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About
#9 of 21 hotels in Cambridge
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Car park
Wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Refrigerator
Flatscreen TV
Bath / shower
Safe
Telephone
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Great View
Languages Spoken
English, French, Spanish, German and 1 more
Location
97Great for walkers
Grade: 97 out of 100
29Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
Contact
40 Edwin Land Boulevard, Cambridge, MA 02142
Getting there
LechmereBoston T7 min
Science ParkBoston T8 min
1535Reviews43Q+A100Room tips
Reviews
Traveller rating
- 867
- 401
- 126
- 66
- 75
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Public areas were freezing. Needed coats. Yes in teens outside, but areas away from lobby, including 8th floor hallway was not heated. Peeling ceiling, ripped drapes, and very dusty. Daughters room had comcast with a guide. We had direct tv, no guide. Pool and pool furniture needs updating!
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Date of stay: December 2022Trip type: Travelled with family
Room Tip: Be sure to confirm $1 parking rate on room confirmation.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Luis Gonzalez, Guest Services / Front Office at The Royal Sonesta Boston
Responded 3 weeks ago
Hello susanaF7402RX, Thank you for taking the time to share with others about your experience here at the Royal Sonesta Boston. I would love to learn more details about your stay and hopefully address some of your concerns we may not have been aware of. Warm Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
My first night at this hotel was rough. I arrived, unpacked and settled in to get some work done. Then I discovered a leak in the bathroom ceiling. These thing happen, but it was really annoying because I had unpacked and was trying to work. Also, one of the reasons I had booked my stay in the hotel was because I had a leaky roof being repaired at home. I couldn't believe it when my hotel room had the same issue! I called the front desk. The staff immediately got me into a new room that was the same quality and had the same stunning view of the river. Of course, I had to pack up then move, unpack and settle into my new room so I lost some valuable time towards my work deadline. However, the hotel staff repeatedly checked on me and followed up during the rest of my stay. They made sure that I had what I needed, that I liked my new room, gave me the late check out that I requested, etc. The customer service was above and beyond - and would be at any time - but especially during a pandemic when everyone is tired and spread thin. The staff really did go out of their way to follow up with me and make sure that after that incident in my first room, the rest of my stay was as wonderful as possible. (They also sent someone to fix the issue in my first room as soon as I left it.) The river views are lovely. The rooms have everything you need. However, it is the staff that really sets this hotel apart from others. …
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Date of stay: August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from eduardo fernandez, General Manager at The Royal Sonesta Boston
Responded 25 Aug 2021
Dear 751jenniew, thank you for your detailed review. We are very sorry about the leak, but happy to see that we reacted appropriately and you were happy with the resolution!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
My husband and I visited Boston in December 2022. We stayed at The Royal Sonesta Boston and it was a perfect stay. The customer service was top notch. From Larry greeting you with a smile and checking in our luggage before our room was ready, to the front desk team, to the staff in the restaurant. We were completely blown away by the ROYAL service. If the weather is rainy and undesirable, I highly recommend eating at the onsite restaurant Art Bar - so good! There's a mall close by, just a quick 2-minute walk. Has any store you could need. We were able to get cash for tips there, since the hotel's ATM was currently broken.
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Date of stay: December 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Luis Gonzalez, Guest Services / Front Office at The Royal Sonesta Boston
Responded 3 weeks ago
Thank you Travel Agent Diary! Much appreciate the review and will definitely celebrate your praises with Larry and the rest of the staff. Our brand-new ATM should arrive soon we are excited to provide a new updated machine for everyone. Thanks Again
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jenna Z wrote a review Nov 2022
Really enjoyed my stay. Great location for my work. The check-in was seamless and efficient by Saquan who was very professional and friendly! Hotel is clean and in a safe location. I used the fitness center and the restaurant and both were clean and met my needs.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We always have a great experience here. It’s so nice to be right on the river (for the view, of course- but also to have a peaceful spot in the city). This trip was great. We happened to be celebrating a birthday and was given a free upgrade to a river view room before we even mentioned the celebration. Saquan was great! He also gave us free meal cards for the restaurant and was just so nice and informative. We will definitely be back as this is our go-to spot in Boston and we hope to see Saquan again when we arrive!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I enjoyed a wonderful week stay for work at the Royal Sonesta Boston. Jaquan was exceptional at the reception, helping to ensure I had an amazing stay. The gym was large and clean and I enjoyed a Peloton ride. The pool was perfect. My room had an incredible view. The bed was super comfortable. The location is super convenient with great walking and running routes around. Perfect place to stay when in Boston/Cambridge.
