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Sonesta Select Boston Lowell Chelmsford

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30 Industrial Avenue East, Lowell, MA 01852
Lowest prices for your stay
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Expedia.com
$156
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Free cancellation until 15/10/22
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$147
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Booking.com$156
Travelocity$156
Hurb$164
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (32)
Room & Suite (20)
Dining (9)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 22/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 22/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 2 hotels in Lowell
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Welcome to the Sonesta Select Boston Lowell Chelmsford. Our pet friendly hotel is a great place for both business and leisure travelers. Enjoy easy access to the University of Massachusetts Lowell, Hanscom Airforce Base, and Lowell General Hospital. After you spend the day exploring, retreat back to your spacious room featuring plush bedding, a movable desk & mini fridge. Keep up with your workout routine on-the-go in our well-equipped fitness center. Whether you're here for a quick stay or a prolonged visit, we're here for you. At Sonesta Select, we've designed a space where you can be yourself, one that fits your life on the road. Our generously sized rooms and well-crafted common areas let you spread out in, get work done, and let go when it's time. Sonesta Select helps make your time away from home personal, and uniquely you.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Conference facilities
Parking
Pool / beach towels
Outdoor pool
Breakfast available
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Desk
Housekeeping
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Iron
Flatscreen TV
Room types
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English
218Reviews2Q+A54Room tips
Traveller rating
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Ttaylo3 wrote a review Aug 2022
Toronto, Canada473 contributions199 helpful votes
Quick overnight stay. Easy check in, friendly staff. Room was comfortable. Little disappointed at the pool condition. All told, easy to get to, and worth the price tonight. Room was clean, beds comfortable. Hoping for a good nights sleep tonight.
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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historyhunters wrote a review Mar 2022
Richmond, Virginia3 contributions
Hotel's Favourite
My teenage son and I stayed a night here while visiting UMass Lowell. The front desk staff were very very kind and friendly. We didn't know what to expect but as soon as we walked in, we knew we had made a good decision. Our room and bathroom were very clean and nice and the beds were really comfortable. The only thing is that the elevator needed some servicing because the doors kept popping open and closing before it got underway but for us, that was a very minor issue. We felt safe and comfortable and I would absolutely stay here again should I find myself in the Lowell area again.
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Date of stay: March 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sandyb wrote a review Jun 2022
Oshkosh, United States1 contribution
Just so you know, hotel policy is to shut off ice machines at night. We didn’t know, as wanted to get ice for our coolers in the morning. I let the hotel clerks know first floor ice machine not working. The hotel clerk told me outright it was my fault, I didn’t ask for ice the night before. After waiting a moment, I told the outspoken clerk that we came in the back way last night. There was no hotel signs so we hoped we were going to our hotel, then when we saw the building we again didn’t see no name on hotel. We weren’t sure this was a hotel. There was a sign in parking lot to make sure nothing in vehicles visible. Later going out to get something to eat at local pub and get gas, I was told not to go out and fill coolers with ice as not safe for me. So I waited till morning…
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Date of stay: June 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alison M wrote a review Jun 2022
Barnstable, Massachusetts7 contributions8 helpful votes
This is why I try to stay at a Marriott. Booking- Booked three rooms for the night. Had to call repeatedly to correct them on the pricing. Asked for a AAA discount and they raised the price. Had to get an ‘override’ to correct it. Elevator is broken. The man said, ‘ Apparently the elevator broke yesterday.’ I doubt it. This was not disclosed to be at booking or at check in. The common ice machine on first floor was broken. The woman told me, ‘you need to pull the cover forward’. Got to see how dirty the ice machine was inside. Gross. They charged my credit card an additional $100 per night per room. Said they’d release it within a few days. No thank you.
