the 1 Br Penthouse Loft , I️ called for early check in at 1pm but the room wasn’t ready yet, however 45 mins later...More

    Thank Kinlee S
    Response from RIRICWEGM, General Manager at Residence Inn Richmond West EndResponded 5 November 2017

    Dear Kinlee S, Thank you so much for your kind words and of course for staying with us. We are delighted that you chose us and that you will recommend our facility to other visiting family and friends coming to the Richmond area. In reference...More

    Reviewed 30 October 2017

    Stayed here for one night to visit the University of Richmond. We got a basic suite and it had a full kitchen, sofa bed and TV, desk, bed and bathroom. Very spacious and clean but basic. The room was newly remodeled and the sofa bed...More

    Thank Shaggsmyman
    Response from RIRICWEGM, Front Office Manager at Residence Inn Richmond West EndResponded 1 November 2017

    Hello Shaggsmyman, Thank you for filling out the survey concerning your stay here with us. We are glad you had the opportunity to experience our newly renovated room. A lot of our guests miss the small closet behind the entrance door that holds the linen...More

    Reviewed 15 August 2017 via mobile

    In town for a sporting event. Our room was near the pool as requested. Room was very clean and spacious. Breakfast was great . Pool was great for the kids. Noise level was low. Building exteriors need some updating and painting, but that did not...More

    Thank 382kimberlyt
    Response from RIRICWEGM, General Manager at Residence Inn Richmond West EndResponded 18 August 2017

    Dear 382Kimberlyt, Thank you so much for allowing us to serve as your host during your family trip. It was a pleasure having you and your family. We provide ourselves on providing exceptional service to all guests and we are pleased that you were able...More

    The Westin Richmond
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Pool
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • US$ 120 - US$ 190 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #24 Family Hotel in Richmond
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 80
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com, getaroom.com, Priceline, Hotwire, Cancelon and TripOnline SA so you can book your Residence Inn Richmond West End reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Richmond
    • Also Known As
    • Residence Inn Richmond West End Hotel Richmond ,
    • Richmond Residence Inn
    Add Photo Photos
    Traveller (49)
    Room & Suite (33)
    Dining (1)
    Pool & Beach (1)
    Hotel & Grounds (25)
    Bathroom (12)
    Business Centre & Event Rooms (1)
    Nearby
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    Ask a question
    Questions & Answers
    Fooder P
    15 October 2017|
    AnswerShow all 3 answers
    Response from RICIN_12 | Property representative |
    Hello! Our property is not far from I-95, only about 10-15 minutes. When coming south on I-95, you would take exit 84B to merge on I-295, followed by taking exit 53B to merge onto I-64 East. you would only stay on I-64... More
    1
    Vote
    382kimberlyt
    30 July 2017|
    AnswerShow all 2 answers
    Response from 95lizr | Reviewed this property |
    I think the pool was till 11pm I would suggest calling the front desk to request a room, they are very accommodating
    1
    Vote
    Colleen H
    9 January 2015|
    Answer
    Response from Anne A | Reviewed this property |
    pricing is comparable to other similar locations, and if you don't wish to go out to eat at night alone - I am a female business traveler, and getting room service is so anti-social, and expensive, but here, the evening... More
    0
    Votes
    Room Tips
    "Location was Great."
    Read review
    "Upper level if staying in a single level room. Some rooms have 2 levels too."
    Read review
    "We like rooms in buildings 6,7,& 10. No elevators, so we requested a first floor."
    Read review
    "The HVAC units are pretty loud, but if it's an issue, turn it off."
    Read review
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