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Good location but not what it once was. If the hotel only provides room cleaning every 3 to 4 days, they should advise you of that on check-in and also the procedure for requesting cleaning (24 hours notice) and how to get clean dry towels. And if they only provide shower gel, shampoo and conditioner in big refillable containers in the shower, which I think is great for reducing plastic, they should check to make sure the containers are not empty. In addition, the room clearly needed a dusting and cleaning, and maybe I’m asking too much, but I don’t appreciate finding what appear to be bloodstains on the cover of one of the beds, especially if I’m paying over $300 per night. The pool was nice, and the hotel was around the corner from the Museum of Science so the little ones were happy, but that said, there weren’t many options for breakfast. …
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Date of stay: October 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The weekend of the Head of the Charles, a local Rowing Crew event, I booked a very special room at the Royal Sonesta in Boston. It's a corner room with an entire wall of windows, a beautiful view, and even upscale bathroom facilities. I booked in early October, and was able to book this SPECIFIC room for it's qualities so I could enjoy the racing event. When I arrived promptly at the 3pm check in time, I was first told housekeeping hadn't finished, and I should check back in half an hour. I did that little circle twice, being told each time housekeeping wasn't done. Then I got someone else to look into it, and was informed all rooms of the type I ordered were occupied because those patrons had decided to "extend their stay". They were allowed to extend their stay OVER my booking apparently, and I was given the choice to take a lesser room or pound sand. Being in a city away from home, and being told they sold your room out from under you while you stand there with bags and plans, it doesn't leave you with any options. I took "not the room I booked", and made the best of it. I'm not going back though. I did not make a scene or get upset with the staff who clearly had no power either in this situation. The blame lay with Royal Sonesta corporate. It's not possible to make plans for lodging with a company that is so disinclined to honor their end of the bargain. I'm tired of companies taking advantage of patrons in this way, because if I had a choice I would have demanded a full refund and just gone home. Unfortunately, that is almost never a real option for travelers, so they stick it to patrons knowing there is no recourse besides a bad review they will just ignore.…
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Date of stay: October 2022
Value
Cleanliness
Service
Room Tip: Choose a room at another hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Check in terribly understaffed People trying to be helpful First room had a stained and dirty carpet. But we got in late and stayed the night. Our kids room was in the other tower? Bathroom on river view king was small like an airplane. Bathroom door was paper thin. Towels were hard and abrasive. In the gym you have to pay for water. Really? One peloton bike for two towers Moved rooms second day and got to room and there was garbage in it and the towels were on floor and dirty. Turns out people checked out early but it wasn’t a turned over clean room. For 400 plus a night this place is lame. Definitely won’t be back.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Expected a nightmare based on recent reviews. It is an older property with small bathrooms. It appears to be undergoing a renovation. The staff were all very friendly and helpful. The bed was comfortable. Good shower water pressure. Nice river view. Very quiet in East Tower. I was pleasantly surprised. Received text messages checkout if I needed anything. Had a dinner meeting in a one of the meeting rooms. It was very good. I would stay here again.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$178 - $405 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sonesta hotel cambridge, cambridge sonesta hotel, sonesta cambridge, royal sonesta boston
LOCATION
United StatesMassachusettsCambridge
NUMBER OF ROOMS
400
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Claim Your ListingTHE ROYAL SONESTA BOSTON (Cambridge) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about The Royal Sonesta Boston
Which popular attractions are close to The Royal Sonesta Boston?
Nearby attractions include Museum of Science (0.3 km), CambridgeSide (0.2 km), and North Point Park (0.4 km).
What are some of the property amenities at The Royal Sonesta Boston?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Royal Sonesta Boston?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Royal Sonesta Boston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Royal Sonesta Boston?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to The Royal Sonesta Boston?
Conveniently located restaurants include The Helmand, Bambara Cambridge, and The Cheesecake Factory.
Are there opportunities to exercise at The Royal Sonesta Boston?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are pets allowed at The Royal Sonesta Boston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Royal Sonesta Boston offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Royal Sonesta Boston?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to The Royal Sonesta Boston?
Many travellers enjoy visiting The Printing Office of Edes & Gill (1.7 km), Old North Church & Historic Site (1.6 km), and Granary Burying Ground (1.5 km).