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Ask of the elevator works.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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#ALAW wrote a review May 2022
Toronto, Canada71 contributions57 helpful votes
Had an awful experience recently at this hotel. Staff are rude, unhelpful and have an attitude problem. I’ve never been treated and disrespected in a hotel as I was here. The room was cold and electrics in the room hanging off the wall unsafe as well. It was also noisy outside with a bus sat idling right outside for 30 mins at 5.30am with diesel fumes wafting via the ac into my room. I will never stay here again. Awful hotel.
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Date of stay: April 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Melissa D wrote a review Oct 2021
1 contribution
No more than 30 minutes after checking into our room my partner and I noticed a roach crawling on the wall. After informing the front desk, we were told that there were no extra rooms available and that the manager would be able to accommodate our experience in the morning. A hotel employee was able to remove the bug & we spent the night hoping to resolve everything the next day. While checking out, the manager on duty told us that she could only discount us TEN DOLLARS for our experience. Repeatedly trying to compare the roach to a house fly. Do not go to this place unless you want to potentially sleep next to roaches or deal with unreasonable hotel staff.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Michael Lessard, General Manager at Sonesta Select Boston Lowell Chelmsford
Responded 5 Nov 2021
Good day, I hope you are doing well and that you enjoyed your trip to the Lowell area last week. I would like to thank you again for choosing to stay with us and for taking the time to complete this on-line review of your stay with us. As you discussed with our Assistant General Manager there was no evidence or signs of ‘roachs’ in your guestroom. This was determined by a 3rd party, outside certified vendor, whom we have had a long-term proactive relationship with. The safety and security of our guests is our top priority, if at any point you didn’t feel as such and decided to leave, we would not have charged your account. While we absolutely understand that finding any insect in a hotel room disappointing, as in your case with the beetle, I want to ensure you we have been/are doing everything possible to prevent this. After your long discussion with my Manager upon check-out and the more generous rebate processed that what is stated in your review, I hope that when your travels return you to the area that you will once again choose to stay with us. Please feel free to reach out to me directly so I can ensure that you next stay with us is an enjoyable one. Thank you again for staying with us. Have a safe and enjoyable weekend. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Julia J wrote a review Aug 2021
Washington DC, District of Columbia1 contribution
So we actually did not have a chance to stay overnight as the rooms were fully booked (we were walk ins as our car had unexpectedly broken down) but we wanted to highly commend the receptionist working this afternoon (I believe his name was Michael - but we were pretty bleary from our ordeal) - he was kind and accommodating and helpful even after it was clear we would not have a room to stay. Exceptional customer service and he alone would be reason enough to book at this hotel - you will be in good hands.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Michael Lessard, General Manager at Sonesta Select Boston Lowell Chelmsford
Responded 5 Nov 2021
Good afternoon, Thank you sincerely for posting these very positive comments regarding our interaction. It was sincerely my pleasure to help in any way I could. Having traveled often with my family, I can understand the frustration and anxiety a person might feel being far from home with a broken car. I was very happy to find you a local hotel that had rooms and that the local garage was able to get you back on the road the next day. You and your family were a joy to meet, and I hope the rest of your trip was without incident. From all of us here at the Lowell Sonesta Select, thank you again for your kind words. Have a safe and enjoyable holiday season. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Connie F wrote a review Jun 2021
8 contributions2 helpful votes
This place was off the beaten path. When we got there we were the only people in the whole place. Pool is green and closed for use. No headphones in fitness room on machines and large TV had no remote. No towels or sanitizer in fitness room either. Computers out of order. No breakfast. Common room was dark and empty. When I asked young man at desk if they were going out of business he said they'd recently been bought by Marriott and Marriott hadn't decided how much $ they were going to put into the place and where they were going to focus. Room was very clean and comfortable. Young man at the desk made a great suggestion for dinner (Tavern in the Square) which was only about a mile away. At checkout the woman at the desk how our stay was and I answered "Fair" She asked why only fair and I told her about all the things that were missing especially the pool. She said that was listed on MANY sites that the pool was not available. I hadn't seen that anywhere. Oh well, won't be staying there again EVER!
