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SpringHill Suites Richmond Northwest

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#18 of 83 Hotels in Richmond
Certificate of Excellence
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210 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Richmond Northwest
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Showing 210: English reviews
Reviewed 9 August 2015 via mobile

Nice hotel but room was small to be a suite. 2 double beds and a sofa bed. Would have been nice if they had full kitchens but not large enough for it.... Not much room but Bed was comfortable. Staff were very nice. Breakfast buffet Consist of Hot and cold cereals, fresh fruits, scrabbled eggs, muffins,bagels, yogurt, only pork sausage...

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Helpful?
Thank Shequetta H
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for sharing your recent stay here at SpringHill Suites Richmond Northwest! We're pleased to hear of your overall impression with our staff friendliness, comfort of our bedding, and complimentary full hot breakfast. We also appreciate you for taking the time to give us your feedback. The "Voice of the Customer" is key meeting and exceeding expectations. Join us...

Philadelphia, Pennsylvania
Reviewed 14 July 2015

I stayed here this past weekend on a trip to visit family. The hotel is very nice and the room was spotless. It was very comfortable as well as modernly furnished. The drive into central Richmond isn't too bad, only 20 minutes or so. There are a few restaurants in the area, including a Cracker Barrel and a Starbucks. Breakfast...

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2Thank clm1113
Mexico City, Mexico
Reviewed 9 July 2015

We stayed twice at this hotel, first on June 27 then back on July 6, 2015, on both times we were greeted with a smile, the hotel has a very nice reception and breakfast area, complimentary breakfast is very good and plentifull, the rooms are clean, big and very well light and have a sofa bed in case you need...

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Helpful?
1Thank MarMac1965
shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for staying at the Springhill Suites Richmond. We hope the next time your travels bring you to the Richmond area you will come back to see us. Thank you, Springhill Suites Richmond

Freehold, New Jersey
Reviewed 9 July 2015

Hotel lost electricity second night of our 2 night stay.. NO air conditioning for the night with temperatures in the 90s. Not pleasant. No lights in the room for shower etc. At checkout (still no electricity) and without prompting, all guests were given business card and told to contact general manager, Lori Beggarly. Sent numerous emails to her and not...

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Helpful?
Thank lacrossedad44
shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for contacting the Springhill Suites Richmond Northwest. We are sorry to hear an issue arose while on your recent trip to Richmond. On behalf of the hotel, I would like to say we understand that the recent storm and power outage that occurred during your stay was a major inconvenience. However these situations are outside of our control....

Imperial, Pennsylvania
Reviewed 8 June 2015 via mobile

We encountered a few problems during our stay but the staff took care of us. We had some ants in our bathroom but we were quickly moved to a new room. It wasn't an issue of cleanliness as the hotel was spotless. Sometimes you just can't stop those little critters. Everything else was great including the staff, bed, breakfast, Internet,...

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1Thank Drovath57
Dallas, Texas
Reviewed 4 June 2015

On a business trip and staying here Sunday through Thursday every week. Very nice hotel. Clean, friendly staff, OK gym, indoor pool with spa. Breakfast is FREE and very good. Only comment is no waffle maker. Housekeeping is terrific and very responsive to special requests. In double room, bed away from the window is positioned that you do not see...

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Helpful?
Thank NavyDallasite
shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you very much for staying at the Springhill Suites Richmond. We hope the next time you are in Richmond you will come back to see us. Thank you, Springhill Suites

Kihei, Hawaii
Reviewed 26 May 2015

Nice, large suite, recently updated. Breakfast with warm food and continental items. Stayed here for two weeks while my son was hospitalized at Henrico Doctors Hospital. It is very close to many restaurants and shopping though you really need a car to get around. There are a couple of restaurants close by within a short walking distance and they are...

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2Thank MnMStanfield
shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for staying at the Springhill Suites Richmond. We hope the next time your travels bring you to Richmond you will come back to see us. Thank you, Springhill Suites Richmond

Oakton, Virginia, United States
Reviewed 26 May 2015

Fairly new hotel. Clean, fresh furniture, beds were very comfortable, nice size rooms and baths, good quality bedding and towels, small fridge and microwave in each room. Staff were professional and accomodating. There were several large groups there for sporting events - hotel arranged to have hot breakfast out a 1/2 hour ahead of schedule so the players could eat...

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Helpful?
2Thank Kathy I
shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you very much for staying at the Springhill Suites Richmond. We hope the next time your travels bring you to Richmond you will come back to see us. Thank you, Springhill Suites Richmond

Reviewed 19 May 2015

Nice and large room, comfortable bed, large bathroom, and clean room/facilities. Continental breakfast + warm food for free breakfast. The one downside is lack of an in-room safe. I would definitely return. I'm rating it 5 because of the quality for the price + lack of better options in the area.

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1Thank SJP-NJ
Houston, Texas, USA
Reviewed 30 April 2015

I really enjoyed my stay at this hotel. It's very fresh and modern with new furniture in the lobby and in guest rooms. It has all of my requirements (comfy bed, great A/C, fast wifi, quiet). It's a great location off I-64 with plenty of restaurants and shopping nearby.

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Helpful?
3Thank TechMarauder
shsrichmondnwgm s, Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you very much for staying at the Springhill Suites Richmond. We hope the next time your travels bring you to Richmond you will come back to see us. Thank you, Springhill Suites Richmond

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about SpringHill Suites Richmond Northwest

Address: 9960 Independence Park Dr, Richmond, VA 23233-1446
Region: United States > Virginia > Richmond
Price Range: ₹ 7,513 - ₹ 11,303 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites Richmond Northwest 2.5*
Number of rooms: 80
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Also Known As:
Springhill Suites Richmond Northwest Hotel Richmond
Hotel Style:
#10 Family Hotel in Richmond
#15 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Richmond Northwest staff and other travellers.
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9 months ago
9 months ago

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Questions? Get answers from SpringHill Suites Richmond Northwest staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room 402 was at the end of the hall and very quite.”
 of 5 bubbles LangstonMissouri, 13 Nov 2016 | Read review
“if you like working out and the pool stay on the first floor. if not any room is great.”
 of 5 bubbles F6903BHkareng, 14 Sep 2016 | Read review
“Nice rooms and close to I-95 and I-64”
 of 5 bubbles drniren, 13 Sep 2016 | Read review
“3rd floor was quiet”
 of 5 bubbles giniealynch7, 10 Aug 2016 | Read review
“I think all the rooms are good, I am not aware of some being better than others but I had not asked.”
 of 5 bubbles susannes155, 30 Jun 2016 | Read review
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