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Date of stay: June 2021
Location
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Michael Lessard, General Manager at Sonesta Select Boston Lowell Chelmsford
Responded 5 Nov 2021
Good day, I hope this message finds you well. I would like to sincerely apologize to you for the apparent lack of amenities, information, and misinformation you received during your stay with us. While this location changed brands in February of 2021, we are not affiliated with Marriott. We are managed by Sonesta Int. and are proudly a Sonesta Select location. Our outdoor seasonal pool was closed this year; however we look forward to opening this amenity come the new year. We currently have Starbucks drip coffee available for purchase at the hotel and look forward to open The Commons, our restaurant, soon. We hope that you will be back to the hotel and give us the opportunity to redeem ourselves in your eyes. Thank you again for staying with us. From all of us here at the Sonesta Select Lowell, have a safe and happy holiday season. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
La Beautyqueenana wrote a review Feb 2020
Tyngsboro, Massachusetts17 contributions19 helpful votes
Very clean but pricy. I suggest booking online for better deals or signing up for the Marriott account for deals. Breakfast included with my stay. I do wish the they offered a buffet for breakfast. Lastly the rooms aren’t sound proof. You will hear noises from upper floors.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Jill M wrote a review Feb 2020
Holden, Massachusetts62 contributions56 helpful votes
This hotel is super close to the crosspoint building in Lowell, but doesn't have a shuttle, so it's still about a mile walk to the office. I stayed in room 230. The water pressure was really bad, the walls are super thin, so I could hear everyone around me coughing, stomping, and flushing all night long. Next time, I'll try a different Marriott when visiting crosspoint.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from doreenb909, Manager at Sonesta Select Boston Lowell Chelmsford
Responded 23 Feb 2020
Thank you for choosing to stay at the Courtyard Boston Lowell/Chelmsford and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. I am very sorry to hear you had such a negative experience while staying with us. I have alerted the engineering team of the water pressure issue you mentioned. Depending on the company you are with, we do provide an Uber service. If you choose to give us an opportunity to serve you again if you contact the hotel directly we would be more than happy to block you in a quieter room on the third floor and also see if you qualify for the free Uber. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Lowell.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$137 - $199 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard boston lowell/chelmsford hotel lowell, courtyard lowell, lowell marriott, lowell courtyard
FORMERLY KNOWN AS
Courtyard Boston Lowell/Chelmsford
LOCATION
United StatesMassachusettsLowell
NUMBER OF ROOMS
120
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Frequently Asked Questions about Sonesta Select Boston Lowell Chelmsford
Which popular attractions are close to Sonesta Select Boston Lowell Chelmsford?
Nearby attractions include Mrs Nelson's Candy House (1.2 km) and Showcase Cinemas Lowell (0.7 km).
What are some of the property amenities at Sonesta Select Boston Lowell Chelmsford?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a fitness centre.
Which room amenities are available at Sonesta Select Boston Lowell Chelmsford?
Top room amenities include a flat screen TV, a desk, and a pool view.
What food & drink options are available at Sonesta Select Boston Lowell Chelmsford?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Sonesta Select Boston Lowell Chelmsford?
Yes, free parking is available to guests.
What are some restaurants close to Sonesta Select Boston Lowell Chelmsford?
Conveniently located restaurants include Tavern in the Square, 99 Restaurants, and Connector cafe and grill.
Are there opportunities to exercise at Sonesta Select Boston Lowell Chelmsford?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Sonesta Select Boston Lowell Chelmsford?
Yes, dry cleaning and laundry service are offered to guests.
Does Sonesta Select Boston Lowell Chelmsford offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Sonesta Select Boston Lowell Chelmsford?
Many travellers enjoy visiting Whistler House Museum of Art (3.3 km), Working People Exhibit (3.7 km), and Jack Kerouac Birthplace (5.0 km).
Is Sonesta Select Boston Lowell Chelmsford accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.